I am a wheelchair user and stayed in a room on the 2nd floor. The hotel displays a cheap glitz in the lobby, but once you reach the upper floors it has a bleak, eastern feel. The handicapped room was large, but of low standards:
- very low bed means trouble changing to and from the wheelchair
- no shower seat at all. i ended up using a stool from the room, which of course was slippery on the floor and had no armrests. This can be dangerous when you loose balance.
- the usual tiny litter bin, with pedal control.
- no shelves on the wall to put your sanitary tools.
- room windows are so recessed it is impossible to reach them, so live with closed windows during your stay.
toilet nevertheless was good, with double armrests but no soft toilet seat, so bring your own.
the room itself can only be described as ugly and worn, but it is clean. the opposite building is so close that you feel a little closed in. also light spill is extreme. staff is nice, but sometimes inexperienced. breakfast is abundant of okay quality, but seating space is very limited and you will have trouble getting your breakfast back to your table in a wheelchair, because the buffet layout is like a maze.
i would not stay there again, sorry.