We were looking forward to our stay here and on arrival the reception area looks so cosy and the lication in old town was ideal.There was a couple checking out raving about how comfy the beds were. Sadly it was not to be. On arrival the trainee on reception explained the oveebooking situaion and tried to reassure us that the 5* sister hotel that they were sending us to was even better. (In her words it is where the stars say) we were a little cynical but she had a brouchure at the ready, organised a taxi at the hotels expense and explained to us that we would be given suites. Needless to say our upgrade was phenomenal and they could have easily just put us up in a normal room of a similar hitel. The professional and caring way they delt with this situation means that whilst we didn't stay we would reccomend the hotel and wouldnt hesitate in booking it again.
- Official Description (provided by the hotel):
- Newly renovated hotel in Tallinn Old Town. All of our 27 rooms & suites have been individually designed to reflect the Russian merchants’ style.The building itself dates back to the 15th century when a wealthy Russian merchant purchased the property and had it redesigned by the famous architect August Gabler.The latest technological appliances have been discreetly integrated throughout the hotel giving guests the height of comfort in an elegant traditional setting. ... more less
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- Also Known As:
- St Petersbourg Hotel