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“Memorable stay!”
Review of Hotel Schlossle

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Hotel Schlossle
Ranked #13 of 86 Hotels in Tallinn
Certificate of Excellence
Reviewed August 9, 2012

One of the best hotels in Tallinn! Well-trained staff and unforgettable interior of the hotel. The restaurant is very nice. We celebrated our wedding in Schlossle and everything was perfect!

The only disadvantage is the absence of central air condition system (the building is very old and there is no possibility to provide the guests with it). In summer it might be about +30...

  • Stayed: July 2012, traveled as a couple
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Thank Viktorija_lt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blaubarde, Manager at Hotel Schlossle, responded to this reviewResponded August 21, 2012

Dear Guest,

Thank you for your kind comment and choice to spend one of the most unforgettable moments of your life in surroundings of Schlossle Hotel. It has been great honor to be there for you in every step of your special day.
We are looking forward to welcome you back soon for more unforgettable moments at our beautiful property.

Best Regards,

Mara Blaubarde
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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268 - 274 of 558 reviews

Reviewed July 27, 2012

We stayed at this hotel at the beginning of July. This being our first visit to Tallinn, we decided to stay here based on reviews we read on Tripadvisor and we were certainly not disappointed. Location is perfect in the old city. The staff are so polite and accommodating, it was almost embarrassing!! Room (deluxe) was roomy , very tastefully furnished and very comfortable. Only problem was that, being a preserved historical building, there was no air conditioning and we chose one of the hottest days of the year to arrive!! This posed no problem for their outstanding staff and within 10 minutes, a portable air conditioner was installed in our room. Breakfast is outstanding. I cannot compliment this place highly enough and certainly have no reservations about highly recommending it.

  • Stayed: July 2012, traveled as a couple
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1  Thank stemor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blaubarde, Manager at Hotel Schlossle, responded to this reviewResponded August 6, 2012

Dear Guest,

Thank you for taking the time to leave such positive feedback for our farther fallow up. It has been true pleasure to welcome you at the Schlossle hotel and we can’t thank you enough of recommending to stay here for all your friends and family. We hope to welcome you back soon for another fantastic gateway in this charming hotel.

Best Regards,

Mara Blaubarde
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2012

The schlossle hotel is a comfortable, friendly and intimate place, where nothing is to much for the young sand friendly staff.the food is superb, the ambience matches completely with the delightful mediaeval city it sits in.a hidden gem of a place.escape there for a few days, but be quick before winter d sets in.

  • Stayed: June 2012
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1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blaubarde, Manager at Hotel Schlossle, responded to this reviewResponded July 18, 2012

Dear Guest,

It was real joy to read what a great stay you had at Schlossle hotel. it is truly a place to be for a perfect few day gateway. Our staff is sending you warm greetings and hoping to serve you in near future.
Although I do have to mention that many of our guest prefer to stay at Schlossle Hotel especially in wintertime. Surrounded by white wonderland with fireplace and very unique atmosphere Schlossle is especially magical place to be. Looking forward to your next visit!

Best Regards,

Mara Blaubarde
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2012

We spent a long weekend in Tallin and stayed at this hotel. We selected it based on the reviews on TripAdvisor and it was the right choice for us.

The hotel is located very close to Tallinn Old Square, but on a side street. This makes all the key spots reachable with a short walk and provides some unexpected tranquillity that is not spoiled by the amount of tourists visiting the town.

The property has a very limited amount of rooms, that have been carved out of a very old building. The decoration has been made with attention to details and makes the place very charming.

what we especially liked:
- location in the heart of the old town
- service from reception, to cleaning, to breakfast, all very good
- very good breakfast with top quality ingredients (including sparkling wine if you are willing to start the day that way ;-))
- the hotel building, decoration and overall atmosphere of the place. The hotel has also a small backyard that can be used e.g. for breakfast outside when whether allows.

what could be improved:
- no airconditioning is available in the room (it's a very old building) making them very hot at night in the summer when weather is good. Opening the windows only helped a bit.
- pillows were huge, making sleeping a bit uncomfortable (although we did not ask for different ones, they might have had others)
- hot meals brakfast orders took a bit too long to be prepared. they did look great though when they were delivered to us.

Overall, we really liked the small luxury hotel feeling of this place and surely we will return when visiting Tallinn again.

  • Stayed: July 2012, traveled as a couple
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Thank Davide D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 12, 2012

Dear Guest,

Thank you so much for taking the time to write such valuable review on tripadvisor.com. We couldn’t be more pleased knowing your choice to stay at Schlossle Hotel came form exact same source we value every guest comment left. We highly appreciate you pointing out especially what you liked the most. We are very proud to work with people that know exactly what hospitality industry is all about providing professional and attentive service to every single guest.
However thank you for pointing out matters that in your opinion could be improved. We strive to do our best, but as you can see there is always place for improvement. Please rest assured that each and every point of yours has been brought up to head management and I am glad to say that we are currently looking into upgrading our air conditioning systems in near future. In regards to pillows, I am sorry to hear you found our pillows to be too big. As you mentioned, we do have many different pillows available. For your upcoming visit we would like to ask you to contact front desk directly with any kind of preference or additional request you might have, to even provide you with the type of pillow you sleep the best on.

Thank you for staying at Schlossle hotel. We are very much looking forward to your upcoming stay already!

Best Regards,

Mara Blaubarde
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2012

We thoroughly enjoyed our stay at the Schlossle Hotel, found it suitably cultured in keeping with Tallinns history, with excellent service and an excellent location. We shall return as soon as we are able.

Room Tip: Room overlooking the courtyard are nice. And check out the sauna in the 13th century annexe.
See more room tips
  • Stayed: June 2012, traveled as a couple
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1  Thank Meggie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

Dear Guest,

What a lovely comment. Thank you very much for staying with us and we certainly hope to welcome you back for another truly enjoyable stay!

Best Regards,

Mara Blaubarde
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2012

I spent just one night at the Schlossle Hotel. I wish I would have had the time to stay many more. The architecture and interior design are beautiful. Martin and staff make you feel so welcome and at ease. I stayed in a superior single room. It was lovely and very comfortable. I had a pretty view of the inner courtyard. Breakfast was great. In short there is nothing I didn't like, I would say love, about this hotel. I will be returning.

  • Stayed: June 2012, traveled solo
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1  Thank MarinaBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Dear Hotel Guest,

Thank you for the lovely gesture to take the time and tell us about your great experience while staying at Schlossle hotel. It was wonderful to host you at our property and Martin couldn’t be more pleased to know he has left exceptional impression on quality service. Thank you once again and we certainly look forward to your next stay.

Best Regards,

Mara Blaubarde
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2012

The Schlossle Hotel is quite charming, perfectly located, has a great breakfast and well appointed rooms. But so do many hotels. What makes the Schlossle memorable is the excellent staff. They arer helpful without being obsequious, charming without being overly familiar and seem genuinely concerned about the needs of their guests even before they check in. They also have excellent follow-through and attention to detail. One reviewer mentioned that the staff stands when a guest walks into a room and we noticed this as well. Ivan and Ott in particular were wonderful.

  • Stayed: June 2012, traveled with family
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2  Thank LisaKnoxville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Dear Guest,

How wonderful it was to hear how much you have enjoyed your stay at Schlossle hotel. There can’t be better compliment to any of us, then to hear our staff has exceeded your every expectationin service we provide. For hotel managers it is one of the most important priorities to provide our staff quality trainings that any guest would acknowledge to its highest standards. Ott and Ivan were very pleased to read that you have acknowledged them in particular. We wish you wonderful summer season and hope to welcome you back for another great holiday in our beautiful surroundings very soon.

Best Regards,

Mara Blaubarde
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Schlossle

Address: Puehavaimu 13/15, Tallinn 10123, Estonia
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Tallinn
#6 Romantic Hotel in Tallinn
#13 Luxury Hotel in Tallinn
Price Range: $167 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Schlossle 5*
Number of rooms: 23
Official Description (provided by the hotel):
RE-OPENING ON 1ST OF JUNE 2016 The Schlössle Hotel can be found on Holy Spirit Street, with its picturesque cobblestones, numerous historic storage buildings and merchant houses dating back to the 13th century. The Schlössle Hotel, is steeped in history and over the centuries has seen numerous owners, among them members of Tallinn's most distinguished patrician families. Located between the old harbour and the Old Town Square, it offers a prime location to explore Tallinn and a city today classified as a UNESCO World heritage site. The luxury five star Schlössle hotel reflects its unique history with lots of original features in its elegantly appointed bedrooms, public areas, all combined with the latest technology and comfort. In the hotels gourmet restaurant you can discover cuisine reflecting the best of Nordic culinary traditions, and if you are just looking for a casual drink or a private event the Suite lounge in the historical cellars offers the perfect cosy atmosphere. During the summer months the hotels opens its romantic external courtyard terrace, with live music every evening. A member of The Leading Hotels of the World. ... more   less 
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Also Known As:
Schloessle Hotel Tallinn

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