We stay 3 days in the apartment Vene II second floor against the Church in the beginning of August 2011. Price 340€. Two bedrooms (one very big) one living room, kitchen and batchroom. Furniture was on the first view modern but on the second one slight run down (but no nightmare).
There was a very strange odor coming from the bathroom. Even aerate solved the smell temporary. We informed the house service and on the second day a friendly lady treated the bathroom and drains with chemicals. The result was the smell of sewage and chloride whereas the sewage dominated after time.
Second complain: After two days and nights where we couldn’t use the living room and Kitchen because of the odor, the house service fixed the problem and we had a final night without odor smell disruptions.
There was a letter on the table with their apologies and a bottle of house wine and chocolate with expired best before date! Even a promise to get a special rate at the next stay was offered! (How many visitors are coming twice to Tallinn?)
I tried to catch the manager to get a price discount because of two horrible days during our stay in the flat. Personal nobody was available on the check out day. I tried to get a feedback by mail two times without any answer.
Therefore, my judgment was negative. The staff on the reception was very helpful but the behavior of the management 100% unacceptable.
- Official Description (provided by the hotel):
- "OldHouse Apartments“ provides serviced guest apartments for short-term rent in the heart of Tallinn Old Town. We have a wide selection of 29 individually designed standard and luxury apartments, all located in the Medieval Old Town with saunas, Jacuzzis, fireplaces, balconies and views to Town Hall Square. All the "OldHouse Apartments“ are covered with free Wi-Fi internet. Our apartments are a great alternative to a hotel, offering you more privacy, independence and space. Extras: Free parking and breakfast. ... more less
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