The hotel is well situated by the sea. The (full board) meals are over priced, the à la carte restaurant can be recommended, the 8th floor Romantic bar looks like a bus station's waiting hall. The hotel rooms re very tidy. The cleaning personnel is smiling, efficient and helpful.
Very disappointing and almost rude customer service especially in the spa/spa reception. Is it professional of the personnel to explain to the customer that there are too many clients and the personnel is too busy? Even if busy, the personnel could to greet the clients and maybe explain even a little bit about the treatment. More flexibility and friendlier customer care, please.
- Official Description (provided by the hotel):
- The 4-star Tervise Paradiis spa-hotel and water park is located in Parnu, just 250 metres from the wide, sandy beach. You are welcome to enjoy elevating spa relaxations and healing spa treatment procedures in our establishment. Tervise Paradiis complex includes: hotel**** accommodating 244 guests; therapy Department offering spa treatment and spa relaxations; water park; swimming pool; sauna centre; aerobics gym; fitness room; bowling alley; several bars and restaurants; seminar facilities and shop. We welcome you to Tervise Paradiis to enjoy our services! ... more less
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