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All reviews swimming pool mini golf admiral suite lava rock water massage first floor lobby bar air condition nice hotel little bit walking distance from the beach one night stay double bed breakfast was included rooms are small nice view small children
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Reviewed September 5, 2018

We bought a package: Junior suite and Lottemaa theme park pass. The SPA in the hotel turned out to be small and boring for kids, there was even no smaller pool for children. We didn't bother much, though, as hotel website said that all hotel visitors will have discount at the Tervise Paradiis SPA. In Tervise Paradiis we were told, that for discount we should have got coupons, but these were not given us by the hotel. So we had to pay full price. When we came back from Tervise Paradiis, we decided to check about the Lottemaa tickets, just in case. Our feeling was right, nothing was booked and people at reception started to figure out, how to purchase these tickets for us.

For children, there was a fold-out coach, the cover blanket on it was very dusty and not cleaned for a long time (one of our kids is asthmatic). There were 2 air conditioners in suite (one in each floor) and one of them was not working properly - continuously jumped between blowing icecold and hot air and we had to turn it off.

Our feedback after the visit was replied in sublime and self-righteous tone.

Cons -
Not children-friendly - very steep spiral staircase in the Junior suite, lousy SPA to excite kids. Bathrobes only for adults. Mess with coupons and registrations. Arrogant reply to feedback.

Pros +
Excellent breakfast. Very kind service from desk and restaurant staff.

Conclusion: won't visit that hotel in the future and don't recommend to others.

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Alo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2018

Very nice hotel with free spa and sauna. There are koffee/tea facilities in the room. I love a beautiful sea view and furnitured balcony. Great restoran and lobby with a good food and resonable prices.

Date of stay: August 2018
Thank Silvi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kati M, Marketing Assistant at Strand SPA & Conference Hotel, responded to this reviewResponded September 4, 2018

Dear Silvi, Thank you for beautiful comments.
Strand SPA & Conference Hotel with its team is looking forward to welcoming you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2018

We booked a room at this hotel as part of a longer journey from Riga to Tallinn. Our first impression in the reception area was "is this really it?". It had an aura from the 1980´s and it got even worse when we stepped in to the room. Broken floor, dirty TV and way too small bedding. We slipped out of the beds during the night. The bathroom was a bit dirty with hair on the floor and in the wash basin. The toilet seat was not level.

Breakfast was very loud and stressful. Way too little space around the buffet. Not really SPA-like.
I can´t really recommend the Strand at it´s current condition. We will probably go back after a renovation.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Marcus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kati M, Marketing Assistant at Strand SPA & Conference Hotel, responded to this reviewResponded August 22, 2018

Dear Marcus, Thank you for sharing your feedback.
We are incredibly sorry for being a subject of massive disappointment for which we apologize.
Hopefully your next stay in Pärnu will be much more enjoyable.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2018

I stayed with my 5 year old son at Strand. We were very happy with the room, service, spa and food. I was very positively surprised that we could have hot food at hotel lobby at 8.40 pm. And food was delicious and looked amazing. We will definitely be back!

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ingridzs2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kati M, Marketing Assistant at Strand SPA & Conference Hotel, responded to this reviewResponded August 14, 2018

Dear Ingrid, We are delighted that you had a wonderful time at Strand SPA & Conference Hotel.
You are always welcome back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2018

The location is very good. Very near to sea and calm location. City is near to hotel as well, not so far. Good staff, good Service and good Spa. But Spa should be work for clients. Try to clean in the night time. Not in the morning time.

Date of stay: August 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank andaradzina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kati M, Marketing Assistant at Strand SPA & Conference Hotel, responded to this reviewResponded August 9, 2018

Thank you for beautiful comments.
We highly appreciate your recommendations about the time of maintenance work. Surely we will discuss this with the spa manager.
We are sorry if you had any inconveniences regarding to the spa opening hours.
You are always welcome back at Strand SPA & Conference Hotel!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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