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“Historic building with a royal decor, casino and karaoke . .”

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Europa Royale Vilnius
Ranked #30 of 88 Hotels in Vilnius
Espoo
Level Contributor
48 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Historic building with a royal decor, casino and karaoke . .”
Reviewed April 20, 2012

The name of the hotel instinctively attracts and the logo is eye catching. This is a beautiful, very large and spacious historic building once occupied by some of the most important decision makers in Riga, and the brochures will recount the tales.

You will be impressed by the hotels well kept, cosy and attractive corridors with soft sofa salons, and spacious rooms with classical furniture. The place has a small casino with compulsory registration mainly it seems a lot of Russian speaking Latvians come here, and to the karaoke bar adjacent to it.

The reception is staffed by only one person. Minibar is stocked not to royal standards. The restaurant on the 2nd floor is a bit overdone, and the staff are not restaurant professional, but youngsters. It s also quite overpriced. Three caesar salads, 3 glasses of ordinary wine, one 75 cl bottle of ordinary red wine and two desserts, cost us almost 100 EUR.

By Riga standards the breakfast in one of the best. But the restaurant dishes are also overdone . The Bar Salon is very comfortable colonial kind of cigar club feel to it, but quiet.

One thing comes in to mind, and that is that the rooms need more lighting.

The main problem is not with the casino or karaoke staff, but the hotel staff. The receptionists and main restaurant people were far too young, and pretty not so sociable to match the place s grand and royal image, and service standards fell very far off royal in some respects. The place needs a booster with improved service attitude, so that it could live up to the image it seeks to portray. Suggested remedy is new staff with right service attitude, and better recruitment and training, and to erase the strong mismatch between surroundings and service staff presentation, and education.

The rooms normally fetch on average 100 dollars a night, but through a discounter at low season, was available for 42 dollars . This considered it was good value for the impressive surroundings, especially as the receptionist offered a free upgrade to a mini suite, as hotel had free rooms.

But after investing so much money in the building, it is still sad to see management fail in the essential provision of service hospitality, as you did not get the true feel of a welcome and valued guest atmosphere here.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kurre200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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282 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
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English first
Ponte Vedra Beach, FL
Level Contributor
230 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed April 14, 2012

Coming from the U.S. we didn't know what we would find. We were pleasantly surprised by the wonderful, helpful and polite Staff (all spoke perfect English) and very comfortable room. (We will miss the heated bathroom floors). The Hotel is located in the "heart" of "old town" within walking distance to all major attractions on a quiet street. The restaurant on site is fantastic with traditional dishes. Plenty of other restaurants and bars in the area. If you want, you can arrange for daily sight seeing trips directly across the street as there is a tour company located there. Breakfast was excellent. Free WiFi is an added bonus. Definately recommend this hotel.

  • Stayed March 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
119 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed April 10, 2012

Stayed at the Europa for three nights, loved the location but unfortunately we got stuck with a main level room that was a little dark. That being said the hotel is perfectly located in the heart of old town with restaurants, shopping and drinking establishments at your door step. The train station is about a 15 minute walk and the staff are friendly. The breakfest was also pretty good. I would recommend this hotel

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Leslie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandnes, Norway
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 9, 2012

This is a great alternative when you need a hotel in Vilnius. We loved it. Great location in the beautiful Old Town, surrounded by good restaurants and amazing old buildings, a nice room and a good breakfast. Add free wifi and a pleasant staff, and you will understand why we would use it again.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AndreasJunior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andorra
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 5, 2012

Very well located. But old forniture and quite small rooms. Breakfast average,but do not arrive by the end of breakfast time, you will find not much left

Room Tip: I would not go back. A back room will be quieter
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GiuliaOrlandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 30, 2012

Europa Royale has a great location - in the very heart of Old Town and on the one of the oldest and romantic street Ausros Vartu. The staff at the hotel was very friendly. Decent WiFi signal in the room, and also the room was very quiet - we didn't hear a sound from neighboring rooms. Unfortunately, room's interior was not in a best condition - numerous scratches on a furniture, peeled wallpaper, etc. Firstly, we didn't get a room that we've booked (the room we got has no twin bed and was apparently smaller that 18m2), but it was changed upon our request without any difficulties. The hotel has a free luggage room - it's very convenient if you arrive early. Also we liked Medininkai - the hotel's restaurant, one of the oldest in Vilnius. Delicious food, friendly staff, gorgeous atmosphere. Overall, Europa Royale is a good value for money and great place to stay.

Room Tip: Choose room with windows look out to the courtyard - the street (Ausros Vartu) is VERY noisy.
See more room tips
  • Stayed June 2011, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Aleksandr Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilnius, Vilniaus Apskritis, Lithuania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 22, 2012

Hotel is located in the Old town, very convenient for visiting Vilnius. Staff is very friendly and helpfull, rooms are good quality.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ZydreZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Europa Royale Vilnius

Property: Europa Royale Vilnius
Address: Ausros Vartu g. 6, Vilnius 01303, Lithuania
Location: Lithuania > Vilnius County > Vilnius
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Vilnius
#18 Business Hotel in Vilnius
#19 Luxury Hotel in Vilnius
Price Range (Based on Average Rates): $
Hotel Class:4 star — Europa Royale Vilnius 4*
Number of rooms: 54
Official Description (provided by the hotel):
Experience the 16th Century Spirit where Elegance and Tradition Reside The four star Europa Royale Vilnius Hotel is presented in the very heart of Vilnius Old Town evoking the air of Timelessness with XVI Century Cultural Heritage. An atmosphere where elegance and tradition still reside creating a Haven of Calm away from the busy streets of Vilnius.The peaceful and historic composition lies in the splendor of a 19th Century Mansion next to the incumbent monasteries and ancient city fortifications. The eminent old City Gates (Gates of Dawn) are one of the only structures left from the historic city walls. The other side of the hotel presents the beautiful architectural landscapes of the National Philharmonija Chamber along with the well preserved City Hall dating back to the Medieval times. ... more   less 
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Also Known As:
Europa Royale Vilnius Hotel Vilnius
Europa Royale Hotel Vilnius
Vilnius Europa Royale Hotel

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