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“Basic, ok hotel” 3 of 5 bubbles
Review of BEST WESTERN Vilnius

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BEST WESTERN Vilnius
Ranked #50 of 88 Hotels in Vilnius
Colombo, Sri Lanka
Level Contributor
101 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Basic, ok hotel”
3 of 5 bubbles Reviewed May 6, 2012

Best Western Hotel is about 10 mins drive from all the main attractions. The hotel is OK, not sure what else to say about it. The rooms were basic, very clean, the service was ok. The hotel is definitely not in a nice area. The only plus is that they offer free parking and a good enough breakfast. The rooms were definitely not like the pictures

  • Stayed May 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Shalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austeja D, Manager at BEST WESTERN Vilnius, responded to this review, May 7, 2012
Dear guest,

thank you for your kind review.

Every comment is extremely important for BEST WESTERN Hotel Vilnius willing to improve in daily opperations and increase the level of services provided.

Best regards,

hoping to serve you again,

BEST WESTERN Hotel Vilnius TEAM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

266 reviews from our community

Traveler rating
    31
    75
    114
    37
    9
See reviews for
33
57
22
104
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Espoo
Level Contributor
48 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed April 20, 2012

First the PLUS factors

+Excellent location by the shopping center, river and casino area, and very close to main boulevard and old town.

+ Pretty good restaurant.

+ Rooms neither good, or not good.

+ Hallways pleasant

+40 EUR per night is okay price.

Then the MINUS factors

-Receptionists some nice, some not

-Rooms need a bit of an uplift.

-Overpriced minibar with nothing special in it.

-Avoid rooms by the elevator and stairway as heavy steps can be heard in the mornings.

-Toilet air conditioning too loud.

-breakfast time restaurant has heavy smell of gas in it coming from cookers and heaters

The casino and skybar at the Radisson Hotel is next door to this hotel , so it is a good place to stay, as you get the more entertaining services at the Radisson too. In fact, the Radisson is probably your best bet for a stay in Vilnius.

Room Tip: Avoid rooms by the elevator and stairways.
See more room tips
  • Stayed January 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kurre200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austeja D, Manager at BEST WESTERN Vilnius, responded to this review, May 7, 2012
Thank you for the review,

BEST WESTERN Hotel Vilnius team is happy to hear you have enjoyed the location of the hotel during your stay in Vilnius.

What is more, we are very thankful for a good word about our restaurant.

We will take into account the comments about the uplift needed in our rooms, as well as prices of the items in the minibar.

Your review has a high importance to our team willing to develope and improve both: product and service!

Thank you,

Best wishes from BEST WESTERN Hotel Vilnius TEAM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed March 31, 2012

The hotel is of mid level. Poor noise insulation. Poor air condition. Quite small rooms.

  • Stayed March 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SZeev__---___--___
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austeja D, Manager at BEST WESTERN Vilnius, responded to this review, May 7, 2012
Dear guest,

Thank you for your review and time spent to write it.

We will take your comments into consideration willing to improve and become better.

Wishing all the best,

BEST WESTERN Hotel Vilnius TEAM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
1 review
4 of 5 bubbles Reviewed February 17, 2012

The hotel is well located, Staff is very friendly. Great western style breakfast included!

  • Stayed February 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Johnmac62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austeja D, Manager at BEST WESTERN Vilnius, responded to this review, May 7, 2012
Dear Guest,

Thank you for your review.

BEST WESTERN Hotel Vilnius Team is happy to hear you have enjoyed the location of our hotel during your stay in Vilnius as well as services, including breakfast, provided by our staff.

Your comments help us grow and become better.

Thank you,

Best wishes from BEST WESTERN Hotel Vilnius TEAM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riga, Latvia
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed February 16, 2012

Very good hotel with good quality of service. Hotel located close to Old town- aproximately at 15 minutes walking distance and close to big shopping mole "Europa" with a lot of shops.

Room Tip: Rooms are small but with necessary comfort and free WI-FI
See more room tips
  • Stayed February 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank forecaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krakow, Poland
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed February 3, 2012

Location of the hotel is good, near the city centre. There is also a shopping centre nearby. Room was ok, spacious and clean but definitely needs renovation. What is worth to mention - that there was free WI-FI in the room.
Staff was helpful enough, they spoke Russian, English and also understood Polish.
Breakfast was very good, great choice of hot and cold meals.
There is also a swimming pool in the hotel, but it is very small indeed.
To sum up - a good hotel for the price we paid, it was one of the cheapest in Vilnius (from 4* hotels)

  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sranda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brescia
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 26, 2011

I found this hotel very good. Just a bridge divides the hotel from the city center, it is just 15 minutes by walk from the Cathedral square. The room are comfortable and clean with a big bathroom. The breakfast in the morning is awesome, cereals, yogurt, milk, cakes, but also pancakes, eggs, bacon, beans and so on. We also enjoyed the wellness center with a small but well furnished gym, a small swimmingpool and a big sauna for at least 6 people (50 lt for 1 hour, 14 euros).

  • Stayed December 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Percev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Vilnius

Property: BEST WESTERN Vilnius
Address: Konstitucijos pr. 14, Vilnius 09308, Lithuania
Location: Lithuania > Vilnius County > Vilnius
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in Vilnius
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Vilnius 4*
Number of rooms: 114
Official Description (provided by the hotel):
Best Western Vilnius Hotel is located right in the centre of the capital city, Konstitucijos avenue, in a modern district of business, commerce and entertainment. The hotel stands next to the river Neris, near the Old Town of Vilnius with its major sites of attraction: the Cathedral, Palace of the Grand Dukes of Lithuania, Gediminas Castle, as well as Pilies and Vokieciu streets so popular among the city guests and local inhabitants. ... more   less 
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Also Known As:
Best Western Vilnius Hotel Vilnius
Vilnius Best Western

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