I'm sorry to report we had a multitude of problems with them--first, even though we reconfirmed our reservation in person the day before, when we arrived the next day, they didn't have our segways ready. They promised a BIG discount if we would arrive later in the day after they got more from another company. We did come back, guess what at the end of the tour--no discount. Their excuse was that we came back "late." Since the tour was with a guide, that was not our fault--we followed her. Also, they were NOT interested in safety. Two of the members of our group were not segway riders, and they spent barely any time in training with them--not good, when you are going out over lots of bumps. Also--no helmets!!! First time I've ever experienced that. Our guide was REALLY great though, a real sweetheart.
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