So, me and my family were lured into this restaurant by the beautiful medieval look, wooden and cast-iron accents and brick-stone cellars. Waitress was very attentive, her English was fair but I was yet to find out that she certainly was not familiar with the concept of "the client is always right." Our food was presented beautifully on the plate but quite honestly, it was very bland. It had no exciting flavors or character, as someone else has already mentioned. It was also very overpriced for what it was.
When the waitress came to collect our empty glasses, she asked if I wanted another beer, to which I graciously replied "no, thank you". She said "ok." About 10 minutes later, I have a new glass of beer appear in front of me, to which I reacted with a look of utter surprise. Upon seeing my stunned face, the waitress gets all defensive and jabs me with a "yeah, you wanted another one." Shocked, I reply that no, I said "no, thank you". But the feisty blonde is not willing to give up that easy. She gets even more worked up and start arguing with me like a souvenir peddler and says "yeah, I asked you and you said "yes". I decided this is not worth the fight and handed over the extra beer to my grandmother to enjoy.
So, summarizing, this locale does not recognize client's basic rights at a restaurant, because even if you're right, they are ready to battle you to re ground for the right to charge you the additional 7lt instead of preserving their good reputation. So, Lokys, there is some potential in there but seriously time for you to get with the times.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.