We rented a room for 3people. Room was very clean and spacious bathroom.
The personal is very polite and ready to help you. They speak English perfectly.
If you need to book something or to look for timetables for train or bus, they do it for you and with the best and more complete information.
And they care about you stay in the city asking you about what did u do and how was it. I really appreciated this attention.
The only bad point is the wifi. Didnt work in the room 104 and bad quality in the reception.
But they sent me a email to know what kind of problem I got with the wifi. This behaviour is very good. Means that they want to increase their service at the best.
The breakast is so so :(. But anyway.
We spent a very good time there.