This review is for restaurant on Kestucio gatve (street), near Laisves aleja (Liberty avenue).
I have been to this place 3 times so my review is not based on just one experience.
First of all the level of staff and attitude that they have towards customers is disgusting! They all (including so called managers) need a good training in customer service! We did not feel welcome, no smiles, no politeness, I felt bad for even being there!!
Food is not good at all!! It is an embarrassment of traditional Lithuanian cuisine. Not because it is not what is says, it simply is not tasty and not presented well either. What is more, the level of food has gone down significantly since they opened!
We have all ordered a meal that we had before in this place and you can imagine how surprised we were when we saw only half a portion on the plate (compared to the previous visits)! When we asked waitress about it we were told that this was like that always. Not true!! as we had the same meal before in this place. What is more, we were treated badly after bringing this up, the ''manager'' was very rude when talking to us and summarised by saying ''if you don't like it - don't eat it''. Probably you won't be surprised that we refused such treatment and food and left.
Will never go back there again. 1st - food is not good at all. 2nd - customer service.. well, customer service does not exist in this place!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.