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“a hotel from a different time...”
Review of Palace Hotel Polom

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Palace Hotel Polom
Ranked #4 of 8 Hotels in Zilina
Warsaw, Poland
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“a hotel from a different time...”
Reviewed August 2, 2011

We stopped in Zilina for one night just to get some sleep during the car trip. We picked the hotel just by accident and didn't want to search for another property as it was late night. When you enter the hotel, you can see that the time has stopped there couple of centuries ago... don't get me wrong - everything seems to be well refurbished but the design... ouch! Very traditional in style is a very diplomatic description :)
Bedroom had enough space and comfortable bed though the window was facing a wall that was about 1.5 meter away...
The bathroom included a steam/jacuzzi type shower which had the manual only in Slovakian so it was a bit hard to operate it.
Breakfast was a disaster - the hostess wasn't even interested in saying good morning or greeting us in any way, not mentioning the smile on her face. I understand that we came about half an hour before the breakfast closes but only a few slices of ham and cheese available that's not a good standard. Besides that there was a decent selection of yoghurts, cereals, bread etc.
I'm sure you can find a better place in Zilina and probably for better money.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank andreys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
    19
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    16
    8
    3
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Polish first
  • Slovak first
  • Spanish first
  • Any
English first
North Carolina
Level Contributor
190 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed July 11, 2011

Really not sure how this place is #1. Every time my colleague and I drove by the Hotel Polom we regretted not staying there or the Holiday Inn. This hotel is dilapidated. The breakfast is OK. The wi-fi is touchy. The lights in the hallway blink on and off every 10 seconds (literally) in a very creepy effort to save power. The "wellness" is a joke and most of the "sauna" is built in to your shower so they can claim you have one. Will never come back for sure.

Room Tip: I will admit, it's as close to the rail station as you can get. Eat at Trattoria in the square...
See more room tips
  • Stayed March 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank WKK10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Bransgore, United Kingdom
Level Contributor
267 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
Reviewed April 24, 2011

Ecxcellent hotel with very helpful and friendly staff, english and German speaking.
Hotel is plush with chandeliers etc etc.
restaaurant is very good, theough breakfast needed a bit of extra effort.
Otherwise it was great.

Rooms were of an international standard with a satellite TV.
Bathroom was excellent with a sauna shower that you may need a pHD to operate it!
Good value with a walk in rate around 60 Euros a night.

Has casino in basement

Room Tip: Arrive by train and cross the street to the hotel!
See more room tips
  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohnnyAsbestos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed February 21, 2010

I stayed for two nights at the Palace Polom and attended a wedding at the Hotel. From the moment we check in to the moment we left we really enjoyed our stay. The room was very nice, the shower was the most advanced piece of equiptment I have ever encountered. We were supplied with robes and slippers. Bed was very comfortable and I slept like a log.
Breakfast was a buffet, coffee was good, as was the hot food. The cold meats and cheese was also excellent. All the staff spoke excellent English.

The wedding was organised to a very high standard. The dining room had a real banquet feel to it and the food was of a very high standard.

My car was parked in a secure car park about 100 yards from the hotel. Overall, this is a hotel with which I cannot find a fault.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank munsterman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
82 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed October 12, 2009

Stayed at the Best Western earlier this year. Hotel staff were very friendly and accommodating. Secure parking is not onsite but extremely close to the hotel (2 min walk from front door). Room was very comfortable and they have wonderful spa type shower units. Great value for money.

  • Stayed January 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Canadian99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trollhattan, Sweden
1 review
Reviewed July 24, 2009

The quality of the room is quite good. But yu don't have WIFI. I've seen some roaces in the bathroom (2 to be exact).
The breakfast is poor.
When I arrived at the hotel we agred on one price and when I checkout they told me another. I felt like I was doing buisness with gipsies. This made my staying at the hotel a very unpleasant experience. :(

  • Stayed April 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blackmedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Hotel Polom

Property: Palace Hotel Polom
Address: Hviezdoslava 22, Zilina 010 01, Slovakia (Formerly BEST WESTERN Palace Hotel Polom)
Location: Slovakia > Zilina Region > Zilina
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 8 Hotels in Zilina
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palace Hotel Polom 4*
Number of rooms: 72
Official Description (provided by the hotel):
If you like places where you can feel history breathing, if you can appreciate comfort and tasty meals and at the same time you are looking for an excellent accommodation in the very centre of Žilina, then the 4 and half star Palace Hotel Polom is the right place for you. A tastefully reconstructed hotel situated at the beginning of the pedestrian zone is successfully continuing the more than 100 years long tradition. This exclusive historical hotel in the heart of Žilina city offers the highest standard of accommodation in the 69 luxuriously furnished rooms and 3 exclusive suites. 5-zone, ergonomically shaped matrasses, anti-allergy bedding, bathrooms equipped with a shower stall combined with a bathtub, radio, hydro massage and steam sauna are the basic standard of the rooms. Naturally, there is a free wireless Internet connection and a possibility of parking on the attended hotel´s car park. Besides the accommodation and catering the hotel provides a wide range of complex additional services. There are 3 congress halls and 2 nicely furnished lounges available. There are conference rooms for individual meetings as well as a congress hall with a capacity of 150 people. ... more   less 
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