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“Problems with attitude rather than accommodation”
Review of Penzion Nad Bankou

Penzion Nad Bankou
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Penzion Nad Bankou
Ranked #21 of 28 Kosice B&B and Inns
Reviewed May 15, 2007

Similar problems to earlier review. Made a firm booking by email for a room we had been in 6 months earlier (with no particular problems) but found when we arrived that they had extended the stay for an existing guest pointing out to us that he was a doctor, there for a conference. I too am a doctor and didn't see why this was relevant. I was the one who had made a firm booking. I was taken to another pension a few doors down to a vastly inferior room. No apology or recompense offered. When we moved to leave it was pointed out that there was no space anywhere because of the conference except at the most expensive hotel. - asssuming we would be discouraged by this comment. At this stage, we would have paid whatever necessary to get away. Like the last reviewer, we were returning to the area in the future. This hotel lost a regular twice yearly booking for the next 4 years. Their loss, not mine.

  • Stayed: April 2006, traveled as a couple
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1  Thank swinstan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 - 13 of 13 reviews

Reviewed September 25, 2006

Overall, this place isn't the worst, but for the price you'd expect much more. Mainly, we had problems with the owner. Someone else checked us in on Friday morning and asked when we'd like breakfast. I assumed that, since she showed me the breakfast menu and asked when we want to eat, that breakfast was included in the price (about $50 per night).

Now, of course I must accept some of the blame for assuming that breakfast was included, but the woman who checked us in never said that it WASN'T included.

Also, when I went to see the place before I checked in, the owner showed me several rooms (and I had a reservation for a specific room) and quoted three different prices for EACH room! I should have taken that as hint enough.

We ate breakfast both mornings, and when we went to check out, the owner charged us 4000 korun. This is 1200 (about $40) more than I expected, so we argued. He doesn't speak English, but fortunately my wife speaks Slovakian.

He quickly "re-calculated" the bill and it dropped to 3700 korun. Still, this was high. He again "re-calculated" and it dropped again to 3600. Why was it at 4000 to begin with? He wouldn't answer.

In the end, this is what we paid, but this guy is really slippery. Avoid this place. There are MUCH nicer places in Kosice that are cheaper and have breakfast included! Plus, every time we used the shower, the floor would be flooded. Water seeped down behind the shower, under the tub and out onto the floor. We should have just left it like it was, but we didn't want to be as rude as this guy was.

Frankly, this is a problem encountered often in many places in eastern Europe/former USSR. I write this because I'm not from here but I live here (in Ukraine, specifically, for 3+ years). Business owners see customers as one-timers. They think they have one shot to grab as much money as possible from that person and that's it. They don't yet value the idea of a return customer.

So, all that said, Pension Nad Bankou lost a couple of potential long-term customers (we travel to Kosice often), and I promised the owner that I'd do my best to make sure no one else stays with him.

Sorry for the bad review, but at least now you know...

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4  Thank mhagengruber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2017
Google Translation

  • Stayed: October 2017, traveled solo
    • Sleep Quality
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Thank _293982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2017 via mobile
Google Translation

Stayed: December 2016, traveled with family
Thank Nikola7712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2016
Google Translation

  • Stayed: July 2016, traveled with friends
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Thank Kamil-SK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2016
Google Translation

  • Stayed: February 2016, traveled with family
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2  Thank lucia7ve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2015
Google Translation

  • Stayed: April 2015, traveled with family
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    • Cleanliness
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1  Thank AndriyS741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Penzion Nad Bankou

Address: Kovachska 63, Kosice 040 01, Slovakia
Location: Slovakia > Kosice Region > Kosice
Hotel Style:
Ranked #21 of 28 B&Bs / Inns in Kosice
Price Range: $41 - $56 (Based on Average Rates for a Standard Room)
Number of rooms: 9
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