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Reviewed November 22, 2017

Before I say how nice this hotel is i should point out it is under the Castle hill and next to the tram tunnel that goes through the hill.The trams finished at midnight and started again at 5 a.m.I live in noisy East end of London so it didn't bother me but if you live somewhere quiet you might want to consider this.But don't let it take it away from what a smashing hotel it is.Very clean,comfortable,cosy,T.V,modern bathroom,very helpful staff and excellent buffet breakfast.5 minutes from Old Town,with many sights and a walk up the hill to the excellent castle.Would stay there again if return to Bratislava.

Room tip: If need a quiet room then ask for one on opposite side to Tram tunnel
Date of stay: October 2017
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank margreb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PETER D, General Manager at Ibis Bratislava Centrum, responded to this reviewResponded November 23, 2017

We very much appreciate your comments regarding your stay at the ibis Bratislava Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Peter DOLINSKY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2017

Shower and bathroom was spotless. Staff were extremely friendly and helpful with good level of English. Beds were comfortable after adding a pillow. Rooms were quite warm but I like it that way and we could of soon opened a window. Breakfast was satisfactory but unfortunately as English people, not having an acceptable teabag was awful, we may be English but we don't actually drink Earl Grey! Other than that the cereal and food choice was okay but perhaps could of been improved for 9 Euros each. In terms of cost and location I would definitely recommend it, not too far a walk from the train station and good location for getting into the town centre. Twin beds were a bit silly seeing as the room size meant they were pushed right next to each other!

Date of stay: November 2017
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
Thank golfchick24
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PETER D, General Manager at Ibis Bratislava Centrum, responded to this reviewResponded November 23, 2017

Thank you for taking the time to write a review about your recent visit to at Ibis Bratislava Centrum. I’m delighted that you enjoyed your stay and I have noted all your comments which I will surely bring forward on our upcoming management meeting. We will discuss them one by one together with my colleagues from responsible departments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Peter DOLINSKY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2017

The hotel location is really perfect. Only in 5 min by foot you are in the old town of Bratislava where you can enjoy your life. If you come with a car: no problem and it is very safe. Breakfast is a classical ibis breakfast which is ok and you can prepare for the day not staying hungry. I liked the package all in all - good price for value - which led me to give 4 points. I will come again !

Date of stay: November 2017
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Bela70
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PETER D, General Manager at Ibis Bratislava Centrum, responded to this reviewResponded November 19, 2017

Thank you for your kind comments. All the staff including me are very delighted that you enjoyed your stay in Ibis Bratislava Centrum. We are all looking forward to WELCOME you back in our hotel once traveling to Bratislava again. Once again thanks a lot. Kind regards, Peter DOLINSKY

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Reviewed November 13, 2017

Rooms either have a bath or a shower with a 6inch step . I had emailed in advance and I was assured I had a disabled room with a shower. When I got to the hotel I was told that all the showers were the same.

Date of stay: November 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
Thank 750se_nc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PETER D, General Manager at Ibis Bratislava Centrum, responded to this reviewResponded November 15, 2017

I am sorry to hear that you didn’t get the correct information regarding our disable facilities. We pride ourselves on our staff training (including precised and "on time" communication with our guest), so this is something I will be looking into personally. Please rest assured that I will do everything in my power to avoid such as experience in the future. I appreciate your sharing your concerns, and it is hope of our entire team that you will give us the opportunity to better serve you in the near future. Kind regards, Peter DOLINSKY

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Reviewed November 8, 2017

This is great budget accomodation option in Slovak capital. It is centrally located - right beneath reconstructed Bratislava Castle and very near Old City, perfect base for exploring most tourist sights as well as shopping and bar browsing. As a gold member we got beatiful Slovak themed room on 5-th floor. Our room was nicely furbished with traditional elements, very clean. We had comfortable bed . It is quite noisy in the morning and during the day as the streets outside are busy but window was soundproof - closing window at night did the job.
We really loved breakfast- it is not costly (9.5 euros), the selection is varied and they serve good coffee.
Another great thing was staff. Receptionists were extremely polite and helpful every time we wanted something. Highly recommended hotel.

Date of stay: November 2017
Thank skoczmd
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PETER D, General Manager at Ibis Bratislava Centrum, responded to this reviewResponded November 10, 2017

We very much appreciate your comments regarding your stay at the ibis Bratislava Centrum.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Peter DOLINSKY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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