We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lucia who is manager of Best Western Hotel West” 5 of 5 stars
Review of Hotel West

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel West
Ranked #51 of 93 Hotels in Bratislava
Seoul, South Korea
1 review
“Lucia who is manager of Best Western Hotel West”
5 of 5 stars Reviewed November 21, 2012

I’d like introduce Lucia who is manager of Best Western Hotel West.

About 2 weeks before, my colleague and I visited to Best Western Hotel West in Bratislava.

At that time, we went to wrong Hotel which it was not the hotel we have booked. The wrong Hotel was located in the woods on the top of some mountain that we have to work with our baggage for about 20 minutes more after get off the bus.

Actually, when we were struggling to find our hotel asking for directions along the mountain trail, though mistaking wrong hotel for ours, we really had a hard time, but the surrounding scenery was magnificent.

We didn’t know that there were two hotels in Bratislava similar name with before we got the wrong hotel(Best Western Hotel West). The Hotel we have booked(Best Western Hotel Antareas) was located in the middle of the city. But the tourist information center guide have informed us the wrong hotel’s location without any comments of another hotel we have booked. Maybe she didn’t know another hotel similar name with.

So, we were really perplexed when she(Lucia) said that we arrived at the wrong hotel. However, she’s warm and beautiful smile and kind explanation, she’s kind deed of quenching our thirst, she’s warm-heartedness of giving us a ride to the bus stop, and she’s willingness to take pictures with us, though we were strangers… all these kindnesses that cannot be easily experienced in foreign countries made us deeply moved, and with this overwhelming impression, we came back home.

If I have a chance to travel around Bratislava in the future, I will definitely stay in Best Western Hotel West, so I can repay she’s kindness a little. She will remain as my unforgettable friend in my life.

So, I would suggest that everybody visit to Best Western Hotel West. If so, you can meet beautiful and warm-hearted woman who she is the Manager of Best Western Hotel West.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank flyingdragonpilotmsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucia M, Manager at Hotel West, responded to this review, November 28, 2012
Thank you very much for such warm words! We try to do our best for all travelers - even they do not stay in our hotel :), I hope I see you soon in our hotel, Lucia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

64 reviews from our community

Traveler rating
    19
    26
    12
    4
    3
See reviews for
8
26
4
18
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Prague
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 19, 2012

Quiet hotel 10 minutes from city center by car. Great choice if you come to Bratislava by car. Very good value for money, considering extremelly high prices of Bratislava hotels. I like the possibility to take short walk in surrounding wood after all day spent at meetings but still beeing close to the city.
Rooms are all right - means matching price. Breakfast slightly above Bratislava standards but still well below Vienna standards.
Tip: If you don't have a car or are party animal, stay rather in some city center hotel - but than be ready to pay 50-80% more for the same quality.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucia M, Owner at Hotel West, responded to this review, October 21, 2012
Thank you very much for your evaluation. I appreciate it because every respond help us to understand guest ´s needs and do our job better. Best regards Lucia M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germany
1 review
5 of 5 stars Reviewed October 3, 2012

It was great hotel.I come back.Very quite,personal very hapefull.Hotel is only 10 minutes from city center.Internet +++!!!!!

  • Stayed September 2012, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Andrej P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucia M, Manager at Hotel West, responded to this review, October 5, 2012
Dear guest, thank you very much for positive feedback.
We will keep working on our business.
Hope see you again in our family hotel!
Lucia Mojzisova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
65 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 29, 2012

Very good place to stay in Bratislava, if you are going there by car. The hotel is situated in forest, outside of the city center, but you need only 10 minutes to get to the city center by car. The rooms are clean and comfortable, the stuff is helpful. The breakfast was kind of Ok, however it is not the strongest side of this hotel. The price offer was very good, check for the best offer going there.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Ibbur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
1 review
5 of 5 stars Reviewed June 12, 2012

Hotel West is a great place to stay in Bratislava. The location is beautiful and very convenient, just 10 minutes from downtown. The staff is very polite, friendly and helpful. Rooms are modern and cozy at the same time. And last but not least the food is absolutely delicious. I really had very good experience staying here. Beautiful nature, yummy food and clean room.....what else could you possibly ask for?

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank gabush29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
1 review
5 of 5 stars Reviewed June 12, 2012

Every time I visit Bratislava on my business trips, I always choose to stay in Best Western's Hotel West. I like the location in the quiet and relaxing forest yet still close to the city. I like the hotel's architecture and interior design. I feel very comfortable staying in this hotel because the staff is very friendly and professional. The food and customer service are excellent. I recommend this hotel to my friends and business associates.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ivan k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruzomberok, Slovakia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 18, 2012

This hotel is surround it by the forest and is quiet and relaxing for stay. With excelent restaurant and personal.

Room Tip: I staid in apartmant in 4 floor- very nice....
See more room tips
  • Stayed February 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SlovakLiptov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bratislava hotels
3.2 mi away
Hotel Color
Hotel Color
#41 of 93 in Bratislava
3.5 of 5 stars 122 reviews
3.2 mi away
Aston Business Hotel
Aston Business Hotel
#36 of 93 in Bratislava
4.0 of 5 stars 67 reviews
5.2 mi away
Modena Hotel
Modena Hotel
#58 of 93 in Bratislava
3.5 of 5 stars 10 reviews
Show Prices
Show Prices
Show Prices
4.2 mi away
Penzion Berg
Penzion Berg
#79 of 93 in Bratislava
3.0 of 5 stars 44 reviews
4.3 mi away
Vienna House Easy Chopin Bratislava
3.3 mi away
Hotel Blue Garni
Hotel Blue Garni
#29 of 93 in Bratislava
4.0 of 5 stars 59 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel West

Property: Hotel West
Address: Koliba - Kamzik les | PO Box 29, Bratislava SK-833 29 , Slovakia (Formerly BEST WESTERN Hotel West)
Location: Slovakia > Bratislava Region > Bratislava
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #51 of 93 Hotels in Bratislava
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel West 3.5*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, TripOnline SA, Priceline, Hotwire, Booking.com and Travelocity so you can book your Hotel West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Bratislava
Bratislava Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing