I've been 6 weeks there, as I had a project from my work in Bratislava, so I believe that my opinion can be very relevant.
From outside hotel looks post-communistic, but don't get mislead, as the inside is very different!
The staff is very helpful, reacting like a flash, also via the e-mails (I've left my personal belongings in there twice).
The housekeepers were at most cases OK. One week I had a girl, who didn't sweep the floor (I have dark hair, so I saw my hair for 4 days on the floor), but at the same time she had no problem to go inside my room at 7:30 twice, to ask if I'm pleased with her services (once I was in my pajamas, but once I was naked...)
Restaurant is fantastic, lead by a great cook, with assistance of very kind and helpful waiters. Those who stay at the hotel, get 20% rebate on the dishes (all except business menu sets). I've eaten EVERYTHING from the menu, there wasn't any single dish that I wouldn't like.
I only strongly suggest to read about Butter Fish in the internet first and decide if you want to risk.More
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