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“Great surprise when looking at other accomodations in the city”

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DoubleTree by Hilton Hotel Bratislava
Ranked #12 of 92 Hotels in Bratislava
Certificate of Excellence
Calgary, Canada
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great surprise when looking at other accomodations in the city”
Reviewed July 4, 2014

We have been to Bratislava before and it was not great when dealing with hotel accomodations. This property was just great however. The staff along with the rooms were above what you would expect in the city of Bratislava. They have a really fantastic restaurant on site that i would recommend to everyone to try. It is an Italian themed one that makes their pasta fresh daily on site. The breakfast is served in the Opus restaurant and they will prepare fresh omelets or eggs and have numerous items buffet style waiting for you.
Overall a great experience for the 6 nights we stayed in June.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludmila T, Guest Relations Manager at DoubleTree by Hilton Hotel Bratislava, responded to this review, July 8, 2014
Dear guest,

thank you very much for taking your time and sharing your experience with fellow travellers about your recent stay at our hotel

I am glad to hear you enjoyed your stay with us. Many thanks for your compliments on fresh pasta served at our famous Italian Toscany restaurant. I've shared your comment with entire culinary team.

We thank you for choosing the DoubleTree by Hilton Bratislava for your stay and looking forward to welcome you at our premises again, soon.

With best regards,

Ludmila and DoubleTree team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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561 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • Czech first
  • Dutch first
  • English first
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English first
Stockholm, Sweden
1 review
Reviewed June 26, 2014

Nice hotel, not far from city centrum but 20 minute’s walk is OK, very good breakfast, nice and comfortable bed, swimming pool and sauna but check with staff that heating is on, service-friendly staff, get good price so I shall be back again.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jozef H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludmila T, Guest Relations Manager at DoubleTree by Hilton Hotel Bratislava, responded to this review, June 30, 2014
Dear Jozef H.,

Thank you for choosing DoubleTree by Hilton Bratislava for your stay in our city and for your recommendation.

It was indeed very nice to read that you remained satisfied during your recent stay with us and we are happy that in overall we met your expectations.

I thank you again for taking the time to share your comments about our property, and I look forward to welcome you back soon.

Sincerely Yours,

Ludmila and DoubleTree team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eureka
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 25, 2014

We were arriving by rental car and the Navigation was not taking us to the front entry. It was a bit confusing and there are some streets nearby that are a bit less than desirable. Places you would not stop to ask directions. After driving around, we finally saw the Doubletree symbol on the side of the hotel and headed for it.
Front desk staff was awesome.
Our room, AMAZING. Huge room. Had a nice view of the city as well.
We left early in the morning so we did not eat at the hotel.
There was an open parking spot at the front door so they let us park there overnight, for free (that was a first for Europe, everywhere charges $$$ for parking).
Would highly recommend this property.

Room Tip: If driving in, pull the hotel up on a map ahead of time so you know where it sits within the streets...
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Douglas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludmila T, Guest Relations Manager at DoubleTree by Hilton Hotel Bratislava, responded to this review, June 30, 2014
Dear Douglas H,

Thank you for your feedback regarding your recent stay in DoubleTree by Hilton Bratislava.

It was indeed very nice to learn about your satisfaction with accomodation and services provided by our Team members.

I thank you again for taking the time to share your comments about our property, and I look forward to welcome you back soon.

Sincerely Yours,

Ludmila and DoubleTree team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La massana, Andorra
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 20, 2014

Staying with a car in this hotel is a diaster because I have not ever seen the parking lot 90% reserved for offices of the hotel. You as paying client have to park outside and basically tha arrogance of the management is that they have priority to park instead of a guest.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludmila T, Guest Relations Manager at DoubleTree by Hilton Hotel Bratislava, responded to this review, June 25, 2014
Dear guest,

Thank you very much for taking your time and sharing your review with us and other travelers.

I was very disappointed to learn that our hotel did not match your expectations. Please, accept my sincere apologies and regrets for the inconvenience you experienced with parking at our hotel.
Unfortunately, our garage has limited number of parking lots, in case there is a bigger function or an event going on, there might be a problem to park the car. However, we always have a free parking lots available under Arena Stadium, which is connected to the hotel.

I had forwarded your comment to our Technical Director for further consideration and hope, next time you are in Bratislava, you will experience a higher level of service.

With best regards,

Ludmila and DoubleTree team
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Mumbai (Bombay), India
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 31, 2014

I had a great experience at this place. While the hotel building itself is quite unassuming (by the side of the road, no grounds or elaborate drive-in), it's been done up really well. The rooms are fairly large, with a good bed and other facilities like a kettle available. The staff was also helpful, providing directions on how to get to the City Centre.

Feb is a great time to visit Bratislava btw. Fairly long days with good weather but room rentals are still fairly low.

  • Stayed February 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sid42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludmila T, Guest Relations Manager at DoubleTree by Hilton Hotel Bratislava, responded to this review, June 17, 2014
Dear Sid42,

Thank you very much for choosing the DoubleTree by Hilton Bratislava for your stay during your visit of Slovakia .

With great pleasure I was reading that you found our hotel to be a good place to stay with large room layout and comfortable beds.

The whole team is already looking forward to welcoming you back in the near future.

With best regards,

Ludmila and DoubleTree team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed May 30, 2014

We stayed there for New Years Eve when visiting some friend from Bratislava.It was a 5 nights stay and the price was very good. It is not a central hotel but Bratislava is a cheap place to visit and we went everywhere using the taxi.The breakfast was nice, this is afterall a Hiton , The room is clean and big, the hotel has a good value for the money you spend there.
However , there are only 3-4 free parking spaces and we had to park on the sidewalk.
We visited the spa 2-3 times, there was a person there, not very nice who in the end charged us with a pair of slippers even if we didnt get any.
A good value for money, i can recommend this hotel.

  • Stayed December 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank HenterDorin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludmila T, Guest Relations Manager at DoubleTree by Hilton Hotel Bratislava, responded to this review, June 17, 2014
Dear Henter D.,

Thank you for staying at the DoubleTree by Hilton Bratislava and for sharing your feedback here on Tripadvisor.

It was a great delight for me to read, that overall you enjoyed your stay in our property. Allow me to explain that eventhough we do have only few parking lots located next to the main entrance of the hotel, there's also undergroung garage available for our guests.

However, please accept my apologies for the shortcoming at our wellness centre you described in your review.

Nevertheless, I hope to be able to host you in our property again in the future.

With best regards,

Ludmila and DoubleTree team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 30, 2014

Very good check in with pleasant staff and a warm chocolate chip cookie. We had two rooms: one with a king and the other two twins and a pull out sofa. Both were spacious and beds were very comfortable with down duvet.
nice shower but very high step to get into tub that would be difficult for elderly.
Restaurant in lobby offered very nice selection for lunch and dinner. Buffet breakfast was adequate however no cook to order options.
Katrina in the buffet restaurant was very good- friendly and attentive. Greeted us by name with a smile every day.

Spa in the hotel was very good offering excellent Thia massage. Nice pool as well.

The hotel is located right beside the arena so very good location for hockey tournament. .70 Euro to take bus to old town or quick cab ride.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kluvs2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludmila T, Guest Relations Manager at DoubleTree by Hilton Hotel Bratislava, responded to this review, June 3, 2014
Dear guest,

Thank you for taking the time to share your review with the Trip Advisor community.

We are delighted you enjoyed your stay in our hotel and found our room and beds comfortable.
Also, thank you for a kind words of appreciation for attentive service of our colleague Katarina from breakfast restaurant and the superb location of the hotel.

I hope we will have the opportunity to welcome you back to our hotel and live up your expectations.

With best regards,

Ludmila and DoubleTree team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Bratislava

Property: DoubleTree by Hilton Hotel Bratislava
Address: Trnavska cesta 27/A, Bratislava 831 04, Slovakia
Phone Number:
Location: Slovakia > Bratislava Region > Bratislava
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 92 Hotels in Bratislava
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Bratislava 4*
Number of rooms: 120
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