We spent 2 nights in this hotel, 4 adults and 2 young children. Even though it is 4* the hotel did not come up to our expectations.
Location of the hotel: excellent! It is in a beautiful park with playground and there is a forest next to it as well
Rooms: nice big balcony, size OK. Bathroom shower mouldy. Not enough light even if you switch on all lights. This is the same situation on the corridors and in the restaurant - it is always like you are in the night, hotel is not properly lighted.
Breakfast and Dinner: most of the staff is young and inexperienced. I asked 2 of them when it is check-out time and neither of the waiters knew. There is not enough personnal as there are always dirty plates left on the tables and noone cleanes the tables. They run out of milk, bread, orange juice and waiters and waitresses do not take care of these. There is only 1 child seat in the restaurant. There are 2 coffee maker machines but one of is broken down.... There are no spare spoons, napkins, etc. There is only a small selection of cereals for breakfast. Warm food was OK.
Wellness facilities: again, not enough lights. Pools are OK.
Children's play area: toys are very worn out.
Staff overall: not friendly and helpful
This hotel is like an unfulfilled promise.... Could be a first class 4* hotel one day with the right staff...
- Official Description (provided by the hotel):
- Announcement of suspension of hotel operation for an uncertain period of time. Sopron is one of the most preferred cities of Hungary, and is very famous of it's history and it's loyality to our country. We are all very proud working here, as we may provide to our visitors not only a unique city, as a peaceful and natural green environment, and a beautiful & friendly hotel as well. Vienna and Bratislava is almost appr. 60 Km from here, people may visit such ancient Austro-Hungarian city landmarks, as Baden, Mariazell, Eisenstadt, Fertod, or Nagycenk.Our hotel is 30 minutes on foot from the old castle-downtown of the city, and only 7 km far from the Austrian border. ... more less
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- Also Known As:
- Fagus Hotel Sopron