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“Unprofessional management make this hotel a trap.”
2 of 5 bubbles Review of La Villa Cecile

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La Villa Cecile
Ranked #7 of 32 Sopron B&B and Inns
Munich, Germany
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Unprofessional management make this hotel a trap.”
2 of 5 bubbles Reviewed September 14, 2013 via mobile

After careful online research we have reserved a specific room (Albion) for two separate nights at this hotel. Our reservation was confirmed by the management. On arrival we were given a different room without explanation and when we asked about it we were told that the guest who is in the room we reserved would like to stay on and there is no other way but us taking a different room. We were buffled but since the room was clean and agreeable we decided to stay. A few days later we were returning from a roundtrip to this same hotel hoping that this time we will be given our confirmed room only to be disappointed again but this time in a far more astonishing fashion. When we tried to check in we were told that all rooms in the hotel are taken and they can only offer us a room at a nearby pension (not owned by them) which was of a clearly lower standard. When we rejected they bluntly told us that there is nothing they can do since the guest who is staying in the room we reserved is simply too important for them.

This is upsetting and clearly unprofessional. I strongly urge everybody to stay away from this place.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aurel5800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 reviews from our community

Traveler rating
    7
    1
    1
    1
    0
See reviews for
6
2
Solo
0
1
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Hungarian first
  • Italian first
  • Russian first
  • Any
English first
Prague, Czech Republic
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 8, 2012

The guest house is really good place for family with children. In the room we had (room Albion) was very nice equipment: in fact due to the size of the room and the high quality of the beds the guest house can stand comparison with four star business hotels in Brussels. What we really liked was the special children equipment of the room and of the guest house: a high quality baby cot and eating chair in the room (without any extra fee) and a lot of toys (bike included) at our daughter's disposal. I personally appreciated coffee machine at my disposal.
Also breakfasts were nice - every day omelette or toast and a cake: half of the time the owner - a nice lady - baked cakes herself and we really did appreciate that. Those baked by her personally were absolutely delicious.
There was only one thing we did not like: although the cleanness of the room when we arrived was incredibly perfect, the room as such was not cleaned automatically every day. We had to ask the cleaning lady.

Room Tip: The Albion room is large and comfortable with extra entrance from terrace.
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruges, Belgium
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed September 19, 2012

My collegue and I stayed in this hotel just for one night during a business trip. It is a small and family-owned place located in the green hills uptown Sopron. The street is very quiet and the beds are good, so we slept good. The decoration and atmosphere of the room is not the one of a luxury hotel, everything is basic and the facilities are really limited. No complaints about cleanliness, everything was very clean. The breakfast is brought to the room; this may seem a luxury but in fact I prefer a buffet. There is only one kind of bread (fresh and toasted), one kind of marmelade, a baked egg and coffee and tea. This could definitely be improved. The owner, a gentle women, only speaks German (and Hungarian), so communication was a bit difficult. Only cash payments are accepted, no credit cards.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandefro84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Villa Cecile

Property: La Villa Cecile
Address: Karolymagaslati ut 2, Sopron 9400, Hungary
Location: Hungary > Central Transdanubia > Gyor-Moson-Sopron County > Sopron
Hotel Style:
Ranked #7 of 32 B&Bs / Inns in Sopron
Number of rooms: 4
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