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Hotel Palace Heviz
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Reviews (199)
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All reviewsbreakfast and dinnernice hotelthermal lakewellness areapedestrian streetsmall kitchennice staffcomfortable roomsdelicious foodrecommend this hotelhalf boardkettlemassagedishes
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36 - 41 of 199 reviews
Reviewed March 29, 2013

I and my family find this hotel very pleasant and ideally situated. It is a short walk to Lake Heviz which is the world's 2nd largest thermal lake famous for its curative effects. There are also plenty of small boutiques around the area as well as cafes and good local restaurants. The charge of €8 a day for having the convenience of parking one's car in their garage and enjoying direct access to the hotel is for me absolutely acceptable especially if you compare it to the €25-40/day that is being charged in places like Warsaw, Prague, Ceska Krumlov or Bratislava. Now, there you can cry overpricing!! The hotel itself is well maintained and kept neat at all times. Rooms are large and clean, even equipped with a mini-kitchen that will allow you to cook in case you are getting tired of hotel or restaurant food. Just make sure to bring your own utensils! However, I never checked if the hotel will provide such items in case you make a request. There is also a wonderful spa with indoor pool, Jacuzzi, Sauna and they also offer various sorts of soothing massages and beauty or health treatments. As per the food, well it is a matter of taste! But so far, we have always been satisfied with the wide choice that they offer. Service is prompt and friendly and luckily for us, not once did we encounter any form of impoliteness or rudeness. I suppose, if one treats people, especially the service personnels with respect and friendliness, then you are bound to be treated tenfolds better! Being considered regular guests naturally goes with plenty of advantages since we are already familiar with the staff. But despite some of the negative reviews submitted here, I personally would still recommend Palace Hotel!

  • Stayed: March 2013, traveled with family
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10  Thank LDP-Vienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2013

Dinner and breakfast is very good, the rooms are clean and cultured in the medium-sized spa but good. The hotel is close to the lake, boats can walk from here. Perfect for a long weekend.The parking garage is a little tighter, it would not hurt to pay attention to amateur drivers.

Room Tip: A kis utcára néző szobák nyugisabbak
  • Stayed: February 2012, traveled as a couple
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1  Thank Imre V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2012

Absolutely not a 4* hotel and palace neither. Booked for a weekend in 2012-JUL.
The parking place in the underground garage is too tight for a normal sized car and it has extra cost. You have to get out in the opposite side of your car. The food is horrible, greasy, oily and bad looking. The staff is unfriendly. The spa is average but clean. The room has it's own kitchen with stove, without equipment, surprising... The room is average. The bathroom is horrible... Rusty heater, limescaled shower, moldy tile. Absolutely not worth it's price.

Héviz is ok, the lake is fine with a lot of recreation possibility.

  • Stayed: July 2012, traveled with friends
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5  Thank SZG84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2012

From the outside the hotel looks great but the reception staff is unfriendly. We were there in the off-season, the hotel was maybe half full but we had to wait for our room until the "official" check-in time. I don't believe that the room wasn't ready before. The reception staff's knowledge of foreign languages is poor.
The rooms were ok but silly. I don't know why was there a kitchen in the room when everything was missing (dishes, electricity,...). One of the rooms was transformed in the children playing area but it was really dirty and not really appropriate for the kids :(
The Spa is very small for a hotel of it's size, the same is with the restaurant. Unlike the other reviewers we found the food ok. In comparison with the other hungarian restaurants it wasn't so tasty but it also wasn't bad.
Three stars would be more appropriate for this hotel.

  • Stayed: September 2011, traveled with family
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1  Thank DjDmitry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2012

Good locations very close to the entry in thermal lake and direct on the city centre. Large rooms.
But: small wellness area compared to the size of the hotel (crowded sauna, no sunbeds at non-peak season), buffet breakfast and dinner with low selection of not-that-tasty meals, unprofessional staff (reception, restaurant and wellness)
Night bar open till 21:30PM??? Don´t understand the hotel management during the Euro 2012 no TV in the lobby bar and no chance to watch with atmosphere in the hotel. (in the rooms small old TV no good screen)
This hotel has 4 stars but this in not 4 stars Hotel if you compare with other cities or also in the Hévíz.
The target category is seniors maybe for them is that enough but for young is not enough.
Also parking garage was full. I Don’t understand this ….

Room Tip: ask for room on with windows to the trading zone
  • Stayed: June 2012, traveled as a couple
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3  Thank JuloJulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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