We bought a ticket in the Touristic information, where the staff was very friendly and explained that if we rush to the river, we would still catch the Danube cruise for 3pm. We rushed to the river, we saw the cruise and it was still 2 minutes to 3pm but we could not believe when we were just 10 meters to board and the cruise just left without us. We were seen by the staff, in fact, there was a man standing on the cruise, like waiting for people to come and he was talking to another man, who was standing on the docs. That was the most rude thing, to see us and just leave without an explanation. I do not recommend this company to anyone! We spent a lot of money and didn't use it at all after this!
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