Such a shame. They've clearly put a lot of effort into the overall presentation and feel of the sombre subject matter, but sadly it gets a little lost in translation (...or rather lack of translation). For the non-Hungarian speaker, there's precious little in terms of an overview for what you're looking at in each room, and some whole sections are a complete mystery. There are A4 printouts in English available in most rooms, but sitting down to read these distances you from the experience. The result is that everything feels a little diluted, and so, tragically, justice is not done to the (still) harrowing first person accounts and many other materials. This would be a disappointment in any museum, but here, given the subject matter, it actually feels like a disservice. The tour also includes a section where you descend one floor in a lift at very very slow speed, while you're played a video. There's no stairs option to go round it, and when we were there it created a bottleneck and hence long queues. To make matters worse, you can't take in the video because though there are subtitles in English, they appear on the very bottom of the screen and because the lift is packed, only one or two people are able to see to read them. The video features one of the most disturbing first person accounts in the museum, so again the format/staging really doesn't serve the subject matter at all well.
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