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“Very disappointing”

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Gold Hotel Wine & Dine
Ranked #119 of 335 Hotels in Budapest
Reviewed October 28, 2011

On arrival at Gold Buda we asked if we could eat in Restaurant but were told it was closed and if we wanted food we would have to walk up a steep hill in the pouring rain . After a delayed flight we were tired and hungry and we were expecting to eat at Hotel. We were told the next day that the Restaurant would be closed indefinitely due to a variety of conflicting stories! Fortunately we found a restaurant by the Charles Hotel which was excellent and we would recommend this to anyone. The breakfast in Gold Hotel was mediocre with cold scrambled eggs and lukewarm "hot " milk. The room we were given was in front and very very noisy to the point where we found it difficult to sleep. I had dental surgery and couldnt even have a doze in the day because of the noise. We asked if room could be changed but were told they were full so we had to grin and bear it!. The only plus side was the cleanliness of Hotel, comfortable beds but the towels were extremely thin in bathroom. I have to come back to Budapest early next year but would not stay here again. They also seem to like their bill paid in cash here as they will charge an extra 5% for debit or credit cards as well as the 3% local area tax so be warned!

Room Tip: Front rooms very noisy
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  • Stayed: October 2011, traveled as a couple
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2  Thank curlywurly_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 - 245 of 497 reviews

Reviewed October 25, 2011

We were lucky to find Gold Hotel Buda on the internet and we would go back any time.
After a warm welcome we received our room key. Our room was on the second floor, so we did not use the elevator to go up and down.Our room was nice, the same as you can see on the internet. Minibar had some drinks, like beers, water, soft drinks, champagne. More than enough. Breakfast started at 7 o'clock. We are early birds so we went down at 7 and everything was fresh and all foods were nicely prepared.
The receptionist offered us a hop-on/hop off tour. We paid HUF 5000 (about 18 Euro) per ticket. It was valid for 24hours and we could enjoy 2 types of tours. We also got a free beer in a local bar, and light lunch (goulash soup) at the Citadel restaurant. Our biggest surprise was that a river cruise was also included. All together we could check all points of the city and we fall in love with Budapest. It is really a nice city, do not miss to visit it!

  • Stayed: October 2011, traveled as a couple
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5  Thank Brad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2011

I spent some days in Gold Hotel Buda in October 2011. This hotel is well located in the center of Budapest. I could easily reach my company's office, but I also had an opportunity to see the wonderful view from the Citadel at night. Next evening I checked the beautiful Buda Castle area, where I had a nice dinner too.
I recommend Gold Hotel Buda for anybody, who is travelling by car. It is really a night
mare to find a parking place on the Pest side, and finally when you found one, you pay a
huge parking fee! Buda side is much better and safer. I could easily and safely park my car
for only 10 Euro / night at Gold Hotel Buda.
I also like the spirit of the Buda side, but Gold Hotel Buda still gives you the possibility to easily and quickly get to Pest, if it is absolutely neccessary.
Room was fine, no problem with cleanliness or temperature. Buffet breakfast was better than
I expected.
Highly recommended.

  • Stayed: October 2011, traveled on business
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6  Thank Terence C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2011

This hotel definitely does not deserve a 4* listing. Maybe 2. Breakfast is OK, dinner dreadful and they took ages to bring change from the bill and had to be asked repeatedly. The hotel is on a very busy main road.
One of the reception staff was very helpful. I considered changing hotels but decided 2 nights could be managed. The room was freezing and the heating system antiquated.
No minibar, no climate control, no safe and tvs only channel was CNN. Paper thin towels but good water pressure.

This is a beautiful city and well worth a visit. However, make sure you understand the ticket use for buses and metro as it can land you with problems with the so called tourist/transport police. (6000 forints fine and aggression).
A walk into the central locations takes a good 20 minutes, and although this sounds fine most of the walk is along a very busy main road (of which the return journey is up a fairly steep hill).
I would recommend staying the other side of the river in Pest.

  • Stayed: October 2011, traveled solo
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1  Thank Jaeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arany-Toth, Manager at Gold Hotel Wine & Dine, responded to this reviewResponded October 18, 2011

Dear Jaeorgia,
Thank You for sharing your experiences with us.
I am sorry to read that we did not succeed to fulfill all your expectations.
I am also sad to see that you removed the nice wooden cover of the heater and you made a photo about the heater without the cover. In case of a complaint we do our best to either turn on the heating or showing another room. I fully agree with you that you should have had a minibar in your room. Please accept my appologizes, that we did not succeed to repair and return it during your stay. Now we have minibars in all rooms. We have only central safe at the reception desk.
I am glad that you like Budapest and you also have nice memories with our receptionist. I would be also glad to welcome you in Gold Hotel Buda sometimes in the future and compensate you with better and faster service, as all our guests deserve it.
Best Wishes,
Mariann Arany-Toth
Gold Hotel Buda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2011

Within walking distance to all the sights and locations we wished to visit, this hotel was worth its price tag.Fantastic concierge service which really helps with bookings of theater, restaurant, special exhibitions or just insights into Budapest scene or directions.i would definitley go back to this hotel - it is a fantastic home base.

Room Tip: Rooms on the south side are quieter
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  • Stayed: October 2011, traveled with friends
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7  Thank Arriony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2011

True to their word, the hotel staff had a taxi waiting for us at the airport. We arrived exhausted from our trip, but the staff was warm, welcoming, and gladly upgraded our room for us. The friendly desk staff helped us with each request, and took the initiative to fill us in on the best ways to get around the city, even arranging for a rental car. The room was cleaned with care every day, and stocked with new towels and bar items. In spite of Budapest's busy streets, our garden facing 3rd floor room was quiet, with a minimum of sound heard from other hotel occupants. The included buffet breakfast was such a nice treat - every morning we were greeted with delicious, fresh pastries, eggs, cheeses, breads, coffee and other delectable treats. Dinner at the restaurant was also delicious, however due to our later autumn stay in October, we encountered the seasonal closure of the restaurant which was only slightly inconvenient for us, and the staff was happy to bring us hot water for tea/coffee upon our request. We often chose to walk in lieu of public transportation over the Duna River to the Pest side, and easily walked to other restaurants, bridges, the castle and other sites of interest, including a gorgeous walk up Gellert Hill to see the Freedom Statue with extraordinary views of the city!

Room Tip: Garden side is the way to go to cut down on the street noise. For more space and a small kitchen, re...
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  • Stayed: October 2011, traveled with family
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8  Thank NagyFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2011

I found this comfortable hotel on the internet. This was my first visit to Budapest, and frankly, I did not expect Budapest is such a beautiful city!
Receptionist explained everything we needed to know about the hotel and the city. The hotel is close to the Buda Castle, the Citadella and a bus stop (that takes you everywhere).
The other reviews are right, I had a great time in Budapest, specially because of the nicest receptionist, Tunde. Thank You Tunde and see you next time in Gold Hotel Buda.

  • Stayed: September 2011, traveled solo
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9  Thank Jon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gold Hotel Wine & Dine

Address: Hegyalja ut 14, Budapest 1016, Hungary
Location: Hungary > Central Hungary > Budapest > Gellert Hill , Várkerület
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#69 Business Hotel in Budapest
#83 Luxury Hotel in Budapest
#94 Romantic Hotel in Budapest
Price Range: $53 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gold Hotel Wine & Dine 4*
Number of rooms: 30
Official Description (provided by the hotel):
Gold Hotel Wine & Dine is an attractive, new hotel with caring staff in central Budapest. We offer premium hotel rooms, 2-bedroom apartments, restaurant, terrace, meeting room, parking, garden & free WiFi. Make your stay more pleasant with half board & wine tasting. How much are you conscious? Our restaurant serves healthy foods, our eco hotel rooms are environment friendly. ... more   less 
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Also Known As:
Gold Hotel Budapest

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