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Reviews (415)
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All reviewskeleti stationmini bar pricesheroes' squaretrolley bussimple hotelbasic amenitiesclose to public transportationminute walksingle roomquiet hotelfresh towelsstay there againbreakfast was deliciousvery nice stayrooms are bigclean roomsair conditioning
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Reviewed February 8, 2015

First time I have been prompted to want to review a hotel, really impressed by the staff and location, great value and such helpful service, we even got a free walking tour of Budapest included in our room rate! Fab, we will return, thank you from James and friends.

  • Stayed: January 2015, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank doctorjames658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCityHotelManager, Vezető at Star City Hotel, responded to this reviewResponded February 15, 2015

Dear 'Doctorjames658',

Thank you so much for taking time to write this lovely review!

I was so happy to read that you liked the good service, the good location and the kidness of the staff as well.

Thank you so much for your kind feedback and to provide the 'excellent' evaluation.

We look forward to welcoming you back to Star City Hotel*** soon.


With my best regards,

Csilla Mormer
Sales Manager
Star City Hotel***

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2015

We thoroughly enjoyed our stay at the Star City Hotel. The room was just above a basic level, but clean and comfortable. We like the situation of the hotel, in the fact that it was a little off the beaten track, as this gave us the opportunity to enjoy the culture of the city and its residents. There was a good mix of local bar/cafes and shops, with the usual 'International' top names around too.

The staff were friendly without being familiar and made us very welcome. There knowledge of the area and amenities was also good. We enjoyed the walking tour with Nicky enormously. Vicky was an excellent tour guide and shared her countries history with us, much of which we didn't know. Her knowledge of the local area was top-notch and she made our walk very enjoyable.

All in all we were impressed with the people of Budapest. We would go as far as saying the city is one of the most friendliest we have been to.

Room Tip: We had a room at the front, which meant that the hustle and bustle started quite early. However, this didn't effect either of us negatively, it added to the experience.
  • Stayed: February 2015, traveled as a couple
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
2  Thank Louise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCityHotelManager, Vezető at Star City Hotel, responded to this reviewResponded February 15, 2015

Dear Louise T.,

Thank you so much for choosing our hotel and taking time to post your lovely feedback of your stay with us.

My colleagues from the Front Desk/Reception will be happy to hear that they could contribute to have great memories of your stay in Budapest.

Your lovely feedback and recommendation are highly valued and appreciated. It was our pleasure to serve you.

We are looking forward to welcome you back hopefully in the near future.

Warm regards,

Csilla Mormer
Sales Manager
Star City Hotel***

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2015

I don't really understand what all the complaints are about because I has a great stay! At the end of the day, its a 3 star hotel, and it was just what we wanted. Everything was very clean and the staff were extremely helpful, letting us know anything we needed to know and always quick to help. The room came with a tv, wardrobe, ensuite with towels and soap etc and even a minibar! The reception is staffed 24 hours a day which is great and the beds were comfy. We came in January so the hotel was very quiet and we were not disturbed at all even if our room was street facing and on the 1st floor. Breakfast was sufficient with breads, cheeses, meats, tea, coffee, fruit juice, cereals, pastries, yoghurts, what more do you want! The location was great too as it wasn't dead in central so not loud and busy, but not really far out either, just a quick metro ride away and if you get to know the area you could even walk to the centre (about 15/20 mins). I would certainly stay here again!

  • Stayed: January 2015, traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank Charris111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCityHotelManager, Vezető at Star City Hotel, responded to this reviewResponded February 15, 2015

Dear 'Charris111',

Thank you very much for taking your time to write a review about Star City Hotel***

We are very happy to hear that you had a nice stay in Star City Hotel*** and you were extremly satisfied with our staff, the breakfast and the location as well. I am going to forward this positive feedback to my colleagues.

We truly hope that we will have a chance to welcome you back to Star City Hotel*** soon.


With our warmest regards,


Csilla Mormer
Sales Manager
Star City Hotel***

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2015 via mobile

Generally the hotel is lovely, clean, smells nice, has a lovely lobby and a lot of informative information everywhere

However, the room was boiling hot. We were forced to keep our window open at night (even in January, which caused a lot of noise?) because the heating was on so high. Our radiators were turned off when we requested however pipes running through the room were boiling, which caused a bit of uncomfortability. So I think the hotel need to monitor how high they set there heating..

The breakfast buffet was good and choice of warm and cold drinks were great.

The hotel staff were very polite, very helpful and welcoming.

The location is ideal, 5 mins walk from Keleti station and 10 mins walk from city park and heroes square.

Considering how much we paid for the hotel I would say it was a 10/10. very good value for money!

Stayed: January 2015, traveled as a couple
Thank mandeep s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCityHotelManager, Vezető at Star City Hotel, responded to this reviewResponded February 1, 2015

Dear ’Mandeep s’,

Thank you very much for taking time to share your wonderful review about Star City Hotel. I am very happy that you found our colleagues friendly you were satisfied with our services, breakfast, location and cleanness.

I hope we will be able to welcome you back to our hotel!

With my best regards,

Csilla Mormer
Sales Manager
Star City Hotel***

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2015

Went there with my girlfriend for four nights.

The rooms were spartanious in furnishing and the lighting was not cozy.
The room was cold and was not thoroughly Clean. The room was rundown in general (see pictures) and had noticeable stains and smirch.

However the price was right and the service was more than great. The receptionists were extremely helpful, nice and thorough.

Breakfast was descent and internet receptions was solid.

  • Stayed: December 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jakob Ö
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarCityHotelManager, Vezető at Star City Hotel, responded to this reviewResponded January 19, 2015

Dear ’Jakob Ö’,

Thank you for your review of your recent stay at Star City Hotel.

Your opinion is important for us, and we'll consider the possiblities to develop our facility and services based on our Guests' reviews.

I apologize for the inconveniences concerning the WiFi, unfortunately we had some technical problems, which needed to be repaired.

It is wonderful to know that you were satisfied with the staff to be helpful and friendly. I am going to forward this positiv feedback to my colleague.

We are looking forward to welcoming you in our hotel in the future!

With my best regards,

Csilla Mormer
Sales Manager
Star City Hotel***

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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