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“Service with a smile !”

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Mamaison Residence Izabella Budapest
Ranked #65 of 334 Hotels in Budapest
Certificate of Excellence
Reviewed August 7, 2010

We stayed here for 5 nights 29th July -3rd August 2010 . We wanted to be central but in a quiet area . This was perfect just off Anrassy Avenue . A 5 - 10 minute stroll to a great selection of restaurants , and just over the road from a metro station for exploring further afield . The public transport is a dream quick and efficient whether using tram , train , metro or bus . As we were staying in a city we decided it would be good to have a suite so we had room to relax after a hard day sightseeing . The Izabella is a all suite Hotel . Our suite No.37 was overlooking the inner garden . We were amazed by the size when we walked in as it was only a "classic" . It had a fully equipped kitchen so if you wanted to cater for yourselves there was no problem . Everything was spotless . The lounge/ dining area had air conditioning and was light and airy . The bedroom had good storage and a comfy king size bed . All the staff we met at this hotel were polite , friendly and very helpful , just the sort of people that should be working in a city hotel .The hotel has a policy that only has maid service in the rooms once a week ( so you make your own bed ) but if you want fresh towels or bathroom products you only have to ask for them . We had fresh towels everyday with no problem . The only thing we thought could be improved was the breakfast which to be fair was good but there could be a better selection , we weren't organised enough to get our own but there is a small supermarket over the road and a fantastic patisserie where we indulged ! We enjoyed our stay very much and thought Budapest and it's people were very friendly .

  • Stayed: August 2010, traveled as a couple
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1  Thank Angela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceIzabella, General Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded August 16, 2010

Dear Valued Guest "AngelaWorcestershire",

Thank you very much for taking your time to place your kind comment on Tripadvisor.com regarding your stay with us in Mamaison Residence Izabella Budapest. I am glad to see you you enjoyed your stay with us. It is nice that you agree with us regarding the perfect location of Mamaison Residence Izabella Budapest. As you mentioned our All Suite hotel provides spacious suites in the heart of Budapest. Although being in the city center, Mamaison Residence Izabella Budapest provides relaxing athmosphere with a nice ladscaped courtyard garden, and it is our pleasure to see you could take advantage of our suites after a hard day sightseeing. I am delighted to see that the service our staff provided you met your expectation, we do our best efforts to provide you a nice athmosphere in Mamaison Residence Izabella. Regarding your feedback on our breakfast I would appreciate your suggestions for improvement in order to make your next possible stay with us more comfortable.

I hope we can welcome you back in Mamaison Residence Izabella in the future, please feel free to contact us should your plans bring you to Budapest again.

With kind regards,

Kinga ENGELBRECHT - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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353 - 359 of 642 reviews

Reviewed August 2, 2010

We have just returned from Budapest as the final part of a river cruise. The staff at this hotel were exceptional. They helped us with everything from Metro Passes to tour tickets. The space was wonderful, big rooms, exceptionally clean with all that you need to stay a while, coffee maker, dishes, ref. etc. We totally enjoyed our stay there. The Internet was freely available and worked well, the breakfast at 5E was a bargain in Budapest. Using the Metro that was about 1 minute away you could be anywhere in minutes. There is a wonderful little coffee shop right across the street that we did not find until the next to last day, wonderful sweets and great place for a snack. Do not miss this wonderful little hotel, it is perfect!

  • Stayed: July 2010, traveled as a couple
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2  Thank PBL828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2010

Our room was one of the Ambassador suites (2 bedrooms) with full kitchen and washing machine, which came in handy since it was mid-90's outside. Beds were comfy. Some minor road noise during early morning as folks drove to work. Free wifi worked fine. Security excellent, hotel front entrance locked 24 hours a day, you enter with key. Room price was reasonable. Metro station is 3 minute walk. A short ride to another station near Danube where you may connect with the other 2 metro lines and numerous trams. Good selection of restaurants within 10 minutes (metro and walk) of hotel. Front desk staff stopped what they were doing, smiled, and asked how things were going every time we walked out of the elevator. Since room service is once a week (basically), we called for more towels and front desk person brought them to our door in less than 15 minutes. Check-in / out was quick and hassle-free. Wish this hotel and it's attitude towards service could be duplicated here, we'd never stay anywhere else.

  • Stayed: July 2010, traveled as a couple
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1  Thank RonSandilands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceIzabella, General Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded August 1, 2010

Dear Valued Guest "RonSandilands",

Thank you very much for taking your time posting your kind feedback on Tripadvisor.com regarding your stay in Mamaison Residence Izabella Budapest. It is my pleasure to see that the equipment of our Ambassador suite was at your satisfaction and the use of the could ease your days. It is especially great to see that you found our beds comfortable, as your comfort comes first for us. I am happy to see you found the location of Mamaison Residence Izabella Budapest ideal, it is really in close proximity to all sights in Budapest.
Our biggest pleasure is to see our staff could do our best to exceed your expectations.
We would be more than happy to welcome you back anytime, should your plans bring you to Budapest again.

With kind regards,
Kinga ENGELBRECHT - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2010

My husband and our 2 children (12 and 9) stayed here for four nights and had a wonderful stay in Budapest. The location of the hotel was fine, we walked everywhere rather than using the metro, and were by the river in about half an hour. The staff are excellent and made our stay, they even left a box of chocolates for me for my birthday. They arranged a taxi from and back to the airport which saved us a lot of mither, they couldn't do enough for us. The appartment was very spacious and comfortable, the children loved it...it made my birthday! we would definately recommend to anyone for a memorable stay in a fantastic city, lots to see and do. An evening river cruise is a definate 'must', to see all the sights lit up is wonderful. Margaret Island was a bit of a disappointment, it could be made beautiful, but looks a bit run down the area we saw. Fantastic restaurants by the river, favourite meal was in Liszts square, just beyond the octagon, lots of choice. Sezchni baths is a must aswell, what a relaxing place, beautiful. Fantastic stay. Thanks to all the staff for their helpful advice at all times. Kind regards
Mr & Mrs Martin

  • Stayed: July 2010, traveled with family
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Thank HelenMartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceIzabella, General Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded August 2, 2010

Dear Valued Guest "HelenMartin",

Thank you very much for posting your kind feedback on Tripadvisor.com regarding your stay in Mamaison Residence Izabella Budapest. It is my great pleasure to see that our staff could go out there way to make your stay with us as comfortable as possible. I am also glad to see that our suite could provide you enough space to enjoy your stay in Mamaison Residence Izabella Budapest. I am happy to see that you found the location of Mamaison Residence Izabella convenient to discover to jewels of Budapest and it is nice to see that you liked most of them.
Please feel free to contact us should your plans bring you to Budapest again.

With kind regards,
Kinga ENGELBRECHT - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2010

We spent one night at Mamaison Residence Izabella in July 2010 and I am really glad that we did. Behind the elegant facade the hotel opens up to a number of beautiful individual suites all fully equiped and with free wi-fi.

Check-in was completely painless and the staff had already pre-registered us and simply showed us to our suite. Check-out was just as simple and the staff even organised a transfer to the airport. The location is fantastic and you are within walking distance of Heroes Square, City Park and Octagon and has very good transport links.

  • Stayed: July 2010, traveled as a couple
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Thank Fiddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceIzabella, General Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded August 2, 2010

Dear Valued Guest "Fiddie",

Thank you very much for taking your time to share your experience on Tripadvisor.com regarding your stay in Mamaison Residence Izabella Budapest.
I am happy to see that our efforts to guarantee you a comfortable and smooth stay with us exceeded your expectations. It is also nice to see that the central location of Mamaison Residence Izabella could ease the transport matters.

We would be happy to welcome you back anytime should your plans bring you to Budapest again.

With kind regards,
Kinga ENGELBRECHT - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2010

Stayed for one night in July 2010. Close to Octagon so all public tranport is close by. Staff were helpful and courteous. Room was clean with a smal kitchen so if you wanted to do a bit of cooking it was possible. Breakfast was go with a selection of fruits, yoghurts meats, cheese and hot food. Breakfast can be taken in the small garden which is very pleasant. In a Quiet streetoff a main road so ne trafic noise. A very nice hotel . mall enough for personal care and big enough to offer all you need.

Stayed: July 2010, traveled on business
1  Thank scookeuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceIzabella, General Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded August 2, 2010

Dear Valued Guest "scookeuk",

Thank you very much for posting your kind feedback on Tripadvisor.com regarding your stay in Mamaison Residence Izabella Budapest. I am glad to see that our staff and the location of the hotel exceeded your expectations. I am also delighted to see that you could take advantage of our fully equipped kitchen in your suite. It is also nice to see that you appreciated our landscaped garden which is at our guests' disposal anytime.
It is our pleasure to see you were satisfied with the personal service our staff provided.
We would be more than happy to welcome you back anytime should your plans bring you to Budapest again.

With kind regards,
Kinga ENGELBRECHT - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2010

This serviced apartment was booked on the recommendations of Tripadvisor reviews and lived up to them. The entrance is in a road just off Andrassy Ut about halfway up from the city on the Pest side. It doesn't really advertise itself from the outside but the automatic door opens into a tranquil well appointed lounge and reception area. The three sides of the residence overlook a courtyard and waterfall. It is very peaceful.

We were on the first floor with a balcony. The rooms are simple but modern and extremely clean. The bathroom was located off the one double bedroom but the toilet was separate off the lounge which was a little strange. The kitchen was fairly well appointed and ideal for breakfasts or light snacks.

The staff were exceptional in their friendliness and ability to help. We had a problem with the toaster and a new one was purchased but because it took over a day a bottle of wine arrived with it! Additional requested pillows arrived immediately.

The apartments are about a 25 minute walk from the Danube down the broad Andrassy Ut and an equal distance from Heroes Square. The buildings are very imposing and considerable efforts are being made in restorations. On the corner is Lukacs Coffee House - good coffee and superb cakes and deserts. Further down is the 'House of Terror' a grim but very compelling reminder of Hungarys recent past and well worth a visit.

  • Stayed: June 2010, traveled as a couple
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Thank ChiefyLancasterUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceIzabella, General Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded August 2, 2010

Dear Valued Guest "ChiefyLancasterUK",

Thank you very much for your kind feedback posted on Tripadvisor.com regarding your stay in Mamaison Residence Izabella Budapest. I am glad to see that you enjoyed your stay with us. I would kindly like to inform you that according to guest feedbacks we are working on better advertisment outside the hotel. As the hotel building is a heritage site it is quite hard to get permission for banners but I would kindly like to inform you that we are doing the final steps to make it available. I am glad to see that our landscaped courtyard could provide a place to relax. I am also happy to see that the cleanliness of Mamaison Residence Izabella Budapest exceeded your expectations, our staff does its best in order to live up guest expectations.
It would be our pleasure to welcome you back anytime should your plans bring you to Budapest again.

With kind regards,
Kinga ENGELBRECHT - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mamaison Residence Izabella Budapest

Address: Izabella utca 61 | 1064 Budapest, Budapest 1064, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > Terézváros
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#22 Business Hotel in Budapest
#24 Romantic Hotel in Budapest
#24 Family Hotel in Budapest
#47 Luxury Hotel in Budapest
Price Range: $91 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mamaison Residence Izabella Budapest 4*
Number of rooms: 38
Official Description (provided by the hotel):
The upscale Mamaison Residence Izabella is literally steps away from Andrássy Avenue, a classified UNESCO World Heritage Site. Contemporary and unique, the hotel is both charming and convenient, and the prefect choice . Recently renovated, Mamaison Residence Izabella is in close proximity to the Budapest Business Centre, West End business district and Governmental area, and therefore know as the perfect business hotel in Budapest. It offers 38 fully-equipped suites with a welcoming atmosphere and refined design in the heart of Budapest, where also families feel at home, for short and long stays. For concerts, performances and other events in Budapest we recommend our partner GoToHungary. Mamaison Residence Izabella boasts 38 fully equipped suites (45-97sqm), Full-sized kitchens, Suites with one, two or three bedrooms, Fitness centre with sauna and infrasauna, Complimentary WIFI, business centre and facilities, Charming inside courtyard, Underground garage parking, Children's corner, ... more   less 
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Also Known As:
Mamaison Residence Izabella Budapest Hotel Budapest
Mamaison Residence Izabella Hotel Budapest

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