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“Very good Novotel standard, but....”

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Novotel Budapest Centrum
Ranked #77 of 336 Hotels in Budapest
Certificate of Excellence
Reviewed August 26, 2013

Staff very friendly. Good location of the hotel. Near trams, buses, subway. A lot of groups, so sometimes it is hard to get free table in the restaurant in the morning. And staff despite working hard have problems to clean tables.

One big minus is thst rooms from the road side are very noisy. There are few hospitals around and ambulances are driving all night long. Unfortunatelly hotel has poor windows, so you can hear street noise all the time.
But overall very good hotel for a stay in Budapest

Room Tip: Rooms form the main street side are very noisy. Poor windows!
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  • Stayed: August 2013, traveled with family
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Thank AndrzejPi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded September 2, 2013

Dear Andrzej Pi,

First of all thank you for posting your thoughts on here, we very value your feedback.
It is our pleasure that the location of the hotel met your expectations and you could easily reach the sights of Budapest.
I am sorry to hear that you had a problem with the noise which came from the main road; please accept our sincerest apologies.
Concerning the noise please on your next reservation let us know that you prefer one of our most quiet rooms and we will be happy to assign you a room facing the courtyard – upon availability.
We very much appreciate your comments and it is our honest hope that we can welcome you among our guests in the near future again.

Kind regards,

The team of the hotel

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773 - 779 of 1,888 reviews

Reviewed August 26, 2013

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank AndrzejWrobel
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded September 2, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 26, 2013

We stayed here for three nights in May. The hotel is a 15 to 20 minute walk from Keleti Station. One can also use the Metro (Underground) line M2 to Blaha Lujza which is about 100 metres from the hotel. A warning though if you have heavy bags, I don't think there is an escalator at Blaha Lujza.

Hotel Reception gave us a warm welcome. Our room, which was very clean, had an area of about 28 square metres and looked out onto a small courtyard. Bathroom was also a good size. Room has a mini fridge and coffee/ tea making facility. The air conditioning was not very cold but at least it did work. I recommend this hotel.

There are cafes and a supermarket a few minutes walk from the hotel. There is quite a good restaurant called Rakoczi Grillhaus (turn right leaving hotel) along Rakoczi Street towards Keleti Station. For the supermarket, turn left out of hotel and go along Rakoczi Street. The supermarket is on the right hand side of Rakoczi as you approach Blaha Lujza Square.

  • Stayed: May 2013, traveled as a couple
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Thank StanleyAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded September 2, 2013

Dear StanleyAuckland,

Thank you very much for posting a review on TripAdvisor regarding your stay at the Novotel Budapest Centrum. We are glad if you enjoyed your stay with us and spent memorable days in Budapest.
Thank you for emphasizing our great location and your detailed introduction of the surrondings of our hotel.
Your very kind comments and will be forwarded to the Team – the best reward for us when a guest leaves the hotel satisfied.
It is a pleasure to know that you would recommend our hotel and we are looking forward to hosting you again in the near future.

Best wishes and have a nice week,

The team of the hotel

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Reviewed August 23, 2013

We stayed here for 2 days and overall, I can't think of anything I disliked about the hotel. The location is central and easily accessible - would not be more than 15 minutes walk from the key tourist spots. The check-in process was quick and hassle free. Wifi was free and access details provided during check-in itself. Our double bed room was large and spacious, with a separate bed for the kid. The bathroom and WC were kept in separate areas, with ample toiletries. The staff was friendly and helpful - we were tired and wanted to hire a cab for attending a concert nearby. We requested the hotel for arranging a cab for us and this was done promptly - we again called them for a pick up from the restaurant and within 10 minutes, our cab arrived. Breakfast was sumptuous and provided a lot of choice. Overall, a very pleasant experience and hope to back soon!

  • Stayed: August 2013, traveled with family
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1  Thank wayfarer-dc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded September 2, 2013

Dear wayfarer-dc,

We very much appreciate your detailed and accurate review. Thank you for your kind compliments about the staff. We have forwarded them to the colleagues, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Furthermore, thank you for highlighting the buffet breakfast of ours. If you did not try the experience of the lunch or dinner in our restaurant, Café Palace – next time do not miss it.
It is great to read that you enjoyed your stay with us and it is our hope that we will have the pleasure to welcome you in our again!

Kind regards,
The Team of the hotel

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Reviewed August 16, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Easytobook.com
Thank David P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded August 19, 2013

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Reviewed August 14, 2013

Good value for money i am sure i will come again ,the room was very clean ,the stuff was very helpfull and nice,you can go by foot to all intrested pleaces in the city,the room was clean every day,thank you


  • Stayed: July 2013, traveled as a couple
    • Value
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Review collected in partnership with Easytobook.com
Thank Mati F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded August 16, 2013

Dear Mati F,

We would like to take the opportunity to thank you for your nice review on TripAdvisor regarding your stay at Novotel Budapest Centrum.

Thank you very much for highlighting the central location of the hotel – hopefully you could easily reach many sights of the city and you had a memorable stay in Budapest.
Furthermore, it is a pleasure to know that you were satisfied with the staff and room was up to your expectations.

We are looking forward to welcoming you in our hotel again; check our website for the next offers!

Kind regards,

The Team of the Hotel

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Reviewed August 10, 2013

positive:
location is excellent - easy excess to the underground, 15 min walk to Danube
building is superbly renovated, always sparkling clean
breakfast is all eye heart desires
staff is smiling and helpful
parking in a different building, linked with a corridor to the hotel
concierge service very good
next time with kids, I will definitely stay here, as kids are for free stay!
negative:
nothing!

Room Tip: ask for a room NOT overlooking to the street, if traffic disturbs you
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  • Stayed: April 2013, traveled on business
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1  Thank ramona74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded August 16, 2013

Dear ramona74,

Thank you for posting your thoughts on here, we really value your feedback!
Happy to hear that you enjoyed our hotel and thank you very much for mentioning our Art Nouveau styled building.
Your compliments have been forwarded to the staff. We are very proud of our customer-oriented team and it is a pleasure to read that you were also satisifed with the quality of the service.

We are glad that next time you would choose us again, and it is our hope that we will have the pleasure of welcoming you in the near future!

Best Regards,

The team of the hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Budapest Centrum

Address: Rakoczi ut 43-45, Budapest 1088, Hungary
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#39 Family Hotel in Budapest
#50 Business Hotel in Budapest
#53 Luxury Hotel in Budapest
#61 Romantic Hotel in Budapest
Price Range: $69 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Budapest Centrum 4*
Number of rooms: 227
Official Description (provided by the hotel):
The Novotel Budapest Centrum is a 4 star hotel close to the business centres and major cultural attractions of Budapest. Business travellers will find WiFi internet and seven meeting rooms at their disposal. A beautiful place to stay on holiday in Budapest, the Novotel features a restaurant, bar, gym, jacuzzi and sauna, all in a charming, heritage protected building with modern additions. ... more   less 
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Also Known As:
Novotel Budapest Centrum Hotel Budapest
Accor Budapest Centrum
Budapest Novotel

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