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“Historic building, near city attractions” 4 of 5 bubbles
Review of Novotel Budapest Centrum

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Novotel Budapest Centrum
Ranked #79 of 342 Hotels in Budapest
Certificate of Excellence
New York
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Historic building, near city attractions”
4 of 5 bubbles Reviewed December 13, 2012 via mobile

Novotel has around touristic sites, one block away a metro station, an 15 minutes walking to Danube river. Rooms are overall, coffe maker, minibar and comfortable bed. The restaurant looks like a ballroom of old ages that transports you to historic places.

Good choice in Budapest

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NYCTraveler28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, December 20, 2012
Dear NYCTraveler28,

Thank you very much for taking the time to post such a nice review on TripAdvisor. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Happy to read that you were satisfied with the services – and you liked the design of the hotel as well.

We very much appreciate your nice review and it would be a pleasure to know that you will return to the hotel soon!

Yours sincerely,

Team of the Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,617 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
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  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Mid Calder, Scotland
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed December 1, 2012

Splendid turn of century style, multi-level restaurant area and spacious lobby. Staff very friendly and efficient. Floor area of bedroom felt small by Novotel standards, though everything else was as expected from Novotel. A good location - 20 minute walk to centre and river. Many really good restaurants within a similar radius.. Overall, a good value and "safe" choice of hotel.

Room Tip: Busy road outside so maybe front facing rooms would be noisy.
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  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rasmie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, December 20, 2012
Dear Rasmie,

We would like to take the opportunity to thank you for your very kind comments regarding your stay at the Novotel Budapest Centrum. We are glad that you enjoyed your stay with us and your positive feedback has been already forwarded to the Hotel Team.

Happy to read that you liked the unique interior design of our restaurant; where the tradition meets the modernity in services. Thank you very much for highlighting the good location of ours; it is a pleasure to know that you could easily reach the city center. Since you have traveled on business, it is our hope that you found our business corner and the Wi-Fi connection as well appropriate.
If you found your room too noisy than upon your next reservation please let us know in advance – we will be happy to assign you a room facing the courtyard – upon availability.
We very much appreciate your review and we are looking forward to seeing you in our hotel again!

Best regards,

Team of the Novotel Budapest Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed November 29, 2012

A very impressive breakfast room/restaurant - not what one normally gets from a Novotel! The original features from the previous Palace Hotel make this hotel quite different from the normal chain. The staff were very helpful and efficient. Great location - walking distance to the centre, once you have worked out where you are. 5 minutes from the famous New York Cafe and the Bock Brasserie. If you feel confident to use public transport, the bus and metro connections take you straight into the centre from outside the hotel. If you walk as far as I did in 4 days, I suggest a foot massage in the hotel spa! On the negative side, the hotel lobby and bar were incredibly hot - the heating system needs some adjustment! Good value for money hotel.

Room Tip: The Executive rooms have good deals - like late checkout, free minibar, discount on the food and dri...
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  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PetraGJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, December 19, 2012
Dear PetraGJ,

We are delighted that your stay was enjoyable at the Novotel Budapest Centrum. Thank you very much for emphasizing the unique design of the hotel. It was built in Art Nouveau style and it still has the signs of it – like the interior design of our restaurant, Café Palace.

Happy to read that you could take advantage of the god location of the hotel – it is very easy to reach the sights of the city and the main stations (train and bus stations, airport, etc.) as well.
Thank you very much for your ideas about the heating system – we are happy to inform you that it has been controlled and adjusted last week. We are grateful for the highlighting of our Executive rooms – if you book one of these rooms you are also have access to the executive lounge which entitles you free snack, coffee, tea and soft drink consumption from 06.30 am till 11.00 pm.

Thank you very much for your comments and we are looking forward to seeing you at the Novotel Budapest Centrum again!

Best regards,

Team of the Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nuremberg, Germany
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed November 26, 2012

The common areas are wonderful, the hotel features a turn of the century style restaurant, a separate bar, and an ample lobby. The rooms, on the other hand, are regular Novotel fare and look like they came straight out of s Swedish low-budget furniture store. You know what to expect, but they could have really shown some respect for the building...
The toilet and bathroom are separate rooms, which is nice when traveling as a couple. The TV set is the tiniest I have seen in a hotel in a long time. The doors to the rooms slam shut and are audible all the way down the hall. Rooms towards the main road out front mean that you will hear traffic with the windows closed.
The rooms are spotlessly clean. Staff are attentive.
The breakfast buffet is VERY good. The selection and the quality are outstanding.
Free WiFi throughout the hotel is great, and the WiFi connection is actually quite fast.
I would recommend this property both for business and for leisure, with the slight drawback that you will have to walk approximately ten minutes to reach the closest noteworthy sights on the Pest side of the city.

  • Stayed November 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ruebi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, December 19, 2012
Dear Ruebi,

We are all pleased at the Novotel Budapest Centrum that you provided us with your feedback regarding your stay here.

It is always a pleasure to know when our efforts are appreciated and remembered – therefore your very kind comments about the cleanliness and the service have been already forwarded to the hotel staff.
Thank you very much for highlighting the Wi-Fi connection and the good location of the hotel as well. It is our hope that you could easily reach many sights of the city. We are glad that you liked our buffet breakfast – you can choose from many healthy options, and try many type of the breakfast – even the Hungarian dishes.

Concerning the rooms I would like to inform you that they are determined by the international standards of the Novotel brand – therefore we are very sorry if you did not like the style of it. Hopefully you found it practical and comfortable.

We are grateful that you would recommend us to the other travellers and it is our honest hope that we can welcome you in the hotel in the near future again!

Yours sincerely,

Team of the Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed November 20, 2012

To be honest, I dont like Budapest city very much - it is very nice, but you have to look up, not down - at dirty streets and homelesses around. Therefore I did not expect much from this Novotel. I like Novotel and I was staying in various Novotels for many times, but I must say, this one is probably the best I have been to. Close to metro, really very clean, beautiful inside, room was spacious, free wifi, great and VERY clean fitness and sauna, plus helpful staff and great food. I was really amazed! We have stayed for 3 days with my girlfriend, purchasing package with breakfast (very large choice of meals) and we got tickets to spa for free (which cost 3400 HUF each). We have got a room not facing a street and it was very quiet. It is really hard to say any bad words as our experience was even comparable to the Sofitel, which is much more expensive (but truth is that Sofitel is on much nicer place). As I left the hotel at 4 AM, I had just little problem with check-out as the system did not work, but they handled it properly at the end. So the only "lower quality" thing here was my packed Early Bird breakfast, which looked quite cheap, but I did appreciate them anyway.

Room Tip: Try to get room on a higher floor, not facing a street. We had 403
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Slavomir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, November 21, 2012
Dear Slavomir M,

We are all pleased at Novotel Budapest Centrum that you took the time and care and post such a nice review on TripAdvisor regarding your stay in our hotel.

Thank you very much for your detailed and warm comments about the friendliness and professionalism of the staff. We are extremely vigilant to our guests’ satisfaction. Happy to know that you liked the great location of the hotel as well; it is very close to the city center, indeed. It is a special compliment for all of us that despite the fact that otherwise you do not really like Budapest, your stay was still nice. We are glad that we could make your days in Hungary memorable.

Furthermore, it is delightful to read that you found our hotel one of the best Novotels you have ever been. It would be a pleasure to know that you will be our guest in the near future again!

Kind regards,

Team of Novotel Budapest Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond BC Canada
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed November 16, 2012

We stayed here for 1 night prior to a 7 night river cruise with Uniworld. The location was good, on the Pest side, and we walked from the train station at Keleti as only 500m away and the cabbies wanted equivalent to US$25. Nice and clean. Our room was noisy from the street as it is on a bussy street. Our room was on a side road but fairly close to the main road at front, so it kept us awake as even on Oct. 20th 2012 it was too warm to have the window shut. The restaurant was good and the included breakfast had lots of choice and good service. The restaurant was in a grand beautiful historic room. It was only a Euro 10 cab ride from here to the dock on the river Danube.

Room Tip: Ask for a quiet side if they have one, should be at the back.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, November 21, 2012
Dear Chris W,

Thank you very much for your review regarding your stay at the Novotel Budapest Centrum. We are very sorry that you did have such a disappointing experience with the cabs in the city – hopefully otherwise you had a nice and memorable stay in Budapest.

Concerning the noise please on your next reservation let us know that you prefer one of our most quiet rooms and we will be happy to assign you a room facing the courtyard – upon availability.
Happy to read that you liked the unique interior design of our restaurant; where the tradition meets the modernity in services. It is also a pleasure to know that you found our buffet breakfast adequate and abundant.

We very much appreciate your feedback and are looking forward to seeing you in the hotel in the near future!

Yours Sincerely,

Team of Novotel Budapest Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Budapest Centrum

Property: Novotel Budapest Centrum
Address: Rakoczi ut 43-45, Budapest 1088, Hungary
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#50 Business Hotel in Budapest
#53 Family Hotel in Budapest
#56 Luxury Hotel in Budapest
#61 Romantic Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Budapest Centrum 4*
Number of rooms: 227
Official Description (provided by the hotel):
The Novotel Budapest Centrum is a 4 star hotel close to the business centres and major cultural attractions of Budapest. Business travellers will find WiFi internet and seven meeting rooms at their disposal. A beautiful place to stay on holiday in Budapest, the Novotel features a restaurant, bar, gym, jacuzzi and sauna, all in a charming, heritage protected building with modern additions. ... more   less 
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Also Known As:
Novotel Budapest Centrum Hotel Budapest
Accor Budapest Centrum
Budapest Novotel

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