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“Good location”

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Novotel Budapest Centrum
Ranked #77 of 335 Hotels in Budapest
Certificate of Excellence
Reviewed August 29, 2012

Nice hotel but not a real 4 star. Bedroom furniture is Ikea-style but it is clean and comfortable and air conditioning works well without making much noise. Well located, near subway. Very good breakfast in a breathtaking dinning room.

  • Stayed: August 2012, traveled as a couple
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Thank travelling46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded August 31, 2012

Dear travelling46,

It is delightful to know that you enjoyed your time at Novotel Budapest Centrum. We do appreciate your positive comments regarding your stay in our hotel – they have been already forwarded to the team. The design of the rooms are determined by the international standards of the Novotel brand; it is a pleasure to read that you found it clean and comfortable.

Thank you very much for highlighting the great location of ours, we would be happy to know that you could easily reach everything in the city you wanted to see.

Furthermore, we are glad that you liked the interior design of our beautiful restaurant, Café Palace. It has a unique style – Art Nouveau – which is related with modernity in services.
Thank you again for your nice comments and it is our hope that we can welcome you in our hotel again!

Yours sincerely,
The Team of Novotel Budapest Centrum

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861 - 867 of 1,883 reviews

Reviewed August 26, 2012

Our stay started with a very warm welcome by the hotel associates they were very helpful and kind, gave us information on where we could visit in Budapest. We stayed for 3 nights, the cleanliness of the hotel is good except on our last night the housekeeper took our old towels but had forgotten to replace new ones. We also dined at the hotel restaurant, the service was outstanding and the food wasn't bad either :) overall, we would come back again to Novotel centrum if we visit here.

  • Stayed: August 2012, traveled as a couple
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Thank Cherie7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded August 28, 2012

Dear Cherie777,

We do appreciate the time and care you took to evaluate Novotel Budapest Centrum. Happy to read that you had a pleasant arrival and during your stay you were satisfied with the services we provided. We do apologize because of the situation with the towels on your last night – it would be a pleasure to know that the housekeeping has solved the problem on the spot.

Positive feedback is always the best reward for us – your very kind comments will be forwarded to all of the colleagues. Thank you very much for highlighting the central location of the hotel – hopefully you could easily reach many sights of the city and you had a memorable stay in Hungary.

Furthermore, it is nice to know that you enjoyed the lovely atmosphere of the hotel restaurant, Café Palace – it is our hope that you have tried the wide selection of the buffet breakfast as well.

We are looking forward to welcome you again!

Kind regards,

Team of the Hotel

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Reviewed August 14, 2012

  • Stayed: August 2012, traveled as a couple
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Thank bilcar31
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded August 23, 2012

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Reviewed August 12, 2012

Their breakfast is absolutely amazing. They have everything from fruit, eggs, sausages, to croissants, waffles and cereal.
The location was good. Very handy for getting to the train station, since it's only down the street. The metro is also very close.
I did not like the washroom, however. It was separated into two rooms. One for toilets, more for showers and sink. I think that there has to be a sink where the toilet it, so that you can wash your hands without touching doorknobs and the like. The shower also didn't have a curtain or door, just a glass pane which let the water get all over the floor.
The hotel does not have any great views, either.

  • Stayed: August 2012, traveled with family
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1  Thank Rana_Gencay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded August 22, 2012

Dear TeenVancouver,

We very much appreciate your positive feedback regarding your stay at Novotel Budapest Centrum.
It is our pleasure to read that you enjoyed our very popular buffet breakfast and tried the wide selection of it.

Thank you very much for highlighting the good location of the hotel – it would be great to know that you could easily reach not only the train station but with the metro all of the important points of the city. The Danube is close to us – hopefully you had a nice walk there and it was an amends because of the imperfection of the hotel view.

Furthermore, we are sorry if the room did not meet your expectations in all aspects – we would like to inform you that they are determined by the international standards of the Novotel brand. We would be all pleased to know that otherwise you were satisfied with our services and had a memorable stay in Budapest.

Yours sincerely,

Team of the Hotel

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Reviewed August 7, 2012

My job takes me regularly to Budapest so I stayed there for weeks, sometimes also over the weekend. After trying different hotels from the same cathegory, I chose this one and never changed it again. The hotel is located in one of the most popular areas of Budapest (Blaha Luiza ter), well connected to the trams and metro and very close to restaurants and the famous bar streets.

The breakfast variety is one of the best I tried. The staff is very friendly and helpful. The hotel looks great inside, since it's hosted in an old building with a great restaurant (playing piano every night) and a small bar where you can have dinner if you're not in the mood to go outside to look for a restaurant.

The gym is small but enough and it's included in a spa center where you can also go to sauna or have a massage.

Room Tip: If you choose an executive room you will have free access to Executive Lounge where you can have bru...
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  • Stayed: February 2012, traveled on business
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1  Thank Andreea-Urcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded August 11, 2012

Dear Andreea-Urcan,

We are all pleased at Novotel Budapest Centrum, that you enjoyed your stay with us and wrote such a positive review on TripAdvisor.
Thank you very much for your very nice comments which have been already forwarded to the Team. We are glad that you are one of our regular guests and were always satisfied with the services we offer. It is a pleasure to know that our efforts have been appreciated and remembered.

Happy to read that you have found our buffet breakfast one of the best – hopefully you tried the wide selection of it. Furthermore, it is also nice to know that you enjoyed the fitness area in the hotel and it has met your expectations.
We do appreciate that you highlighted the central location of the hotel and also the unique style of the building.
It is our hope that during your next business trip we will have the pleasure to welcome you in the hotel again!

Kind regards,

Team of Budapest Novotel Centrum

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Reviewed July 28, 2012

This hotel was extremely easy to find whether you are coming from the airport of from the train station. As a matter of fact, the main train station -keleti- is just a few minutes walk down the street. In the other direction, on the corner, you will find the metro and a supermarket. You can get the bus, and the hop-on /hop-off , on the street in front of the hotel or walk down to the main intersection and get the tram that takes you around the city. THe rooms were a decent size but slightly outdated. THe beds were okay as were the pillows. We got a decent nights rest. THe internet does not always work. We saw someone in the hallway trying to get reception. There is a hot water pot in the room, which I totally loved and could make a hot cup of tea or coffee. We were there during a heat wave and did not feel like we were suffocating in the room, so the temp was kept at a decent degree to sleep okay. THe staff at the front desk were not exactly friendly. I kept feeling I was bothering them when asking for directions to some place or even when checking out. That being said-THis is a decent hotel in a great location. I would recommend staying there.

  • Stayed: July 2012, traveled as a couple
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1  Thank OneJAMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded August 1, 2012

Dear OneJAMS,

Thank you very much for taking the time to evaluate our hotel – it was our pleasure to read that you enjoyed your stay here. We do appreciate that you would recommend us.

We are glad that you could take advantage of the central location of the hotel. Thank you very much for highlighting the options for the public transport in the nearby – it is our hope that you were able to see as much as possible from the sights of the city.

Besides that, we are very sorry that the behavior of the staff has not met your expectations in all aspects because we lay a great stress on offering extraordinary service for our guests. If you had any inconveniences during your stay than please accept our sincerest apologies. We would be happy to know that you still had a memorable stay in Budapest.

Thank you again for calling our attention for your experiences, we highly appreciate your help in making us aware of the improvements that we can make to our services. We are looking forward to see you at our hotel soon!

Best regards,

Team of Budapest Novotel Centrum

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Reviewed July 26, 2012

We stay with our 2 children. There is very good located near metro, tram and bus station in Blaha Luiza Ter. Not very close to Danube. A litle noise if you stay in room to the main street. The staff was very polite and helpful.

  • Stayed: July 2012, traveled with family
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3  Thank Bogdan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this reviewResponded July 27, 2012

Dear Guest,

We are delighted that you choosed Novotel Budapest Centrum – and you were satisfied with your decision.
Thank you very much for highlighting our central location. As you were travelled with your children, it is our hope that you enjoyed some family programs in the city – and the wellness opportunities in our hotel as well.
Positive feedback is always the greatest reward for us – thank you very much for your nice comments. It encourages us and makes us proud to have accommodated you.

We are looking forward to welcome you and your family in our hotel in the near future.

Yours sincerely,

Team of Novotel Budapest Centrum

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Budapest Centrum

Address: Rakoczi ut 43-45, Budapest 1088, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#50 Business Hotel in Budapest
#53 Family Hotel in Budapest
#53 Luxury Hotel in Budapest
#61 Romantic Hotel in Budapest
Price Range: $69 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Budapest Centrum 4*
Number of rooms: 227
Official Description (provided by the hotel):
The Novotel Budapest Centrum is a 4 star hotel close to the business centres and major cultural attractions of Budapest. Business travellers will find WiFi internet and seven meeting rooms at their disposal. A beautiful place to stay on holiday in Budapest, the Novotel features a restaurant, bar, gym, jacuzzi and sauna, all in a charming, heritage protected building with modern additions. ... more   less 
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Also Known As:
Novotel Budapest Centrum Hotel Budapest
Accor Budapest Centrum
Budapest Novotel

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