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“Great wee hotel in a great city”
5 of 5 bubbles Review of Hotel Charles

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Hotel Charles
Ranked #46 of 342 Hotels in Budapest
Certificate of Excellence
Ashby de la Zouch, United Kingdom
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great wee hotel in a great city”
Reviewed December 11, 2011

We knew we had booked this hotel because it was cheap. Having used the airport shuttle to reach it our initial impression to the least was somewhat disconcerting. However once we walked in the door our delight with this wee hotel just got better and better. The checkin was swift and sure. The reception was friendly and extremely helpful. Within minutes they had saved us the cost of using the Budapest Card by pointing out that as senior citizens we could travel FREE on all public transport.
Outside the hotel was a bus stop for Nos 8 and 112 which could be used to go across the river to the heart of Pest. 50 yards round the corner there was a bus stop, No 78 which linked up with the No 16 to go up to the Castle on top od Buda, or close to the Funicular or Lift again up to the Castle area. Using the official tourist map given to us by the hotel reception we soon found Metro service which took us to the Heroes square and the nearby Hot Bath's. The trams took us to the Parliament building. All in all this made our stay so pleasant. In addition as I was over 70 entrance to Museums was free (50% for over 65).
Every morning we savoured a super hot breakfast buffett. On our first evening we had a very nice dinner in the hotel at a very fair price. Thereafter we dined out as Budapest as a wealth of restaurants of which the Casablanca on Vaci,was tops. We ordered 2 steaks on hot stone to be told one would be sufficient! It was indeed. Our rooms were very spacious if somewhat hot (It was freezing outside most of our stay). The bed(ding) was most comfortable.The bathroom was very funtional but quite adequate. By the time we left with Airport Shuttle we were sorry to leave our home from home in Budapest.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bluey249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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556 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
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English first
Los Angeles, California
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed December 10, 2011

We booked a 5 night stay in Hotel Charles in October. We arrived in the evening with our backpacks and checked in to the hotel, which was smooth. The staff were pretty friendly.

We had heard good things about the Hotel, but unfortunately they were not so accurate in our opinion. The carpet was a thin layer of fabric over concrete, and was covered in stains in both the hall and our room. The furniture fabric was "cheap furniture velour", the kind of fabric that can send a shiver up your spine to run your fingers over it.

Our room also had a strange smell to it, of stale smoke and perhaps moth balls. The decor was really out of date, it needs quite a refurbishment.

Nevertheless, we only stayed the one night - paid the penalty rate (we had a discount for more than a 3 night stay) and changed hotels.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BennyVDV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balazs O, General Manager at Hotel Charles, responded to this review, December 14, 2011
Dear Guest!

I am really sorry that our Hotel didn’t meet your requirements. Probably you have booked one of our standard rooms which meets the standards of the 3star hotels without mentioning your desire for a non-smoker room. It is not clear for me that before giving up the reduced rate attainable in case of a longer stay (eg. 3 nights) did you try to update your reservation for our higher quality deluxe room (which meets the standards of a 4star hotel) for a few Euros more after realising that the originally booked room does not satisfy you. I am sure we could have offered you a choice right upon arrival if you have indicated your displeasure. If you have not mentioned your problems at the reception, it is really a pity, because I am sure, that it would have not cost you more than thus losing the price reduction and paying probably a bit more somewhere else.

Sincerelly:

Balazs Ovari
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 5, 2011

The room was big and spacious though it could do with a bit of remodelling as it looked like it was stuck in a time warp. The attached kitchen came in handy when we wanted to do a bit of cooking and cooking utensils were provided.

Staff was friendly and helpful. Bus stop just outside allows you to go into town easily. Parking is also provided which was important to us.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wetakeabreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novi Sad
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 4, 2011

We spent a few days in Budapest and stayed at Hotel Charles. A friend suggested this hotel, but we checked it via TripAdvisor, too. The reviews were mixed, so we had doubts about our reservation. However, at the end we did not regret taking this hotel. We never felt like somebody is expecting a tip, although the stuff was really helpful and friendly. Now, about the rooms. There were no room available which looked at the backyard, but with closed windows we could peacefully sleep in our room. Luckily it was September, so it was not to hot (there was not air-conditioner in the apartment). The bedroom was quite large, a fair bathroom and a smaller kitchen. The furniture was older, but kept clean. The bed was excellent (which is very important). The breakfast was plentiful and delicious, no complains here neither. Since we came to a conference we never really checked how near or far the downtown is, but the Buda fortress was in 10-15 minutes of walk. The neighborhood was peaceful, never met "strange" people... All-in-all, we would recommend the hotel to everyone who want to stay in Budapest for a couple of days within a limited budget. The stuff is friendly and helpful, the food is great, which I think compensates for the busy location and the 80's look of the hotel.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YoungCoupleformNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarajevo, Bosnia and Herzegovina
1 review
Reviewed November 30, 2011

The staff extremely helpful and nice. At the reception you can get all information and buy budapest card, transport tickets, the tours...
Hotel located just 3 bus stops from downtown, bus stop in front of the hotel
Rooms big, with kitchen part. Clean
Service & breakfast excellent.
More then great value for money
Only a small minus – very bad and slow Wi-Fi conection in the room - fourth floor (but in the room of our friends, connection was better - the sixth floor)
I would recommend this hotel and its excellent stuff to everyone.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nermin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 13, 2011

Very nice hotel, friendly stuff, clean, close to the center. Very good food.

Room Tip: superior room
See more room tips
  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nikitaparma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 20, 2011

I stayed here for 2 nights. everything was fine. pretty good breakfast, nice receptionist, low prices.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dragos14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Charles

Property: Hotel Charles
Address: Hegyalja ut 23, Budapest 1016, Hungary
Location: Hungary > Central Hungary > Budapest > District I / Buda , Várkerület
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Airport Transportation
Hotel Style:
#7 Best Value Hotel in Budapest
#43 Romantic Hotel in Budapest
#52 Family Hotel in Budapest
#66 Business Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Charles 3*
Number of rooms: 60
Official Description (provided by the hotel):
Hotel Charles is situated on Gellert hill, on the Buda side of the river, with excellent public transportation to the close city centre. The Citadel and the Royal Castle is within walking distance. All our Deluxe category studios are airconditioned, while some of our newly furnished Standard category studios are available with airconditioning as well for a surcharge. All of our studios are equipped with a kitchenette. Free WIFI access is available in the whole building. ... more   less 
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Also Known As:
Hotel Charles And Apartment
Hotel Charles Apartment
Charles Apartment Budapest

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