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Baross City Hotel
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Reviews (655)
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All reviewskeleti train stationfifth floorbudapest keletimain stationthin wallsbreakfast roomcentral courtyardnice hotelsalamiyour luggageclean roomsmetro linepublic transportthe room was niceconvenient locationexcellent locationshort stay
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Reviewed August 5, 2015 via mobile

I think my stay at Baross was quite poor I agree it did have a good location next to the train station but then on the other hand the rooms were very poor as the air conditioning in our room was being covered by a table which you were not aloud to move (or pay) breakfast was very bland but did include some healthy food!
The staff were friendly too
Overall my stay at Baross has been okay.

Stayed: August 2015, traveled with family
1  Thank happyholiday1254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2015

Fantastic location - just outside train station and kind and friendly staff at the front desk, but apart from that rooms were old and stuffy with v bad air conditioning, no wifi and beds were not very comfortable, breakfast was not very pleasent with limited selection of stodgy pasteries and cereals - not even a toaster. However the location was very useful for our stay as we were just arriving in budapest and the service of the staff was appreciated also we had a very beautiful view of budapest from our window which was great.

  • Stayed: July 2015, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank 524traveller123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2015

This hotel could not be better placed if you are using the Keleti Station and the metro is right outside. The street setting is unprepossessing but once through the street door the building is interesting, with the hotel at the top. General feel of the hotel is a little tired, it needs a makeover. Staff are correct but, in my experience, not particularly helpful. I asked for an early call but they couldn't manage to get it together.

  • Stayed: July 2015, traveled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank gobunti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baross_Manager, Ügyvezető igazgató at Baross City Hotel, responded to this reviewResponded July 30, 2015

We always value such candid comments which let us to improve our services. We are glad that you were pleased with the location.Your words about our reception staff have been brought to the attention of our Front Office Manager.
Thank you for placing your trust in our hotel, we hope that will have the pleasure to welcome you again.

Kind regards,
Róbert Nemes
General Director

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Reviewed July 24, 2015 via mobile

Pros: spacious rooms, good location
Cons: AC in the rooms don't cool off. The first room we were given would just blow warms air, we requested to be moved and the guy at the front desk said we would have to wait until the next day for maintance to check it. We waited until the evening and luckily the new receptionist agreed to move us, new room's AC was slightly better but not sufficient.
They run out of breakfast items pretty early (before 9) and twice I asked the server if she would refill and she said no.
Carpet is filthy, full of stains in the rooms and hallways.
Bathrooms don't have basic toiletries, all they provide is a foamy substance that you are supposed to use as soap and shampoo.

Stayed: July 2015, traveled as a couple
1  Thank Faride M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baross_Manager, Ügyvezető igazgató at Baross City Hotel, responded to this reviewResponded July 30, 2015

Thank you for sharing your feedback regarding your stay with us, we learnt a lot from your comments. We would like to ensure you that our maintenance team are continuously working on the change of the carpets. We all know that unfortunate mistakes can happen anytime and all of our team are sorry about for any inconvenience caused. I would be very happy if you could give us another opportunity to show you our new renovations and attentive hospitality.
Kind regards,
Róbert Nemes,
General Director

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Reviewed July 18, 2015

Due to the fact that I was arriving by train to Budapest-Keleti station (don't get confused with the other big train station, Budapest-Nyugati), I decided to stay at this hotel because it's just in front of the station.
The area around is neither nice nor ugly, it's just normal or, better said, convenient, given that there is the said train station, also a metro station, several bus stops and fast-food restaurants.
The main tourist attractions can be reached on foot but you will still have to walk at least half an hour. It is then better to take the buses or the underground (you can buy a 24h ticket for all public transportation which is very useful and not expensive).
In regards to the hotel, this consists of two floors at the top of a normal building.
Rooms are spacious, very clean and comfortable.
The common areas are also clean and pleasant, and the guy at the reception spoke good English and was always very helpful. Something which for me is also very helpful is a computer for guests which, in this case, they have, just behind the reception.
The dinning room where breakfast is served is also next to the reception. However I have to say that the breakfast is quite basic, nothing special (no hot food).
Another thing that I didn't like either was that my room (#607) was just above the reception and very close to the elevator. This means that there is frequently a little bit of noise, therefore it is better to choose a room away from the reception and the elevator.
As a solo traveler I would stay here again but in case I came with my parents or my partner, I would probably check another place.

Room Tip: Don't stay at room 607 because you will hear some noise from the reception and the elevator
  • Stayed: June 2015, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Gwaladar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baross_Manager, Ügyvezető igazgató at Baross City Hotel, responded to this reviewResponded July 30, 2015

Thank you for sharing your candid review with us. It is a great pleasure that you liked our location and found our staff friendly. All of our colleagues are always at disposal and pleased to help you with local information or suggestions.Our location is indeed a great starting point for exploring Budapest because all the main public transportation lines are within a few minutes reach and the stop of the Hop-on bus line is just around the corner. We hope that you had a great time here and look forward to your next stay!

Kind regards,
Róbert Nemes,
General Director

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