We travelled end of season in November and used our Budapest card, and after a few times of getting lost on the trams we found it. the staff didnt speak much english but the young man on the desk told us what to do, we had our own towels but no flip flops but it wasnt a problem. we didnt need a swim cap eve though we took them. really lovely, though hard to navigate the outside pool was lovely and lights up at night1 we really enjoyed it id visit this one again no probelm, had no problems with anyone here.
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