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“A grand hotel, with decor, customer services and luxury in abundance” 5 of 5 bubbles
Review of Four Seasons Hotel Gresham Palace

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Four Seasons Hotel Gresham Palace
Ranked #2 of 339 Hotels in Budapest
Certificate of Excellence
Boca Raton, Florida
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“A grand hotel, with decor, customer services and luxury in abundance”
5 of 5 bubbles Reviewed July 21, 2014

This hotel is certainly up there as one of my favorites, certainly in Budapest but in the world. I really can't praise the hotel enough, the lobby is spectacular I always pause for a moment when arriving to take in the splendor which to be honest continues through the rest of the hotel. The hotel bar is great taking into the fact you can sit and just look at this wonderful building - apparently the cocktails are excellent too. The food is excellent, as good as you'll find in the city and caters for local dishes as well as more well known dishes for the international traveller. Location wise it is great for tourists, opposite the chain link bridge, which offers an excellent 10K running route for those who are interested and next to the (only?) Casino in Budapest. The Danube has the assortment of bars and restaurants within walking distance, and the John Bull British Pub is around the corner. Price wise it is extremely good for such an establishment, I ordered beer, wine and a nice steak dinner which came to about £30 per head (which includes gratuity). The attention to detail in the rooms is where it is at - very comfortable and spacious. Finally the staff - customer service perfection - can't fault any of them from the door man to the people in the Spa - just perfect.

Room Tip: You can gather plenty of free water in bottles from the Spa rather than paying for it. Some of th...
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  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CarlFrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, July 25, 2014
Thank you for taking the time to share your experience on Trip Advisor following your recent stay with us here at the Four Seasons Hotel Gresham Palace Budapest. I am extremely happy to note that you enjoyed your time with us and I appreciate your praising words of our beautifully restored historic building, its features and advantageous location close to numerous trendy bars and quality restaurants in the city centre. It is also true our hotel is also favourably located to great running routes for those who are interested.

I am thrilled to read that you had a memorable stay with us and we are truly honoured that you rank us as among your favourite hotels you ever experienced! It makes us feel proud and it is especially rewarding to read that you recognized our staff for their efforts in making you feel pampered and special.

We hope should your travels bring you back to Budapest that you would continue considering Four Seasons Budapest your hotel of choice

Sincerely,

Yves Giacometti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,098 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (559)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
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English first
New Delhi, India
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed July 20, 2014

This hotel has everything you expect from a 5 star luxury property . we stayed here in june celebrating a friends birthday for 3 nights, so it was a big group , and truly one of the best and most memorable experiences. rooms , food , restaurants, ambiance were outstanding . the best possible location you can ask for in the city , just 2 minutes away from the river ... chain bridge , 'vaci' shopping street ... restaurants , bars etc .

Room Tip: choose a room with the view of the river danube
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  • Stayed June 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank sunny33666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, July 22, 2014
I am so happy that managed to contribute to a memorable experience in Budapest with the occasion of your friend’s birthday celebration. Our aim is to provide an unforgettable service for each and every one of our guests and I am happy to know that we succeeded in your case.

It was also great to read that you appreciated our building’s advantageous central location.

Best regards,

Yves Giacometti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead, United Kingdom
1 review
5 of 5 bubbles Reviewed July 19, 2014

Really can't praise this hotel enough.Truly spectacular decor,food is fantastic and the staff couldn't
Be more helpful,kind or attentive.This was our first visit to Budapest and in our opinion we chose the best hotel,in the best location,opposite the chain link bridge,and central to EVERYTHING.
TEN out of TEN Four Seasons!!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, July 22, 2014
I am extremely happy to read that you enjoyed your first stay with us during your first stay in Budapest. I appreciate your kind remarks about the location, decor and the employees of our Palace. It makes me feel proud to learn from your feedback that our staff have repeatedly done their best to offer a professional service.

I hope that we will have the opportunity of welcoming you back soon.

Sincerely,

Yves Giacometti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
5 of 5 bubbles Reviewed July 18, 2014

This Hotel is almost everything a luxury hotel should be with excellent service. Great location excellent views. Highly recommended. If you go for the Danube view room ask for a higher floor, our 2nd floor room had the view partially obscured by the beautiful and very leafy trees.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, July 22, 2014
Your feedback is much appreciated, I am so glad we made such an impression! Thank you so much for your support and for recommending our facilities and services to the travelers’ world.

Sincerely,

Yves Giacometti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 17, 2014

Easily the best hotel in Budapest. I stayed here for 4 nights and the service could not have been better. From the airport pickup through checkout everything was perfect. Decor, food, service, amenities all on par to any luxury hotel in the world. Would certainly recommend to any and all travelers. A truly beautiful hotel in a truly beautiful city.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank chris5588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, July 22, 2014
I truly appreciate your highly praising feedback regarding your stay at Four Seasons Gresham Palace last year in August. It was great to read that you had such a memorable visit.

We are so lucky to have such guests like you who take their valuable time and post their praising comments on the Tripadvisor website nearly a year after their visit to the Gresham Palace.

Sincerely,

Yves Giacometti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed July 14, 2014

This hotel is beautiful (you can ask at the Front Desk for a tour). It is a faithfully restored "palace" that is staffed by competent, caring and knowledgeable people who all seem to take great pride in it. The breakfast is outstanding--especially if you enjoy goose foie gras, a Hungarian specialty--buy some at the Central Market before you go home as a yummy souvenir of an outstanding experience.

Room Tip: Ask the Front Desk for a tour of the hotel.
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank myfoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, July 17, 2014
It is great pleasure reading your review on Tripadvisor in relation to your recent visit to Four Seasons Gresham Palace. I appreciate your passionate words about the beauty of our building, the quality of our breakfast and especially the competence and helpfulness of our employees.

I am very happy to learn that our staff were true Four Seasons ambassadors who greatly contributed to your memorable experience in our hotel.

Please also be assured that we have taken a good note of your remarks regarding the difficulty of using our wifi connection.

Thank you for recommending our Hotel to all Tripadvisor readers and travelers!

Best regards,

Yves Giacometti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 11, 2014 via mobile

The hotel is all about location as it is in walking distance to many tourist sites, shopping and dining. Exit the hotel and turn left for the Vaci Utca, turn right and around the block for more shopping. A scenic park is in the loop outside the front door and the Chain Bridge beckons a crossing of the Danube to the Royal Palace. Our room on the 5th floor offered spectacular views across the Danube to the Royal Palace and of the Chain Bridge, both beautifully lit at night. We visited as part of a group that also utilized the well-appointed conference facilities. The service at the hotel was very good and friendly. Our only complaint is a chain-wide Four Seasons issue. As frequent travelers we have become accustomed to excellent wi-fi availability and the convenience of self-made coffee service, neither of which were offered in our upgraded room. The "free" wi-fi was limited to 2 devices and required constant restarting. The upgraded wi-fi was not worth the price since we already pay for 3G service from our local provider. Overall a satisfactory experience

Stayed May 2014, traveled as a couple
Helpful?
1 Thank Terri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, July 17, 2014
Thank you so much for your detailed feedback regarding your recent stay at our Hotel.

Your description as to what one can expect when visiting Budapest and Four Seasons Gresham Palace is highly appreciated. It is great that you were also quite impressed by the wonderful views of the Chain Bridge and the Castle District of your room, as well as you managed to discover so much of what Budapest has to offer. I am sure many who plan to visit us will find your review a valuable source of information.

Although you were very satisfied with our location, staff and service, we also well noted your disappointment with our wifi Internet connection. Please rest assured that we take all our guests’ comments seriously. Like all Four Seasons hotels, we have put a great amount of effort, resources and care into developing an exquisite product. Nevertheless we accept that we always have room to improve and that we can benefit from the constructive feedback of our guests.
Your feedback is much appreciated as is your continued support of Four Seasons Hotels & Resorts.

Thank you again for taking the time to share your personal Four Seasons experience in Budapest with all the travelers around the world and hopefully we will have the pleasure to welcome you back soon!

Sincerely,

Yves Giacometti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Gresham Palace

Property: Four Seasons Hotel Gresham Palace
Address: Szechenyi Istvan ter 5 - 6, Budapest 1051, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Budapest
#2 Family Hotel in Budapest
#2 Romantic Hotel in Budapest
#2 Spa Hotel in Budapest
#2 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Gresham Palace 5*
Number of rooms: 179
Reservation Options:
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Also Known As:
4 Seasons Hotel Gresham Palace
Gresham Palace Budapest
Four Seasons Budapest
Budapest Four Seasons

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