We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Four Seasons Hotel Gresham Palace
Ranked #3 of 334 Hotels in Budapest
Certificate of Excellence
Reviewed January 26, 2014

Its fairly easy to see why this place gets some of the best reviews of any hotel on Tripadvisor, greta rooms, good bathrooms, good breakfast, great location, attentive staff. I'll try and give some negatives just to be alternative - pool is like a bird bath and they're pretty good at adding any extra possible onto your bill, but all in all a fantastic place to be pampered at.

Room Tip: If you book via luxuryhotels.com you get a room upgrade and $100 spending (which goes in 5 minutes)
See more room tips
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this reviewResponded February 3, 2014

I was delighted to read your feedback regarding your stay with us in December last year. I am extremely happy that you liked your room and the bathroom; you were satisfied with our breakfast selection and the favorable location of our hotel in particular. Your kind remark regarding the service in our Hotel that sets it apart is much appreciated and very motivating for us to continue delivering the highest level of service and a personalized guest experience.

We look forward to have you back in the near future!

Sincerely,

Yves Giacometti
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (2,513)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,401 - 1,407 of 2,515 reviews

Reviewed January 23, 2014

O hotel Four Seasons é muito bonito, bem localizado, com um atendimento personalizado (todos sabem o seu nome, desde o momento da sua chegada) e quartos confortáveis. O estilo dos quartos é antigo, mas as camas são boas e o espaço é amplo e limpo. No banheiro, há produtos L´Occitane. O lobby e o bar são lindamente decorados. O concierge é muito prestativo e simpático. O café da manhã deixa a desejar, pois é bastante simples e com poucas opções de boas comidas. A localização é fantástica, em frente a Ponte das Correntes e a poucos metros do funicular que lhe leva ao Castelo. Também é próximo de outros pontos turísticos e de excelentes restaurantes. Há um câmbio dentro do hotel, para caso precise. Não é um hotel muito moderno, tem o estilo mais clássico, mas é muito bom, principalmente pelo atendimento.

...

The Four Seasons Hotel is a beautiful place, very well located, with a personalized service (everyone knows your name, from the moment of your arrival). The style of the rooms is old, but the beds are good and the space is large and clean. In the bathroom there were L'Occitane ammenities. The lobby and bar are beautifully decorated. The concierge is very helpful and friendly. The breakfast is not very good as it is quite simple and with few options to eat. The location is fantastic, across the Chain Bridge and a few meters from the funicular that takes you to the Castle. It is also close to other attractions and excellent restaurants. There is an Currency Exchange House inside the hotel. It´s not a very modern hotel, it actually has the most classic style, but is very good, especially because of the service.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Alexandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this reviewResponded February 3, 2014

Thank you for your kind review posted on Tripadvisor regarding your stay. I was delighted to read that you had a memorable visit. Our aim is to provide a personalized experience for each and every one of our guests and I am happy to know that we succeeded.

Thank you for pointing out the efficient and attentive service provided by our Concierge staff, l will take great pleasure in sharing your compliments with them. Although your feedback was mainly positive, we also noted your slight criticism in regards to our breakfast selection. I assure you we are going to consider looking into it.

I hope that we will have the opportunity to welcome you back to our Hotel in the future.

Sincerely,

Yves Giacometti
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2014

Beautiful ambience and comfortable bed, Rooms are immaculate. Staffs are kind, Excellent choice of food for breakfast. Restaurant very relaxed not the usual bustle at breakfast. I surprised! Would highly recommend.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tillinfinity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this reviewResponded January 22, 2014

I was impressed by your wonderful comments regarding your recent stay at Four Seasons Gresham Palace. It was great to read that you appreciated the ambiance of our beautiful palace hotel and the comfort of our rooms. Thank you also for mentioning your delightful breakfast experience in Gresham Restaurant.

It will be a great pleasure to share your kind remarks in relation to our employees’ professionalism and excellence with all our staff.

We would be delighted to have you back in the near future!

Best regards,

Yves Giacometti
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2014

On checking in we were asked if we wanted to upgrade our room to a Danube View room for 18 Euro and we were thankful we did. The room had spectacular views over the Danube, Buda Castle and Mathias Church, something we enjoyed every single day. The hotel is right opposite the Chain bridge and one minutes walk from the main square with all the shopping & restaurants, and 15 minutes walk from the Jewish Quarter and Andrassy Street where the high-end shops are, so the location is perfect. The hotel architecture and decor is absolutely first class, it actually looks and feels like a Palace but of course it never was a palace.
The rooms are incredibly luxurious in a traditional style, very spacious although not huge has a desk, minibar, flat screen TV and plenty of room for a roll-away bed for our daughter, never once did we feel cramped. There is a large luxurious marble bathroom with single large basin, plenty of room to put toiletries, separate shower and an alcove containing a toilet & bidet, and an endless supply of L' Occitane amenities. The hallway off the room leads to the bathroom, and has a large cupboard and shelving, and the very large hallway allies suitcases to be placed out of the way. The bedding has to be felt to be believed, soft down pillows and the smoothest of cotton bedding and a super comfy duvet. The type of bedding you want to buy and take home! The room temperature is controlled by a simple temperature dial and 3 speed fan setting, and we like our rooms quite chilly at night and this was easily achieved without being at all noisy.
The service though is what really sets this hotel apart, the best we have experienced, nothing is too much trouble, from emailing us prior to arrival offering a choice of limousine transport options from the airport ( very expensive!!, we chose to go by taxi instead), offered to arrange tours, which they did ( more about that later). The staff get to know you by name almost immediately , recall your breakfast choices of juice, coffee and meals, all the little touches that are too many to describe including having a bottle of water and towel ready for my wife as she returned from her morning run, to a card placed in the bathroom each evening at the turndown with a description of the temperature and weather conditions for the following day. There was no delay at all in getting the suitcases delivered up to the room and the roll-away bed brought in, all achieved within 5 minutes of arriving in the room. My wife thoroughly enjoyed her massage at the spa, which also has an indoor pool, coed sauna, and separate gender change rooms and steam rooms.
The breakfasts were very good but not exceptional, but again the service elevated it to another level.
My two criticisms of the hotel are:
a) the free Wi-Fi allows only a single device, and the speed was the slowest we experienced all over Europe at 750Kbps, incredibly frustrating, but we bought a 3G SIM card for our iPad and obtained speeds over 10Mbps. The hotel limits the speed to try to get you to "upgrade" to the paid service with allows an additional 3 devices and a speed 4 x faster which would be the minimum that would be usable. In this day and age, where we had free Wi-Fi for unlimited devices and speeds 10-15 x faster in every hotel, including those costing a fraction of the price we paid at the 4 Seasons, it is quite unnecessary and frankly disgraceful for a hotel charging nearly NZ$1,000 a night. This is something the hotel management needs to reconsider seriously.
b) there is no plug socket next to either side of the bed, for plugging in smartphones/iPads, a deficiency in the design, but hopefully something they can think about rectifying. There are plenty of other plug sockets in the room, but many people use the alarm function on their smartphone to wake up to and it's rather inconvenient if it's plugged in across the other side of the room.
Tips:
1. Vodafone offers 3G SIM cards for iPads at 3000HUF(10 Euro) for 3 Gb- there is a large Vodafone shop just off the main square, and T-mobile offers 4G which I believe is just being rolled out. The 3G at Vodafone gave me speeds up to 15Mbps which is incredibly fast, but the network doesn't allow hot-spotting.
2. The hotel concierge pre-arranged a private tour guide for a 3 hour walking tour of Budapest and the Jewish Quarter, and he was the most knowledgeable guide we have ever had, his knowledge of history was incredible, his English excellent and we enjoyed it so much we extended it to 6 hours. His name is George Galambos, cell no 36 309 428 588, email budapestguide@gmail.com, we give him our wholehearted recommendation.

Room Tip: Must have a room with a view of the Danube.
See more room tips
  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank richard_s_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this reviewResponded February 4, 2014

Thank you for your amazingly detailed and generous feedback regarding your recent stay at Four Seasons Gresham Palace in January. I really appreciate you taking your valuable time to share your experience with all the readers. It was great to learn that you took great pleasure in the décor and architecture of the Palace, the result of a careful restoration of this beautiful building and enjoyed the Four Seasons atmosphere.

Thank you for pointing out that based our availability our Front Office staff offered you the option to be upgraded to a Danube View Room, however please kindly note that the additional costs of this difference between room categories was likely 80 EUR instead of 18 EUR (to avoid confusing future guests.)

I was excited to read that from your check-in, through exploring the city with a professional tour guide, to dining with us and resting in our comfortable beds after a busy day with sightseeing, your family enjoyed the whole experience very much. We also appreciate your tips in regards to the Vodafone cards and your highly positive feedback in relation to the Private Tour Guide’s professional service.

Your remarks regarding the slow wifi and the lack of plug sockets on either sides of the bed were also well noted and will be for sure looked into and considered in the future.

In spite of the above mentioned criticisms I was so proud to learn the quality service you received in our Hotel sat it apart. This is very motivating for us to continue delivering the highest level of service and a personalized guest experience. We have been fortunate to amass a group of individuals who truly care about our guests and take great pride in their own performance.

I am sure many who plan to visit Budapest will find your review a valuable source of information.

I sincerely hope that we will have the opportunity of welcoming you back in the near future.

Sincerely,

Yves Giacometti
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2014

it was one of the highest hotel as you know. I was lucky to have a chance to stay. It was very good as I expected. All of the hotel gave me good services. And if you like Japanese culture, you can order Yukata and Japanese tea in your room! I was very surprised!

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kenshi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this reviewResponded January 22, 2014

I am extremely happy to read that you have enjoyed all aspects of your recent stay with us. Thank you for recommending our Hotel to all Tripadvisor readers and travellers!

I truly hope that we will have the opportunity of welcoming you back to Four Seasons Gresham Palace.

Sincerely,

Yves Giacometti
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2014

Passions come and go, but a good atmosphered place is always treasured. As a regular visitor of the Gresham Palace, can share millions of moments spent with friends and business partners. The stuff is always very welcoming, knowing each of us by name on the spot and treating as family members, cause thats exactly the atmosphere keeps me running back on daily bases.
On a rushy day a nice stop with a cup of tea or a freshly squeezed juice of any taste desired and with the creativity of the stuff makes me feel in heaven, forgetting the noise of the city, not to mention the excellent view of the chain bridge and the castle.
The business lunch gives you an excellent variety of tastes, you can easily match your own lunch details from the provided list or even further more, they are delighted to complete any of your wishes straight away. There is a complimentary slip of soup, every day different, just a small surprise from the chef, that is making your waiting for the food more special.
The sunday brunch is exceptional with its Italian tastes, big variety of different starters, pasta, fish, high quality of integers, bakery and desserts, fulfilling everyones caprices. Special treatment for the kids is provided with a separate corner for toys, food and guidance, which makes the brunch a family enjoyed place, but not disturbing for the couples or solo guests.
The service is very quick, pleasant time value. The waiters never disturb with they present, discretely giving you space, but they are right there when its needed. They always know by a simple look, wether Im in a comfy dessert or in a sporty fresh juice mood. The name Fours Seasons for me is always a guarantee for a great service and pleasant stay no matter where I travel around the world...

    • Value
    • Service
Thank Andrea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014

We just got back from two days at the Four Seasons Hotel Budapest and it was really the highlight of the City. Budapest was a little sleepy this time of year, likely post new years pre-going back to work lull. The city was also very cold and gloomy, that being said it was not our favorite destination in a line up of Paris and London, both more vibrant cities any way but in particular this time of year.

If you are going to Budapest though, this is hands down the best place to stay in town, and was our personal highlight of the city. The location is phenomenal for site seeing, and also boasts beautiful views across the river to the castle hill (stunningly lit up at night for a great nighttime walk). This is also near a lot of great restaurants and even some nightlife and shopping.

The hotel is in a historic building that has been expertly converted into a hotel with a great attention to history and detail. The lobby with its glass ceiling is remarkable. I do not care for the swirly whimsical mosaics and carpets, but I think they are in line with the architecture of the space so I let it go for this property. The guestroom corridors are beautiful and all of the original staircases are preserved. The lobby bar is cozy and beautiful, and the main restaurant is great too with a lot of natural light, and probably even better in the spring or summer.

The guest rooms are very comfortable if a little bland. While the bedding was high quality, the rooms décor was very beige with little visual interest, especially when compared to the rest of the hotel. The room did not have the same character or sense of place, it really could have been a four seasons or high end hyatt or starwood property anywhere. The entry way, and bathroom however were very luxurious and unique. Some of the front facing rooms featured balconies and direct views of the bridge and castle hill and may have been a little more special than our side facing room with little to no view. All that being said, the room was quiet and comfortable and had every feature you could need.

The real highlight besides the downstairs public spaces was the spa and fitness center. A top floor indoor infinity lap pool, hot tubs, saunas, steam rooms, and a very large and well equipped fitness center were all great and barely used. This extensive and high quality fitness/spa area seems a rarity even in Europe's finest hotels. The indoor spa and pools here were our perfect alternative to the public bath's that Budapest is famous for. The public bath's while interesting historically, in actuality were VERY crowded this time of year (likely due to the cold weather), and not particularly clean or restorative feeling at peak times. We left the jam packed Szechenyi baths within a few minutes and decided to have our own personal spa experience back at the hotel which was GREAT.

We did not have dinner at the hotel, but around the corner the concierge suggested a place called AZSU. It was not particularly busy and the design looked a little dated (typical for Budapest in our opinion) despite the restaurant being just 6 months old so we were worried; however, we were not disappointed. The restaurant's food and service was some of the best of our 8 day trip that included restaurants in Paris and London. All dishes were expertly prepared, and served without any attitude (common in some of the other aforementioned cities) . The dishes all sounded heavy on the menu, but in reality were very light and unique. Everything was delicious including the Hungarian wines, which tended to be moderately priced too. This meal was a highlight, so I would encourage visitors of the Four Seasons to try it, and ask the concierge for other dining recommendations too as they seem very in tune with what their guests will like. This was recommended over Costes (longtime best restaurant in Budapest), as it is a little less formal with the same food quality and you don't need to do a 5-8 course tasting menu.

Room Tip: Try one of the front facing rooms, some with small balconies. They may be more expensive but are li...
See more room tips
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank EvanSK85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this reviewResponded January 21, 2014

Thank you so much for this fantastic, detailed feedback regarding your recent stay at our Hotel. I am sure many who plan to visit Budapest will find your review a valuable source of information.

Your great description as to what one can expect when visiting Budapest and Four Seasons Gresham Palace is highly appreciated. I was extremely happy to read that you felt so well in our Hotel and that you thoroughly enjoyed your stay with us as well as managed to discover so much of what our beautiful city has to offer in spite of the fact that this time of the year Budapest was not as vivid and warm as you would have expected.

I was also happy to read that you were thrilled by the architectural details and the beauty of our Palace and that you enjoyed the spa area, the gym and the infinity pool on the 5th foor.

Your positive feedback about our facilities and employees, especially highlighting our Concierge making excellent recommendations on what to do and see and where to dine, are much appreciated. Thank you again for taking the time to share your personal Four Seasons experience with all the travelers around the world and we will have the pleasure to welcome you back soon!

Sincerely,

Yves Giacometti
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Budapest hotels
District V / Inner City
Aria Hotel Budapest by Library Hotel Collection
District VII / Jewish Quarter
Boscolo Budapest, Autograph Collection
District VII / Jewish Quarter
Corinthia Hotel Budapest
Corinthia Hotel Budapest
#15 of 334 in Budapest
7,389 reviews
Show Prices
Show Prices
Show Prices
District V / Inner City
InterContinental Budapest
InterContinental Budapest
#28 of 334 in Budapest
3,482 reviews
District V / Inner City
The Ritz-Carlton, Budapest
The Ritz-Carlton, Budapest
#13 of 334 in Budapest
417 reviews
District V / Inner City
Kempinski Hotel Corvinus Budapest
Show Prices
Show Prices
Show Prices

Been to Four Seasons Hotel Gresham Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Gresham Palace

Address: Szechenyi Istvan ter 5 - 6, Budapest 1051, Hungary
Location: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Budapest
#2 Family Hotel in Budapest
#2 Romantic Hotel in Budapest
#2 Spa Hotel in Budapest
#3 Luxury Hotel in Budapest
Price Range: $406 - $712 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Gresham Palace 5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Splitty, Expedia, Booking.com, Travelocity, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, HotelsforEveryone, Ctrip TA, getaroom.com, Cancelon, Evoline ltd, Hotwire, HotelQuickly and TripOnline SA so you can book your Four Seasons Hotel Gresham Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Gresham Palace
Gresham Palace Budapest
Four Seasons Budapest
Budapest Four Seasons

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing