My husband and I have travelled around the world to several luxury Hotels and we have never received such a faultless level of service anywhere, as we received at Gresham Palace. Every member of staff we encountered - from the Doormen to the Concierge (very helpful with restaurant recommendations and reservations!), Room servicing staff to the Spa staff, Restaurant Waiting staff to the Reception - offered us immaculate service, genuine smiles, professionalism and courtesy in all respects. It was a true pleasure throughout the Hotel in every encounter with staff.
In addition, the Hotel amenities and indeed the entire Hotel was presented immaculately in every way - and we are very demanding guests who generally notice these things! The Spa staff who ensure there is never a full trash can or towel out of place and immediately clean up after every guest in every way - very impressive!
Lastly, but not least!, on the occasion of our Wedding Anniversary we were presented with a hand-written card from the staff, a bottle of celebration sparkling wine and luxury gourmet chocolate desserts... it really made our Anniversary special. In addition we were given a late check-out on our last day with great ease.
I cannot praise this Hotel staff and facilities enough!!!
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- Also Known As:
- 4 Seasons Hotel Gresham Palace
- Gresham Palace Budapest
- Four Seasons Budapest
- Budapest Four Seasons