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“Very pleasant stay”
4 of 5 bubbles Review of Benczur Hotel

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Benczur Hotel
Ranked #159 of 342 Hotels in Budapest
San Jose, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Very pleasant stay”
Reviewed July 3, 2013

We stayed two nights with Hotel Benzcur. It is clean and well maintained. We were able to book one of their "anti-allergenic" rooms, which had no carpet and no down, which was perfect for us, as my sister has bad allergies. The hotel staff was very helpful. We had to leave before the breakfast buffet opened up, and so they packed a huge breakfast of fruit and sandwiches for us. I would stay here again in a heartbeat.

Don't bother with the restaurant-- it is overpriced and low quality. The breakfast buffet is fine.

Room Tip: Anti-allergenic rooms have no carpet and no down pillows or comforters.
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank piac58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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439 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
manchester
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed June 20, 2013

This hotel is an absolute dump, and needs some serious modernisation. Save your money and go else where

We booked with Thompson holidays for a midweek break (they acted as an agent for Jet2), so slept here for 4 nights. We were sold this hotel as we were told it was near the centre of Budapest, and the rooms were modern and clean like a travel inn type accommodation. We were horrified to see what we got. Its more 1970's nightmare than modern and clean. Its 40 mins walk from Budapest centre, and by metro about 10 mins, after a five min walk to the metro.


When we booked with Thompson we were told a standard room was what we needed it had air con, mini fridge, shower, and would be a very modern room. When we arrived at room 209, which turned out to be in the old communist part of the hotel, we were horrified to see the state of the room, the stained carpets, the curtains 5 inches to short, no air con, the 70s style bathroom, no shower, a hole in the sink and a cracked toilet.

The bathroom consisted of a 1/2 size bath tub, which you could only stand in and a hand held shower hose from the tap, as a woman is was very difficult to wash my hair, and with the un-waterproof shower curtain everywhere got soaked. I was staying as a city break with my friend who is also a woman, and we both struggled with the tiny inappropriate bathroom facilties , when you washed in the sink the water ran though the hole.

On our very arrival we complained about the room and was told basically tough its what you paid for, we tried to explain what we thought we were getting and what we had received and was told tough and the hotel voucher Thompson had supplied us with waved in front of our face. The receptions ignorant staff did tell us the other rooms called superior rooms were better but we hadn't paid for one, and then walked off. Absolutely appauling behaviour.

The hotel also acts as a conference centre so was full of business men all day and night, so timing for breakfast was key, and we were warned this by a member of the staff.

The hotel claims to have 2 bars, um not really they have a wooden summer house type bar which they didn't open apart from a few hours around tea time. in the small outside terrace. there is also a small lobby bar which has one bar staff member and no drinks, they walked off everytime you ordered something leave you standing there and then return a few mins later with your drink, so service is beyond slow, as you can imagine there was a lot of business men and a lot of fed up people queuing, hence we only went a few times then gave up.

The over all standard of public areas is ok, the lobby was clean unlike the rooms, but as soon as you go into any area with carpet they are heavily stained and sticky this hotel is more 1 star than 3.

Breakfast was continental and well stocked we always arrived at 930am as advised as prior to this it was busy with all the business men before the conferences started, so when we arrived the tables and floor were filthy so the poor staff were running around trying to clean one for you.

The position of this hotel is near hero square, but this closes at about 6 then its a ghost town, so you have to either walk for a good ten mins to find a local bar, or head into the centre, please note metro stops at 11pm, so do many public transport services and we were warned to avoid taxi as they are expensive, so we did a lot of walking in an evening, but did find a lovely local bar which made us feel very welcome, and we went there for two of our nights.

Overall this hotel was miss sold to us, apparently the superior rooms are better, but as we never saw one I cant comment, but the old communist rooms are hideous, and we nick named ours strangeways wing (which is a Manchester prison) as you enter the corridor it looks like a prison wing, and when you go in to the room it is a prison cell.

With the fact the curtains were too short for the window by 5 inches we had zero privacy when the light was on, so in an evening we had to undress in the dark or in the tiny bathroom if dry.

all in all save your money Budapest is a lovely place for a visit, but this hotel is not in a good position, is a dump, and the staff are quiet ignorant I too saw other peoples reviews I suspect they were in the superior rooms as no one could compliment the standard, maybe its because I see travel inn as standard and my expectations may have been set too high, but ive also stayed in £20 B&B in Blackpool which are better than this place and far cleaner.

Room Tip: Avoid standard rooms, and the old part of the hotel, clue if they give you a key your in the old sta...
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sharpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Budapest hotels

Rhondda, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 17, 2013

My stay was only for one night and i left eary in the mornig for thr airport however the staff made sure that i was awoken on time and some samwiches provided as it was before breakfast and a taxi was awaiting me at reception good overall service

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 14, 2013

We stayed 2 nights in this hotel Dec, 1 and 2, 2012 and were very impressed with the attention given to each guest. We had a situation where one of our suitcases got left at the airport and another person's suitcase came to the hotel with us. The young man at the desk was so helpful in getting our suitcase from the airport and the person's suitcase we had was sent to him. The room was clean and the breakfast tasty. It is located in a quiet area of Budapest but within walking distance of bus lines, etc. Would definitely stay there again.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SFranM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cockermouth, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 29, 2013 via mobile

Me and my wife stayed at this hotel for 8 nights and found the staff to be very friendly, we stayed on a B&B basis and found it to be a very good continental breakfast that set you up for the rest of the day. The hotel was located about 200 metres from the underground and was very handy for the people's park, the spa, the zoo and was in the Embassy area so was nice and quiet at night. Overall this was an excellent place to stay and the city of Budapest was a very interesting place to visit.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JuBanChi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 27, 2013 via mobile

Great hotel 5 minutes walk from Heroes Square and a 10-15 minute bus ride from the centre of town. Clean towels every day and the staff friendly and polite. Had a meal in the hotel restaurant a couple of times. Food was good and reasonably priced. Would recommend both the hotel and Budapest. A wonderful city with plenty to see and do. Not as cheap as expected on a par with eating out in UK.

Stayed April 2013
Helpful?
Thank lyrical_romance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia, Bulgaria
Level Contributor
56 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 22, 2013

I spent two nights in this hotel on a bussiness trip.The hotel has a nice location.The breakfast was ok . The receptionist wasnt so kind.Cable internet in the room didnt work.It was clean but Ac looks that it is only for cooling, so switch on the radiators!

Room Tip: if you need internet in the room you have to have a laptop!Wifi is only in the lobby!
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank angela97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Benczur Hotel

Property: Benczur Hotel
Address: Benczur utca 35, Budapest 1068, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #159 of 342 Hotels in Budapest
Price Range (Based on Average Rates): $
Hotel Class:3 star — Benczur Hotel 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Benczur Hotel Budapest

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