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Sofitel Budapest Chain Bridge
Ranked #23 of 333 Hotels in Budapest
Certificate of Excellence
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5,221 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,125)
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English first
Colchester, United Kingdom
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed May 24, 2014 via mobile

I travelled with my sister last weekend and stayed at the Sofitel it was in an excellent location on the Pest side, unfortunately we did not have a view of the Danube which wasn't a problem but we were expecting spectacular views. The hotel was large and the room was very clean and comfortable I was a bit disappointed regarding bathroom accessories as I have stayed in many 4 & 5 star hotels with more complimentary toiletries available to guests. There also seemed to be a lack of plug sockets in the room to accommodate items that people need to charge like phones, laptops etc. breakfast was very good with every choice you could want. The hotel was within walking distance of all tourist sights.

Stayed May 2014, traveled with friends
Helpful?
1 Thank Nessie60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, May 25, 2014
Dear Guest,

Thank you for your feedback and taking the time to post your comments about the Sofitel Budapest Chan Bridge. We are delighted to hear that the cleanliness and size of the rooms have met your expectations and also that you were so much pleased with the diversity of our breakfast selection.

We do hope to have the opportunity to welcome you back soon on your next trip to Budapest.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 21, 2014

Have just returned from a 3 night stay at this hotel.Cannot fault the service and the staff go the extra mile to please you and make you feel welcome.Were initially greeted by a very friendly guest relations girl at the check in who showed us to our room.We had requested an upgrade to a room overlooking the chain bridge at check in and although one was not availiable the first night the guest relations lady said she would try her upmost to secure us one for the remaining 2 nights.
True to her word at breakfast the next morning she came to see us and said she had one for us to look at.
The upgrade was well worth it with a fantastic view over the Danube and chain bridge.
Breakfast buffet at this hotel is wonderful with a plentiful supply of both hot and cold food and freshly cooked omelettes.Service excellent.
The hotel is in an ideal location being only a stones throw from all the restaurants and shopping area.We purchased tickets beforehand for the hop on hop off bus and this was ideal for the time that we were there and covered all the city.
We would definitely return to this hotel again and will be recommending to all our friends and family.Special thanks to Luca for your excellent customer service

Room Tip: View of Danube and chain bridge a must,higher floor will give a better view
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debbie888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, May 22, 2014
Dear Guest,

It is a great pleasure to us that your stay in Sofitel Budapest was memorable and that the staff's work exceeded your expectations. We will forward your feedback to the Management Team that will be a huge encouragement for the Ambassadors to continue providing magnifique services.
We gladly hear your pleasant experience about the breakfast offer, we do hope that you could start every morning with fantastic dishes.
Thank you for choosing our hotel and we wish you all the best waiting you back again!

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lugano
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 20, 2014

I stayed at the Sofitel Budapest for 5 days in May. The experience was somehow ambiguous. When you enter the hotel, the view is really overwhelming and reception staff is very courteous and helpful. Then you enter the room, and the experience is still good, although slightly less: room was big, big queen size bed, huge flat tv, couch, bathroom with separate shower and tub - but everything not as fancy as the hotel entrance. The next days the guest services could not keep up with the rest of the hotel: one day they forgot the dinner tray from the evening before (how can you oversee a full tray, 50 x 30, on the desk?), they left the pillows on the couch instead of arranging them on the bed, things were not put back in place, etc.
I did not try all the amenities of the hotel, but breakfast was very good, great choice and friendly (nearly a bit too much) staff and the room service (food) was also great and prices OK.
All in all, a clear recommendation. The guest service prevented a 5 star rating.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Markus_Lombardy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, May 24, 2014
Dear Guest,

Thank you for your feedback regarding your last stay in our hotel.
We are glad that you were satisfied with the Sofitel Ambassadors and that you think they made a good job.
On the other hand we would like to apologize about the inconvenience you experienced in your room with the pillow settings and the dinner tray. Please be assured that we will make serious steps discussing with the staff to avoid this situation in the future.
We really hope that you enjoyed the breakfast selection and that you gained pleasant memories in Budapest.

We look forward to welcome you again!

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 20, 2014

Chic and swanky hotel in District V, cool bar, sumptuous room and helpful staff. Very close to excellent restaurants, shopping and bars. Near tram (line 2 and 2A) to hop around Budapest. Lots of choice of breakfast.

Room Tip: Try for river view
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank forsn0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, May 21, 2014
Dear Guest,

Thank you very much about your feedback and we are glad that you liked the design and atmosphere of the hotel. It is a pleasure to us hearing your pleasant experience regarding our staff and the breakfast offer as well.

We really hope that we will have the opportunity to welcome you back in Budapest!

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
banda aceh
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 19, 2014

This hotel is placed near the danube river. When you come in front of the hotel, you can see the famous chain bridge at the left in front of you. Budha castle and st. Matthias church at right accross the river.
Turn right you will see vatci utca street, just walking you will be at the plaza with lots of the famous shop such as HnM, bershka, zara, pull and bear, furla. For you who like to stay and enjoying the crowd there are cafes such as hard rock cafe and cafe paris.
mini market and drugstore are also beside hotel at vatci utca.
You want to try dinner cruise, go to danube river side. Lots of ships for dinner cruise.
This hotel is absolutely the best choise in budapest.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank noeratilova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, May 22, 2014
Dear Guest,

Thank you for sharing your review of Sofitel Budapest Chain Bridge with us. We are delighted to read that you were extremely satisfied with the location of the hotel. To have a location at the heart of the city is really comfortable and could offer you a lots of different type of activities and wonders which you can relish without making any efforts.

We are glad that you have enjoyed your stay in Budapest and parted with great memories. We hope to welcome you back in the near future.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Budapest Chain Bridge

Property: Sofitel Budapest Chain Bridge
Address: Szechenyi Istvan Ter 2, Budapest 1051, Hungary
Location: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Budapest
#11 Family Hotel in Budapest
#11 Business Hotel in Budapest
#18 Romantic Hotel in Budapest
#20 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Budapest Chain Bridge 5*
Number of rooms: 357
Official Description (provided by the hotel):
Sofitel Budapest blends comfort and elegance with modern technology and French flair. This comfortable high-class hotel offers breathtaking views of the Chain Bridge and Royal Castle. The Paris Budapest Cafe restaurant at this luxury hotel fuses French and Hungarian cuisine, prepared in a show kitchen for all to see. ... more   less 
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Also Known As:
Sofitel Budapest Chain Bridge Hotel Budapest
Accor Budapest Chain Bridge
Hyatt Budapest
Budapest Sofitel

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