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“Great Hotel, Great Location”

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Sofitel Budapest Chain Bridge
Ranked #24 of 333 Hotels in Budapest
Certificate of Excellence
Lake Worth, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel, Great Location”
Reviewed October 25, 2012

My daughter and I visited Budapest or 3 nights in October and stayed at this hotel. We absolutely loved it. The location is perfect, and so close to so many attractions and transportation. The view of the bridge and castle was amazing, especially at night, The hotel was very clean, the rooms were spacious and the staff was so helpful ,friendly and accommodating. Couldn't have asked for better. We loved Budapest; it's an amazing city--safe and very clean with friendly, helpful people. Staying at this lovely hotel made our visit even better.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,270 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,138)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
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  • Japanese first
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English first
New York City, New York
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 23, 2012

Location is great...practically next to the Chain Bridge. Parliament about a 15-minute walk from the hotel. Tons of restaurants and shops near the hotel. Bed linens were fluffy and terry robes and slippers were provided. Included buffet breakfast great and the hotel staff were very solicitous. Free internet and computers in the Business Office. Negatives were that the room windows don't open and my room had a view of the building across the street. Request a river/bridge view. Also, rooms are not made up until mid-afternoon or later, despite requests. Since it's a chain hotel, one gets consistency in terms of amenities but no local charm.

Stayed September 2012, traveled solo
Helpful?
Thank serpentine215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, November 5, 2012
Dear Guest,

Thank you for your feedback and taking the time to post your comments about your stay with us. We are very sorry that your experience did not meet your expectations, especially regarding the Housekeeping service; please allow me to express my sincerest apologies. We are also very concerned to hear that you were missing the local charm in our hotel. Please rest assured that we are taking the appropriate measures to address these problems and prevent future occurrence. For us it is most important that our guests leave Budapest with wonderful memories of their stay with us, therefore we thank you very much again for sharing your concerns with us.

We hope that you will give us the opportunity to better serve you in the near future.

Yours sincerely,
Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
vancouver
Level Contributor
87 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 22, 2012

We've just recently stayed in this hotel for a few nights. The location is just great. We were able to see so much of this beautiful city as such interesting places are within walking distance of the hotel. There are plenty of restaurants nearby which was a bonus. Our room was large and well appointed....and the beds were so very comfortable! The only disappointment was that use of the computers in the business centre was limited to 10 minutes free time. One would think that in this day and age there would be free computer use for all the guests.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank platzyVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Level Contributor
73 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 20, 2012

We stayed for four nights over an extended weekend in a Luxury room with river views (#407). As a Le Club Gold member, I got my room upgrade, drinks vouchers and welcome gift (snack in the room) without asking, which is always nice.

What I liked was the impressive and stylish lobby/restaurant area in the middle, the friendly staff throughout the stay (reception, bar bellhops and business center) and the central location. As I had forgotten my mobile phone charger, I was happy the business center was able to charge the phone for me.

Having stayed at six different Sofitels, I get the impression there are two types: The very modern design hotels (Brussels and Strasbourg) and the more classic luxury ones (Dubai, Washington D.C.). This one in Budapest is an odd mix. While the lobby is very stylish, the decor of the rooms could be described as dated. A room refurbish would do wonders!

The suggestion I can think of is to improve the turndown service by turning on some nice relaxing music and leaving a chocolate in the room, as they do in many other places.

The Sofitel Budapest Chain Bridge is a great choice for anyone looking for a very central hotel with rooms in a classic design.

Room Tip: The river views are great in both daylight and in the night, thanks to excellent lighting of the bui...
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kanaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, November 6, 2012
Dear Guest,

I would like to thank you for choosing Sofitel Budapest Chain Bridge as well as for your feedback and taking the time to post your comments. We are pleased to read that you liked the room upgrade and welcome amenity and that the business centre service exceeded your expectations, which is a great encouragement for our future work.
Regarding your notes about the room style and the turn down service, I can assure you that as a management team we take all comments very seriously and share them with our staff, so we may solve any and all issues. Again, thank you for your comments, which will help us in all ongoing efforts to improve our service.
We do hope to have the opportunity to welcome you back soon at Sofitel Budapest Chain Bridge.

Your sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 14, 2012

we just came back from a5 days vacation in budapest -one of the nices sitys in europe
the hotel sofitel is just in front of the danub river -cant beat the location
the hotel outside is nothing special but the inside decor is very nice the room was big and very clean we use also the swimming pool in 1 floor and it was very nice and relaxing the breakfest is exlent . the staff is exlent and the concierge is wonderfull
certainly a big 5 star hotel - will be back soon

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soceanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
203 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 13, 2012

Fantastic locatoin. The staff are very helpful and speak excellent English and we felt very welcome. As I did not have a computer, the business centre offered to check my flights on line and print our our boarding passes without any cost. Breakfast was a beautiful spread with real coffee! Our room has a fantastic view of the castle and Chain Bridge and it was magical at night when the whole area of lit up. The pedestrain area offers an excellent choice of restaurants and shopping. Although there are more 'high class' hotels, I would like to go back to Sofitel Chain Bridge again.

Happy Vegemite

Room Tip: The bed was a bit too soft for my back
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cynthia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 12, 2012

Great hotel! Such a pleasant stay. Went there on business, but would definitely come back as a tourist. The location was within reach of all the major attractions, bars, restaurants, shops. Staff was friendly and prompt.
Breakfast was delicious, buffet with a lot of healthy choices. In addition, on Saturday morning - it served champagne :)
For the conference - the facilities were good, so were the refreshments and coffee (Nespresso machines). Waiters were rushing over to help you if you had any demand.
And the rooms and the bed- the best quality sleep ever!

Room Tip: Try to take a room at a superior floor i.e. 6,7 or 8. or ask for the Chain bridge view-room
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rox359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Budapest Chain Bridge

Property: Sofitel Budapest Chain Bridge
Address: Szechenyi Istvan Ter 2, Budapest 1051, Hungary
Location: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Budapest
#11 Business Hotel in Budapest
#11 Family Hotel in Budapest
#18 Romantic Hotel in Budapest
#21 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Budapest Chain Bridge 5*
Number of rooms: 357
Official Description (provided by the hotel):
Sofitel Budapest blends comfort and elegance with modern technology and French flair. This comfortable high-class hotel offers breathtaking views of the Chain Bridge and Royal Castle. The Paris Budapest Cafe restaurant at this luxury hotel fuses French and Hungarian cuisine, prepared in a show kitchen for all to see. ... more   less 
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Also Known As:
Sofitel Budapest Chain Bridge Hotel Budapest
Accor Budapest Chain Bridge
Hyatt Budapest
Budapest Sofitel

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