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“excellent stay”
Review of art'otel budapest

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art'otel budapest
Ranked #41 of 332 Hotels in Budapest
Certificate of Excellence
Reviewed August 10, 2014

The staff were friendly and helpful without being overbearing. Breakfast was a delight, so much choice. we had a fantastic, relaxing break. The position of the hotel is great, just a stroll to Pest.There are some fab restaurants nearby. Nearest metro line is Betthanyi Ter, 7 mins away. I can't fault the hotel.

Room Tip: Pay a little more to guarantee a room overlooking the river.
  • Stayed: August 2014, traveled with family
    • Sleep Quality
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Thank carol040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamas M, Front Office Manager at art'otel budapest, responded to this reviewResponded August 14, 2014

Dear Carol040, I appreciate your nice feedback on the location, on our rooms and specially on our staff members. Thank you for highlighting the excellent breakfast we offer.
On behalf of our entire team at art'otel budapest we thank you for your business and we hope to see you again when your travels bring you back to the area!
Kind regards,
Tamás Márton
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (2,783)
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1,141 - 1,147 of 2,783 reviews

Reviewed August 10, 2014

Stayed there for four nights with a group of friends. The hotel itself was clean and reasonably decorated. The bar staff and majority of the staff at the front desk were helpful and friendly. However my friends gold chain was robbed from her room and as she noticed it in the evening she informed the night manager. The following day she had to speak to the main manager who was unhelpful and adamant that this would not happen in the hotel. One night and the main part of the following day was spent sorting this issue as she had to attend the local police station however it was not resolved at the point of leaving. The chain had not been locked in the safe however it is still unacceptable that it had been taken from the room. The hotel location was fantastic with excellent views of the Danube and Parliament building - it was only a short walk/ taxi ride from the main shopping and night area. Up until the point my friends chain was robbed we enjoyed our stay however the manner in which we were treated by the main manager was shocking and we would not consider staying in this hotel again.

Room Tip: If you stay at the hotel ensure that you keep all items of value on your person or in the safe.
  • Stayed: July 2014, traveled with friends
    • Location
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2  Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2014

Avegare level hotel with good location. Easy to come by car (parkng carage 16 euro per day). We had nice and peaceful "attic-room" but bathroom was slightly outdated. Buffet breakfast cost 15 euro per person.

  • Stayed: August 2014, traveled as a couple
    • Value
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Review collected in partnership with Park Plaza Hotels
1  Thank Dinis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2014

Stayed for 3 days non Danube View room. Terrific views over the Parliament Building, great at night also. Very comfortable. These type of Hotels can be minimalistic in nature, this was modern, clean and well appointed. We found the staff pleasant and efficient. The range of items on offer for Breakfast was impressive and a definite plus was the ability to take breakfast outdoors on their little veranda area.
Already booked a return visit

Room Tip: Reserve a River View.
  • Stayed: July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank michaelfleming687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamas M, Front Office Manager at art'otel budapest, responded to this reviewResponded August 14, 2014

Dear valued Guest, thank you for taking the time to post your review on TripAdvisor following your recent stay at art’otel budapest. I was delighted to read your kind words about our location, the view from our rooms and our design. Thank you for mentioning our "veranda area" which is really a unique place for an outdoor breakfast or a nice romantic dinner.
I am looking forward of welcoming you again in our hotel.
Kind regards,
Tamás Márton
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2014

excellent hotel stylish clean and comfortable. Breakfast is first class. This hotel was booked for me by someone else but I will book this hotel again on my next visit. Good value for money and great location,

  • Stayed: August 2014, traveled solo
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Review collected in partnership with Park Plaza Hotels
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamas M, Front Office Manager at art'otel budapest, responded to this reviewResponded August 12, 2014

Dear James P, Thank you for taking time to leave such a great feedback regarding your recent stay at our hotel. On behalf of our entire staff at art'otel budapest we hope that we will have the pleasure to welcome you back soon!
Best regards,
Tamás Márton
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2014

Good location. Reasonable cost. Nice room looking out on the Danube. Enjoyed learning about the artist whose work is on every floor. Staff not very helpful or friendly. Hotel advertises a spa and gym. There is no spa and the gym is tiny.

  • Stayed: July 2014, traveled with family
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    • Cleanliness
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Review collected in partnership with Park Plaza Hotels
1  Thank 36karenc2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2014

Good sight if you don't get an interior room but old facilities, many stairs, good restaurants around the hotel. I'm not coming again. The room was long ago painted, the carpet was cruel. The furniture inside the room was to forget.

  • Stayed: July 2014, traveled on business
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Review collected in partnership with Park Plaza Hotels
1  Thank Javier B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about art'otel budapest

Address: Bem rakpart 16-19, Budapest 1011, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > District I / Buda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#19 Business Hotel in Budapest
#30 Family Hotel in Budapest
#33 Luxury Hotel in Budapest
#39 Romantic Hotel in Budapest
Price Range: $82 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — art'otel budapest 4*
Number of rooms: 164
Official Description (provided by the hotel):
Striking Hotel set in 4 renovated Baroque houses dating from the 18th century. ... more   less 
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Also Known As:
Art`Otel Budapest Hotel Budapest
Artotel Budapest
Art Hotel Budapest
Park Plaza Budapest
Budapest Park Plaza

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