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“Good location, quiet and friendly”

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Mamaison Hotel Andrassy Budapest
Ranked #25 of 333 Hotels in Budapest
Certificate of Excellence
London, United Kingdom
Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Good location, quiet and friendly”
Reviewed February 17, 2014

We stayed at the 4* Mamaison Hotel Andrassy for 6 nights in January. Overall I found the location very good. While not right in the town centre, the Bajza Utca metro station is only a couple of minutes walk away giving access to most locations near the Danube in under 15 minutes. The hotel is also a short walk (or metro ride) away from Szechenyi baths which is highly recommended. The hotel room was small but nice with standard 4* decor and amenities. However, our highlight at this hotel were the staff. We got to know the bar manager / waiter quite well who was a well-travelled and interesting person that always remained professional and courteous at all times. The restaurant was also not bad. Overall, a great stay!

  • Stayed January 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Jason F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, February 27, 2014
Dear Guest,

Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed your room and the Restaurant as well as the location of the hotel.

Again, thank you for your feedback, which will help us in all ongoing efforts to improve our service.

Yours sincerely,

Gergő FRANCISCY
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (133)
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Prague, Czech Republic
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 17, 2014

I am very sorry to write this review, especially when I really like Mamaison hotels and this was the third one I stayed in. Unfortunatelly it was the worst one. From the 5* hotel I expacted much bigger room and also a bathtube in the bathroom. Also I booked a DBL room but there was everything in one piece-big towel, bathrope, glass for wine.
Otherwise everything was clean, the staff was very nice and helpfull and the location is excellent.
In generall there were only small problems but they can make a huge impression.
In the end I have to say that for me it was like in 3* hotel. What a pity.

  • Stayed February 2014, traveled as a couple
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Helpful?
Thank RadkaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, February 24, 2014
Dear Guest "RadkaG",

Thank you for choosing the Mamaison Hotel Andrassy on your recent visit. We appreciate your business and look forward to seeing you again.

I had a chance to review the survey that you recently completed. I was concerned to hear about your experience with our hotel. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about the problems you encountered. I know that does not change your experience but I hope that you can feel confident that we heard your concern and are definitely doing something about it.
You booked a Classic Double room, some of them have massage showers, some have bathtubs, but you did not requested bathtub in you reservation, either upon check-in. Our Classic Rooms have a size of 22 sqm2.

I apologize again for the problems, and thank you for taking the time to let me know about it. Without your guest feedback we cannot continue to improve our services. We look forward to your return to the area.

Sincerely,
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Glasgow, United Kingdom
Level Contributor
295 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed February 11, 2014

We stayed here in October 2013 and found it to be just what we were looking for. The area was quiet yet still central enough for easy access to the sites and restaurants. The room was comfortable and the balcony was perfect for having a few drinks after a days sightseeing.

We found the staff to be helpful but maybe a little too formal. All in all an enjoyable stay.

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank Pauly-101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, February 24, 2014
Dear Guest "Pauly-101",

Thank you for choosing Mamaison Hotel Andrássy Budapest for your last stay. We honestly appreciate your comments regarding our hotel and the favourable location.

We sincerely hope to have the opportunity to welcome you back in the near future.

Yours sincerely,

Gergő FRANCISCY
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 11, 2014

I stayed at Mamaison Jan/Feb 2014 for 6 nights.

Although outside may be a bit outdated, inside is definitely updated and in good taste (and CLEAN).

Pros: Friendly and available staff, Cleanliness, Location, Soundproof (could not hear neighbors and street noise was not a problem

Cons: Coffee/tea maker not provided, Longer blankets/covers needed, Access to bath/shower for those with reduced mobility

Location: Heroes Square, Fine Arts Museum, Széchenyi bath, Zoo, City Ice Rink, Kunsthalle

Location very convenient, 1 minute walk away from Bajza utca station.

Amazing hotel staff, from front desk staff to cleaning crew. Welcomed with a smile from check-in and throughout my stay. Staff was friendly and available. Room and hotel in general was clean and updated to rival what you'd find in any boutique hotel in New York City, San Francisco or Paris.

My room was a suite located on 4th floor. From the outside it doesn't look like much but once inside you will be pleased. I cannot speak of other rooms but mine was spacious.

Bathroom was great but, people with mobility issues may find it difficult to access the shower/tub combo as there are two small steps to get into/out of the shower/bath (though there is a handle/railing).

There was a large closet and a safe. The bedding was great, but for people taller than 5'7 blankets may be too short. Mini-bar was stocked with the usual candy bars and drinks. The room was also equipped with a large desk, a flat screen TV, a coffee machine (which uses little packaged cups so for those wishing to make their own tea/coffee ask front desk). There is also a sitting area with small glass table and two armchairs. Large patio style doors open onto a balcony with a (corner) view of Andrassy; during warmer months, this would definitely be a great place to have coffee in the morning or nightcap later in the evening.

Elevator is rather small (says it can accommodate 320 kg/4 people but with my bag, myself and two other guests, it was a rather tight squeeze. Location very convenient - located a 1 minute walk away from Bajza utca subway station, and a short walk or subway ride to Heroes Square, Fine Arts Museum and Széchenyi bath. Hotel surrounded by various consulates and other official buildings. Street was quiet, even at night. Felt safe even at night.

Room Tip: Don't be fooled by reviews claiming this is far out of the city (like I almost was:-)) this is n...
See more room tips
  • Stayed February 2014, traveled solo
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Helpful?
1 Thank Koritsaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, February 24, 2014
Dear Guest "Koritsaki",

Thank you very much for the throughout positive feedback you provided us with. We were very happy to hear that you were satisfied with the standard and level of high- quality service provided in the hotel.
It was nice to read that you were satisfied with the English skills of our staff.

We sincerely hope to see you back at Mamaison Hotel Andrássy Budapest in the near future.

Yours sincerely,

Gergő FRANCISCY
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
802 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
Reviewed February 11, 2014

The hotel is located on Andrassy, just a few stops down the metro line 3 from the centre of Budapest. It's quite easily walkable, too - but our visit was in early February and it was sometimes rather too cold to walk!

The hotel was clean and comfortable and the staff were very pleasant and helpful. We decided to opt not to have breakfast, and we didn't eat there, but I understand the restaurant is good, too.

Room Tip: We got upgraded, which was very nice! Our room overlooked the side street
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
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Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, February 24, 2014
Dear Guest "DTM56",

Thank you very much for the throughout positive feedback you provided us with. We were very happy to hear that you were satisfied with the standard and level of high- quality service provided in the hotel.
It was nice to read that you were satisfied with the English skills of our staff.

We sincerely hope to see you back at Mamaison Hotel Andrássy Budapest in the near future.

Yours sincerely,

Gergő FRANCISCY
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
2 reviews
Reviewed February 5, 2014

I recently stayed at this hotel for business. The length of stay was 3 days and was not disappointed once with either the room or service. My room was clean and there was no trace of dirt or dust in the corners or bathroom....after the work a good place for relaxation. Location was very good and quiet. Had a great trip...

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zoltan p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, February 24, 2014
Dear Guest "zoltan p",

Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed your room and our services as well as the location of the hotel.

Again, thank you for your feedback, which will help us in all ongoing efforts to improve our service.

Yours sincerely,

Gergő FRANCISCY
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 31, 2014

Sometimes it is a treat to be 'off the beaten path' when choosing an hotel: this is the case with the Andrassy-you are not in centre town. You are however smack dab in the middle,of the beautiful World Heritage site , right near the convenient, safe and efficient Metro and close to beautiful Hero Square. The hotel is smart, clean and newly remodeled. The staff are helpful...the breakfast ( included) is lovely. Try for a corner suite if you stay a few days...nice to have a little extra space.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ottawajoynts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, February 24, 2014
Dear Guest "Ottawajoynts",

Thank you very much for your positive feedback and for taking the time to share your comments with us and other readers. We are pleased to hear that you enjoyed your holiday at Mamaison Hotel Andrássy Budapest. We hope to have the opportunity to welcome you back at our hotel very soon.

Your sincerely,
Gergő FRANCISCY
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mamaison Hotel Andrassy Budapest

Property: Mamaison Hotel Andrassy Budapest
Address: Andrassy ut 111., Budapest 1062, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Family Hotel in Budapest
#19 Romantic Hotel in Budapest
#22 Luxury Hotel in Budapest
#26 Business Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mamaison Hotel Andrassy Budapest 4*
Number of rooms: 68
Official Description (provided by the hotel):
One of the most exclusive Budapest boutique hotels, the luxury Mamaison Hotel Andrassy is conveniently close to the city's business, governmental and tourist districts. Uniquely designed in Bauhaus style, it offers superior accommodation in Budapest and genuine service. Located in the exclusive Embassy neighborhood, just off Budapest's Andrássy Avenue, the hotel was originally built in 1937 and reached its boasting contemporary interior design after several complete refurbishment programs. With excellent in-house dining and top-class hospitality our hotel serves as a perfect Budapest city base. For concerts, performances and other programs & events in Budapest we recommend our partner GoToHungary. Mamaison Hotel Andrassy boasts 61 rooms, 7 suites (20-70sqm), 24-hour front desk, multi-lingual staff, Complimentary Wi-Fi, La Perle Noire Restaurant and Lounge, Gourmet breakfast, Room Service, In-Room movies, Exclusive business facilities, Large-scale meeting facilities, Parking spaces. ... more   less 
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Also Known As:
Hotel Mamaison Andrassy
Mamaison Andrassy Budapest

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