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“Great location and great hotel”

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Mamaison Hotel Andrassy Budapest
Ranked #24 of 334 Hotels in Budapest
Certificate of Excellence
Reviewed December 13, 2012 via mobile

Lovely hotel, very comfy, got upgraded to deluxe room, big, spacious with fab bathroom. Quiet + dark at night, restaurant is michelin starred and though expensive, the food is amazing! With a metro stop about 100 yards away that goes right into downtown Budapest, really no complaints. A very nice 4 days away. Also, a little tip.. go to the taxi kiosk just outside the airport, follow the red line, for the most efficient, cheap and organised taxi service I've ever come across!

  • Stayed: December 2012
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Thank BeaB9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded December 14, 2012

Dear Guest "BeaB9",

Thank you very much for the throughout positive feedback you provided us with. We were very happy to hear that you were satisfied with the standard and level of high- quality service provided in the hotel.
It was nice to read that you were satisfied with our restaurant.

We sincerely hope to see you back at Mamaison Hotel Andrássy Budapest in the near future.

Yours sincerely,

Gergő FRANCISCY
Operations Manager

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487 - 493 of 1,348 reviews

Reviewed December 11, 2012

Very friendly helpful reception staff.Had a deluxe room on the top floor. Large room with balcony very clean well maintained
Breakfast was ok cooked meats cold egg etc. .
Hotel is in a quiet area of Budapest about 200 yards walk to Hero's square and about 5 min tube journey to central Budapest Trams are every 2 minutes and cost less than a £1 each way or 3 day unlimited public transport ticket can be purchased for about £11 for use on trolley buses, trams, buses or tube.

  • Stayed: December 2012, traveled as a couple
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Thank aceadviser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded December 14, 2012

Dear Guest "aceadviser",

Thank you very much for your positive feedback and for taking the time to share your comments with us and other readers. We are pleased to hear that you enjoyed your stay at Mamaison Hotel Andrássy Budapest. We hope to have the opportunity to welcome you back at our hotel very soon.


Best regards,
Gergő FRANCISCY
Operations Manager

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Reviewed December 10, 2012

The hotel is a little bit out of the way, but considering the price/quality definitely worth considering on your next visit to Budapest. Especially as the center of town isn't far if you take the metro. The rooms are spacious and of excellent quality. The staff is friendly, and while the restaurant portions are a little on the smallish side, the cook does know how to surprise.

  • Stayed: December 2012, traveled on business
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Thank Alain T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded December 11, 2012

Dear Valued Guest ‘belgiantraveller000 ’,

I would like to thank you for taking the time to provide such a nice review of the Mamaison Hotel Andrássy Budapest!

I am happy to read your comments and will share them with my team. It is nice to hear that you liked your room and our service met your expectations!

We do hope that we can welcome you again in the near future!

Best regards,
Gergő FRANCISCY
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2012

Excelent location.This hotel is a great value for money hotel. The room is big and clean. The staff were very friendly and helpful (as are all the people of Budapest) and I would definitely stay here again.

  • Stayed: December 2012, traveled as a couple
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1  Thank EMILCraiova_Romania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MamaisonAndrassy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded December 5, 2012

Dear Valued Guest “EMILCraiova_Romania ”,

Thank you so much for your fantastic review about your stay in Mamaison Hotel Andrássy Budapest.
It was a pleasure to read how much you enjoyed every minute of your stay.

We really appreciate your comments and we hope that we will have an opportunity to demonstrate even more excellent service from all our staff by your next visit.

Best regards,

Gergő FRANCISCY
Operations Manager

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Reviewed December 4, 2012

Arrival at hotel was efficient and staff very friendly and helpful when asking about the city. Metro line very close. hotel also close to heroes square and massive open air ice rink. Zoo and thermal baths also within walking distance. Be careful with ticket inspectors they are very ruthless and fine you on the spot if you dont keep to the rules exactly. Our 72hr Budapest travel card had expired by 15 minutes when we arrived at the airport. We had spare single tickets but because they had not been stamped he refused to accept them. very disappointing attitude to the tourists. Nearly missed flight because we didn't have any forint. he called the police and insisted on us going to the atm machine Appealed to the rail company but was rejected

  • Stayed: November 2012
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Thank mally180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MamaisonAndrassy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded December 5, 2012

Dear Valued Guest "mally180",

Thank you so much for your short but amazing review about your stay in Mamaison Hotel Andrássy.

It is also nice to read your comments about the location and the nearby touristic places.
I am shocked by the behaviour of the ticket controller, and I will forward your message to their Customer Service.

We would be glad to welcome you at Mamaison Hotel Andrássy during your next stay in Budapest.

Best regards,

Gergő FRANCISCY
Operations Manager

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Reviewed December 3, 2012

Great hotel. Lovely rooms and very helpful, friendly staff. The hotel is quite small, but with that comes a great service. Whilst breakfast was buffet style, there was a lovely choice of food available. We did not have evening meal in the hotel but the menu did look interesting. I would stay there again next time we visit Budapest.

  • Stayed: November 2012, traveled with friends
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Thank MaryG47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MamaisonAndrassy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded December 5, 2012

Dear Valued Guest "MaryG47",

Thank you so much for your short but amazing review about your stay in Mamaison Hotel Andrássy.

We are pleased to read how much you loved the design of the hotel. It is also nice to read your comments about our professional staff.

We would be glad to welcome you back at Mamaison Hotel Andrássy during your next stay in Budapest.

Best regards,

Gergő FRANCISCY
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2012

OK - Pro's. Small boutique hotel, close to Hero's walk, metro close by and clean room, the one I had anyway. That's about it..

Con's.. Does not seem to be a happy place for staff to work, not many smiles! No tea and coffee making facilities in the room, ,you can get it taken to your room at a cost of 5 Euros, on a first come first serve basis! No complimentary bottled water in the room (Is this a five star?!). No face cloth in the bath room, no rubber mats for the shower - again you can ask for these things - hassle factor! Close to Andrassy road, can be a bit noisy.. Food is over rated and not worth the money you pay for it, if it was outstanding food then you would not mind paying - but it's not..

I asked the front desk to order a taxi for me to the Buda side of the river, cost be 4500huf. I grabbed a city taxi on the way back, better car and it cost be under 2000huf - hence you are ripped off by more than twice by taking the taxi from the front desk - order your own taxi if you can if you want to save some money.. No Gym or Pool, you can get this free of charge at another hotel with a card they give you... hassle factor - not a 5 star hotel in my books! someone needs to review their rating or claims...

If you get a heavily discounted tariff, then it will be worth the price to stay!!

Room Tip: ask for a balcony room!
See more room tips
  • Stayed: November 2012, traveled on business
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Thank Rossac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MamaisonAndrassy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded December 5, 2012

Dear Valued Guest “Rossac”,
Thank you very much for taking time providing a review of the Mamaison Hotel Andrássy Budapest!

Our staff is delighted that you enjoyed their service. It is our pleasure to do our best for your comfort.
I am very sorry that some of our services did not meet your expectations. We are always trying to improve ourselves so thank you very much for your feedback again.
I hope that we can welcome you in the future again and we can provide you with a much better service and experience.

Best regards,

Gergő FRANCISCY
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mamaison Hotel Andrassy Budapest

Address: Andrassy ut 111., Budapest 1062, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Family Hotel in Budapest
#19 Romantic Hotel in Budapest
#21 Luxury Hotel in Budapest
#26 Business Hotel in Budapest
Price Range: $79 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mamaison Hotel Andrassy Budapest 4*
Number of rooms: 68
Official Description (provided by the hotel):
One of the most exclusive Budapest boutique hotels, the luxury Mamaison Hotel Andrassy is conveniently close to the city's business, governmental and tourist districts. Uniquely designed in Bauhaus style, it offers superior accommodation in Budapest and genuine service. Located in the exclusive Embassy neighborhood, just off Budapest's Andrássy Avenue, the hotel was originally built in 1937 and reached its boasting contemporary interior design after several complete refurbishment programs. With excellent in-house dining and top-class hospitality our hotel serves as a perfect Budapest city base. For concerts, performances and other programs & events in Budapest we recommend our partner GoToHungary. Mamaison Hotel Andrassy boasts 61 rooms, 7 suites (20-70sqm), 24-hour front desk, multi-lingual staff, Complimentary Wi-Fi, La Perle Noire Restaurant and Lounge, Gourmet breakfast, Room Service, In-Room movies, Exclusive business facilities, Large-scale meeting facilities, Parking spaces. ... more   less 
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Also Known As:
Hotel Mamaison Andrassy
Mamaison Andrassy Budapest

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