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“Good location, exceptional service”
Review of Hilton Budapest

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Hilton Budapest
Ranked #20 of 333 Hotels in Budapest
Certificate of Excellence
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Good location, exceptional service”
Reviewed March 20, 2013

The hotel is next door to Matyas Church and the Fisherman's Bastion and very close to the Royal Palace. There are also some great, reasonably priced restaurants nearby so the location is great. There are good views from the room and the breakfast area.

The service we had at the Hilton was excellent. Every single member of staff spoke perfect english and was very helpful and friendly. We were able to secure our bags securely after check-out too which was great.

The rooms were clean and had everything we might need, including a safe, an iron and ironing board, and a hairdryer in the bathroom.

The breakfast buffet was delicious and fresh, with everything you could possibly want including cakes!

I would recommend this hotel and if I stayed in Budapest again I would be happy to return myself.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amy_Tux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, March 27, 2013
Dear Guest,

Thank you very much for your recent review.

I am very pleased to hear that you have had such a memorable stay here at the Hilton Budapest and that our unique location, our views and our services were so much to your liking.
When you plan your next visit in the summer, please contact us at reservations.budapest@hilton.com, or reach out to me directly at zoltan.arvai@hilton.com.

Thank you very much once again, and I look forward to welcoming you back soon.

Yours sincerely,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,070)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
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English first
Ann Arbor, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2013

I had an excellent experience at the Budapest Hilton in the Castle District. If you can tear yourself away from the view, it is a short walk to many sites and excellent museums. The hotel is spotless and the staff very willing to assist. I agree with another reviewer, this is the one of the best hotels I have ever experienced.

Room Tip: Ask for a room with a view of the Danube.
See more room tips
  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank L I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, March 21, 2013
Dear Guest,

Thank you very much for your recent stay and review.

I am very happy to hear that you have had a pleasant time here with us and you were impressed by our majestic location. I am proud to read that our team members have been doing their utmost to make you feel valued and taken care of during your whole stay.

Thank you very much once again for your feedback, and we look forward to having you with us again in the years to come.

Yours sincerely,

Zoltán Árvai
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 17, 2013

I've been at Hilton last year for business: one of the best hotel I ever been!
Amazing and quite location with excellent view of the Danube river from the massive room, well decorated and always perfectly cleaned; spacious bathroom with both shower and bath tub.
Rich and various breakfast with fresh treats every morning, was hard going to work after eating something so delicious.
High quality as expected from Hilton Hotels.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank InVenereVeritas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, March 19, 2013
Dear Guest,

Thank you very much for your recent stay and review.

I am very glad to hear that you have had such an excellent stay here with us at the Hilton Budapest. It is so inspiring for us to know that you enjoyed our hospitality and that we have been able to impress you during this stay.

Thank you very much once again for your kind words, and if you do plan a return visit please do contact us at reservations.budapest@hilton.com.

Yours sincerely,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frodsham, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 17, 2013

This hotel is based in the Casle district of Budapest on the Buda side of the city.
Great views across the Danube to the Parliament building.
Hotel rooms are very good and the staff were excellent. Nothing was too much trouble, from recommending somewhere to eat to arranging transport. Thankyou all we had a great holiday in a really lovely city.
One note of caution though. There is a bar across the road slightly to the right as you look from the Hotel enrtance whose entrance is gained via a small passageway.Beware the drink prices are not on display, the staff are surley and the prices ridiculous, ENTER AT YOUR PERIL>
Sorry to end on a negative so I won't.
If you stay at this hotel and avaoid that bar, you will have a great time. Try the baths for a anothergreat experience.

Room Tip: Get a room with a Danube view, it is worth the extra.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenneth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, March 19, 2013
Dear Guest,

Thank you very much for your recent stay and review.

I am pleased to read that our location was so to your liking, and that the service that you have received was great. We pride ourselves on valuing and caring for all of our guests, and I am very happy to you have been able to experience this first hand.

That being said, I am sorry to hear about your negative experience about that bar in the neighbourhood. I have advised our Front Desk management team of your comments in order for them to follow up accordingly. I would like to assure you that all places to dine (eat and drink) out - offered by our Concierge team - are absolutely trustworthy high quality restaurants or bars. The one you mantioned in our neighbourhood is not at all recommended!

Thank you very much once again for your constructive feedback, and I do hope to have you with us again in the future.

Yours sincerely,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
598 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 746 helpful votes
Reviewed March 15, 2013

We stayed here for a long weekend and enjoyed the hotel. It has an excellent, quiet location with superb views from some of the rooms. We enjoyed the restaurant and bar but overall the hbotel does have a dated feel to it and needs a refurb. Staff were universally excellent and we particularly enjoyed the Executive Longe service.

Room Tip: Get one with a view - otherwise there are better hotels
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bathpair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, March 19, 2013
Dear Guest,

Thank you very much for your recent stay and review.

I am so glad to hear that you have had a pleasant weekend break with us at the Hilton Budapest,

Thank you very much once again for your kind comments about our location and the views. I am also glad to hear that you were impressed by our restaurant services.
if you do plan a return visit please do contact us at reservations.budapest@hilton.com.

Yours sincerely,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broxbourne, United Kingdom
Level Contributor
108 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 15, 2013

a very good hotel overlooking the danube river and the town of pest plenty to see and do in this part of the city good restarants but because its on the castle side alright going down but very steep to walk up although there is a very good bus service

Room Tip: bring walking shoes ??
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thomas f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, March 19, 2013
Dear Guest,

Thank you very much for your recent review.

I am very happy to read that you have had an enjoyable stay here with us at the Hilton Budapest. It is great to hear that you liked our unique location, which is pretected by UNESCO World Heritage.

When you do plan a return visit to us, please do reach out to us at reservations.budapest@hilton.com, we will be more than happy to assist you.

Yours sincerely,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 15, 2013

This Hotel offered a Valentie break and a special deal...its was wonderful and based in Buda overlooking the River Danube.
The service was first class, food wonderful,,and evrything you would expect from a Hilton Hotel.

The immiediate area is very historic with cobbled streets etc and amazing views over to Pest, there was a No 16 bus that took you straight to the city part.

We will revisit Spring/Summer to see this brilliant city at its best.
Budapest is an absolute must.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, March 19, 2013
Dear Guest,

Thank you very much for your recent review.

I am very pleased to hear that you have had such a memorable stay here at the Hilton Budapest and that our unique location and our views were so much to your liking.
When you plan your next visit in the summer, please contact us at reservations.budapest@hilton.com, or reach out to me directly at zoltan.arvai@hilton.com.

Thank you very much once again, and I look forward to welcoming you back soon.

Yours sincerely,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Budapest

Property: Hilton Budapest
Address: Hess Andras ter 1-3., Budapest 1014, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > District I / Buda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Budapest
#14 Family Hotel in Budapest
#15 Business Hotel in Budapest
#18 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Budapest 5*
Number of rooms: 321
Reservation Options:
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Also Known As:
Hilton Budapest - Castle District Hotel Budapest
Budapest Hilton

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