This hotel is perfectly placed in the Castle District, but it goes downhill from there. When we arrived on the Saturday (we were booked in for 7 nights) we were offered a river view for €30.00 extra per night, which annoyed me - if the room was available why didn't they just book us in to that room we had already paid for our room, why try and get more out of us. The front of house staff had an air about them that said "I work for the Hilton, but without the visitors - there wouldn't be a Hilton hotel. The porters were excellent and also the dining room staff. Prices were high in the bar, with the result that there were only about 5 to 10 people at most in the bar in the evening, but normally just one or two. There was an air of indifference about the hotel, nobody asked you was everything ok, did you have a nice day etc. They just wanted to get as much money out of you as possible; at least this was our experience for example bottle of water in the hotel was 1900 fl but in the local supermarket it was 195fl, the rate for fl against the euro was between 250 and 300fl per Euro. The mini bar prices were very very high, and there was no sheet to mark off the items you used from the min bar, it was left to the cleaning staff to check the contents of the mini bar each morning. The room was lovely overlooking the street, it got a bit noisy on the Friday night but overall no complaints. The reception/lobby area could do with a revamp it’s looking a bit dated.
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- Also Known As:
- Hilton Budapest - Castle District Hotel Budapest
- Budapest Hilton