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“Views are stunning”
5 of 5 bubbles Review of Hilton Budapest

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Hilton Budapest
Ranked #19 of 342 Hotels in Budapest
Certificate of Excellence
Isle of Man, United Kingdom
Level Contributor
151 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Views are stunning”
5 of 5 bubbles Reviewed October 22, 2012

We booked a room on the Executive floor which gave us access to the Exec lounge on the same floor.
We arrived late in the evening and drive up to the hotel was pretty impressive. We were checked in quickly and room was large, clean and spacious even for 4 people. Liked the wooden window shutters.
View from the Executive lounge over to the Parliament buildings across the River Danube was amazing both day and night. And the hotel is located immediately beside the Fisherman's Bastion which we visited the next day where the views are even better. This hotel must have the best location in Budapest for views.
We had breakfast, with everythng we wanted and hors d'oeuvres in the Executive lounge and were well looked after by the staff. The lounge provided free WiFi access and there were pc's to use in the adjoining room but these were very very slow to load. We also booked a taxi from the hotel to the airport through the Exec lounge concierge.
There are buses that run from close by the hotel down into central Budapest.
The Buda area was very quiet at night, although this may have been exascerbated by the Beer Festival which was being held nearby at the time of our stay.
Wonderful place to stay for a few nights stay in Budapest, we would stay there again if visit in future

Room Tip: We booked our room through British Airways and got a very good deal. Would also suggest you book a...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pambolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, October 26, 2012
Dear Guest,

Thank you for staying at Hilton Budapest and taking the time to submit your review.
I am really pleased to hear you had such a lovely stay at Hilton Budapest.
I am grateful for your praising regarding the comfort and cleanliness our your guest room and appreciate your inspiring comments about the location of our hotel and the services of our Executive Club Lounge.
It would be an honour to welcome you back to our hotel soon.

Best regards,
Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,975 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Dusseldorf, Germany
Level Contributor
58 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed October 18, 2012

The Hilton Castle in Budapest is located on the top of a small hill next to the city center. Rooms to the river have a spectacular view over the city, especially in the night. All other services and food etc are on 4 to 5 star (German) level. Taxi to the airport takes 30 Minutes. No pool !

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DonN1900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, October 26, 2012
Dear Guest,

Thank you for staying at Hilton Budapest and share your comments with Tripadvisor Community.
We are glad to read that you enjoyed your stay and also that your were impressed by the
beautiful view from your guest room.
Just to let you know: should you wish to visit a pool during your next stay, there are several splendid swimming pools and thermal spas in the neighbourhood approachable within 10 minutes by car.
We look forward to welcoming you back,

Kind regards,

Zoltán Árvai
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danville, CA
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed October 17, 2012

All the modern amenities in the center of a historic district. We stayed in a Danube view room and had access to the executive lounge. The lounge has free wifi, but the rooms don't.. They serve full breakfast in the morning, snacks during the day, and heavy hors d'ouvres with beer and wine in the evening. There's a dedicated concierge in the lounge as well.

Room Tip: Danube view room looks out over the Fishermen's Bastion and the Parliament..
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Roadwearrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, October 18, 2012
Dear Guest,

Thank you for staying with us and for sharing your valuable comments.
We hope you had a pleasant stay at Hilton Budapest and returned home with great memories.
We look forward to welcoming you back again.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 17, 2012

The location can not be beat- built into the castle with stunning views. We booked a double queen executive room, and were very happy with the room. As a Hilton honors diamond member, check-in was in the executive lounge instead of in the lobby. We arrived mid-morning, around 10 am, and were told the only room available did not face the castle, but it was out choice if we wanted to check-in early or wait for another room. We chose to check in early and the view from the executive lounge made up for it. I can not say enough about the staff working the executive lounge, and they would be reason enough to return to the hotel. Taking the time to talk to each guest, as well as helping with suggestion of what to do around the city,The selection of wine, beer, and different food throughout the day is excellent. We chose to eat breakfast at the restaurant both mornings, instead of in the lounge. Having a much wider selection downstairs we were happy to have the option. The room was very large for European standards, and was very comfortable even with 4 of us in the room. The only hotel we would return to in Budapest.

Room Tip: Executive lounge
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renee0232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, October 18, 2012
Dear Guest,

Thank you very much for staying with us and appreciate your time taken to share your positive experience with other respected travellers of Tripadvisor Community.
Please be assured that I have forwarded your praising to the relevant heads of departments and will make sure to celebrate your words of appreciation together.
I am really glad to hear that you felt so much valued and cared for during your stay. I am glad to hear too that you liked our location, the facilities and services of our hotel.

Whenever you plan to return to Budapest, we will be honoured to be your hosts again.

Best regards,

Zoltan Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 16, 2012 via mobile

I spent around 2 months in this hotel. if you like the historical part of Budapest you just need to go out from the hotel and everything is there. The personal is very friendly and helpful. I can recommend this hotel to everybody.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kistvanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, October 18, 2012
Dear Guest,

Thank you for taking time to submit a review on this site. I am grateful for sharing your positive experience with other valued Travellers.

Should you wish to return to Budapest, we look forward to welcoming you back .

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maui, Hawaii
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed October 15, 2012

I’ve read the reviews of TripAdvisor that rate this Hilton very highly. On the other hand, the people I traveled with grumbled about this Hilton.

Oh yes, the rooms are clean, large enough and have a Western European feel that may make many West European and America travelers feel like they’re home.

But, do we really travel so we can feel like we’re at home?

This Hilton is high on a hill on the opposite side of the Danube where most of the life and activity in Budapest are. That means if you go into the city to see most of the sites, the market, the local restaurants, etc., you have to take a bus, a taxi, or a cab. The ride is annoying because the hill is steep and the road has several switchbacks. Once or twice is fine; do it several times and you wish you stayed on the city (Pest) side of the river.

The Budapest Hilton hit us with their unpopular Internet policy. Maybe this is something that shouldn't rise to the level of decreasing the rating of this hotel but it doesn't seem that some other luxury hotels charge for the Internet. We all have voice mail, get our emails and may want to check out a restaurant via the Internet. So, why does the Budapest Hilton charge for that? Reminds me of the days when hotels charged for color TV. Worse yet, they charge “per device” which means if a family member wants access, they can’t do it while you are online.
Worse again, if you do not log off and simply turn your device off, a second device cannot have access.

If you think the workaround is to use the business center, well think again. They charge for that as well. It’s archaic. The travelers I was with would rather pay a higher room rate than get “nickel and dimed” with this Internet policy. There are other luxury hotels that are in better locations that include Internet service.

Room Tip: The hotel is huge. Rooms facing the Parliament building may require a long walk from the elevator.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NoAxToGrind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, October 16, 2012
Dear Guest,


Thank you for taking the time to post review on this website.

We were sorry to learn that you were kind of disappointed with your recent stay at our hotel and would apologize for the fact that you have not received a response to this issue you raised on
departure.

We and all Hilton Hotels Worldwide always endeavour to offer the highest level of service. I am sorry that on this occasion we could not meet your expectaions. I regret that we cannot offer a remedy at this point, however, I am pleased to advise you that as of 2013 wi-fi will be provided complimentary in all public areas of the hotel meeting the latest Hilton Brand Standard.

We do hope that despite your disappointment, you had a pleasant vacation and we may take the opportunity of welcoming you back to Hilton Budapest at some point in the future.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford Ms
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 14, 2012

The staff is very friendly and helpful. While the interior is not majestic or unique, the view makes the hotel wonderful. I fell in love with Budapest and was very glad to stay on the Buda side. It felt magical.

Room Tip: Ask for a river view.
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  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuckyCaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, October 16, 2012
Dear Guest,

Thank you for sharing your positive experience with other respected travellers and readers of Tripadvisor.
I am glad to hear you were so much impressed by the unique location of the hotel.
We hope we may have the pleasure of welcoming you back again.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Budapest

Property: Hilton Budapest
Address: Hess Andras ter 1-3., Budapest 1014, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > District I / Buda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Budapest
#14 Family Hotel in Budapest
#15 Business Hotel in Budapest
#17 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Budapest 5*
Number of rooms: 321
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Hotels.com, Hilton EMEA, Priceline, Cancelon, Cheap Tickets, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hilton Budapest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Budapest - Castle District Hotel Budapest
Budapest Hilton

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