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“At the heart of Budapest” 4 of 5 bubbles
Review of Ambra Hotel

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Ambra Hotel
Ranked #80 of 342 Hotels in Budapest
Moscow
Level Contributor
62 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“At the heart of Budapest”
4 of 5 bubbles Reviewed December 13, 2012

Probably the best about this hotel is its location; that does not mean all the other things are bad - they aren't - but being just 5 min away from Opera and cuty center is indeed a great value. As all Best Westerns, it keeps the chain quality, the breakfast is rich and tasty. The other good option is open bar where one can enjoy complimentary drinks all day long (this is to compencate abnsence of tea try in the room perhaps).
The rooms are not big but convenient; the only problem we've got was heating: too hot, although in December it is a plus rather than a minus, but still to be considered.
If the windows of your room are facing the street there may be problems with loud people throughout the night (it is bar district), so if possible please ask for the other side.
Overall quite a decent place to stay at!

Stayed December 2012, traveled on business
Helpful?
Thank V0lta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelambra, General Manager at Ambra Hotel, responded to this review, December 18, 2012
Thank you very much for your detailed review of our Hotel. We are all glad that everything in the hotel met your expectations. Answering the overheating problem maybe you didn't find the index
on the heating system to turn it lower. I am also happy that you find our breakfast very tasty and liked our open-bar.
Thank you for recommending us and hope to see you soon again!
Don't hesitate to choose us next time as well!

Gabor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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583 reviews from our community

Traveler rating
    171
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    88
    33
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Oslo, Norway
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed December 4, 2012

Centrally located hotel, near opera and sight seeings. Walking distance to train and tram lines. Friendly personnel. The hotel is not that big and the breakfast area is small. The quality of breakfast was not good.

  • Stayed December 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank hansbonito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelambra, General Manager at Ambra Hotel, responded to this review, December 18, 2012
Thank you very much for your review. We are happy that you had a good time in our Hotel and also were satisfied with the price and service.
Hoping to welcome next time as well if you come to Budapest again!

Gabor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati Philippines
Level Contributor
149 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 bubbles Reviewed December 1, 2012

This is a clean, functional, conveniently located hotel. I enjoyed the delicious breakfast and i loved the complimentary drinks and snack bar round the clock set up at the dining area. Staff were helpful and attentive. Our first visit we were put in a bigger room which was nice with a balcony (that faced other balconies). We were able to leave our luggages behind for safekeeping when we left for a 4 day trip. Upon return got their standard rooms which was a little small but nevertheless adequate for our needs. Budapest is a beautiful city and we found this hotel ideally located for exploring.

Room Tip: I would go for the bigger rooms.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KimberlyGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelambra, General Manager at Ambra Hotel, responded to this review, December 18, 2012
Thank you very much for taking time to share your observations about our Hotel here at Tripadvisor. We are very happy that you were fully satisfied with our staff and services. It is always a pleasure for me to read these kind replies for the Hotel.
We would love to see you again!

Gabor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haifa, Israel
1 review
5 of 5 bubbles Reviewed November 11, 2012

We spent 7 nights in the hotel. We got a big room (just after arriving at 10:00am) with bathroom of the size of a regular hotel room. Everything was very clean. The service is excellent, each request answered immediately and precise. The breakfast is really full breakfast, which was not so good for diet :-) TV set is a little bit small for the room of such size with only one English channel, but we came to Budapest not to watch TV. The towels are not of the highest quality, but the bedding is very good. The location is the next to the best one (only leMeridian has the best location in Budapest), but in 5min you can get to Deak Ferenc square or in 2min to Opera metro. Everything you need you can find on Kiraly str; the hotel is the first building on your left when you turn from Kiraly to Kis Diofa.
We read many complains that it is hard to find the hotel even for taxi drivers. We got very good experience with www.cheapshuttle.eu (info@cheapshuttle.eu). The driver waited for us in airport, and it costed 20 Euro (or 16 Euro if you call him after custom).
For sure we'll recommend this hotel and stay in it in the future.

Room Tip: Our room was on the 6th floor facing Kis Diofa street.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EmanuelFG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelambra, General Manager at Ambra Hotel, responded to this review, November 24, 2012
Thank you very much for your fantastic detailled comment. It was a pleasure for us that you had a great time in our Hotel and everything met your expectations. We are going to expand out TV channels in the near future so it is not gonna be a problem any more :).
Hoping to see you next time again in Best Western Plus Hotel Ambra! Don't hesitate to choose us again!

Gabor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton, Florida, United States
1 review
5 of 5 bubbles Reviewed November 10, 2012

I had the pleasure of staying at the Ambra for two weeks, and did not want to leave, wishing I could have extended my stay. I found it to be my favorite of all the hotels I have stayed in twenty-seven countries. The hotel personnel are incredible, helpful to the max, and feel more like personal friends than merely a staff. The morning breakfast was incredible, the kitchen personnel keeping the breakfast bar fully stocked and the quality of the food did not feel institutional like so many other breakfast attempts elsewhere. The rooms were impeccable in their cleanliness and the location provided a grocery store within steps of the hotel. The Old World feel of the location added a fantastic ambiance to my stay and also was a convenient walk to the Metro and tram locations. They are extremely knowledgeable about the city and provided me with all the information I needed to make informed decisions about the sites I wanted to see in Budapest. I could write a book about how much I appreciated their help and I truly miss them. If I ever return to Budapest I would not consider staying anywhere else. Jim Miller

  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelambra, General Manager at Ambra Hotel, responded to this review, January 20, 2013
Dear James,

Thank you for the kind comment! It was a pleasure having you here, and we sincerely hope to meet again. Thank you for the card as well, Mariann recieved it safely, and don’t worry aboute the loss of pictures. Budapest is always here to be admired and enjoyed, you’re more then welcome to return any time.
We hope the extravagant weather passed over you without significant affect. All of the staff sends you and the fourlegs warm greetings from Ambra,

Gabor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
96 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed October 20, 2012

Room - nice and modern, good sized room and bathroom. Double bed WASN'T a double bed but two singles pushed together (not even zip link mattress) and two single duvets (one feather duvet and one polyester - why not both the same??). Very annoying when mattresses moved during the night and you fell down the gap! Beds however were very comfortable and we slept well for the 3 nights that we were there (as long as we remembered to stay on our own beds!).

View - terrible, overlooking a high brick wall blocking out almost all daylight (it was impossible to tell whether it was sunny in the mornings when we woke up, sky was barely visible). When you looked down you could see a small courtyard which was used as a staff smoking area. We were unable to open the window for our entire stay as the room very quickly filled with the smell of cigarette smoke.

TV stations - very poor, only English channel was a dull news channel. Not even any music channels or radio stations (I thought this was compulsary for a 4 star hotel, especially for Best Western compliancy)

Cleanliness - could have been better. Found a couple of peanuts/raisins on the floor from previous occupants. Dust on lamps, telephone and bathroom fixtures/fittings (towel rail, toilet roll holder etc). Just needs a little more attention to detail.

Facilities - no tea/coffee in room. This was available in the lobby/breakfast room for guests to help themselves to, but you weren't allowed to leave with the mugs, so still couldn't have a hot drink in your room. WiFi was quite inconsistent, didn't always work in the room.

Breakfast - great selection of breads, mini pastries, cold meats, cheeses, jams, fruit juices, yoghurts and cereals. Hot options also available, scrambled eggs were always on offer, along with either bacon or sausage and potato cakes or fried bread. Very good breakfast.

Location - excellent location (easy to find after being helped out by a very friendly bus driver) - if arriving by train, don't use a taxi from Keleti station - they will charge €20 for a 1 mile journey (don't be put off by the run down looking street with graffiti on the walls, especially if arriving at night - areas like this can be found all over the city, but Budapest is an amazing place and perfectly safe). Hotel is a few minutes walk from Opera metro station and is close to many great bars and restaurants. The location is actually the Hotel Ambra's biggest advantage, and I would certainly stay again if I chose to visit Budapest for a second time.

Overall, this is a very good hotel with friendly staff and nice rooms, however it just falls short of it's 4 star rating in my opinion (in the UK, this would be a 3 star hotel) - with a little bit of improvement it could be an excellent hotel.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lindsey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelambra, General Manager at Ambra Hotel, responded to this review, November 17, 2012
Thank you very much for your circumstantial description of our Hotel. It is good to read the things that you were satisfied and those you had lack. We are always try to improve so we need these kind of building reviews as well.
I am sure if you come back next time you will be fully satisfied with us.
Looking forward to welcome you again!

Gabor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 13, 2012

Friendly stuff, eager to help. The shades in the room provide full darkness, the water in the shower is really hot and the stream is very strong. Having free coffee and tea in the middle of the night without having to wait or to pay for it is a very nice touch. The breakfast selection is nice and rich enough.

Room Tip: Rooms on the top floor are qieter
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank yaelmelamed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelambra, General Manager at Ambra Hotel, responded to this review, October 23, 2012
Thank you very much for your nice description of our Hotel and staff. It joyous for us that you had a good time here and were satisfied with our services and also the breakfast met your expectations.
If you come to Budapest next time don't hesitate to choose Best Western Plus Hotel Ambra again.

Gabor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ambra Hotel

Property: Ambra Hotel
Address: Kis Diofa utca 13, Budapest 1077, Hungary (Formerly BEST WESTERN PLUS Hotel Ambra)
Phone Number:
Location: Hungary > Central Hungary > Budapest > District VII / Jewish Quarter
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#57 Luxury Hotel in Budapest
#86 Romantic Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ambra Hotel 4*
Number of rooms: 37
Official Description (provided by the hotel):
The whole hotel is redesigned in 2016. The 37 bedrooms are in boutique style, all equipped with stylish interior, air-conditioning, safe, minibar, LCD TV, free use of wireless internet.Full hot and cold buffet breakfast is served for the guests offering delicious international and traditional Hungarian dishes. We provide free coffee, tea and snacks in our open bar all day long. Tablets are available on the Lobby area , the wireless internet is free of charge in the entire area of the hotel. Safe, underground garage is available on site. ... more   less 
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Also Known As:
Ambra Hotel Budapest

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