On arrival we were given our room key only to find we had been put in a room with two single beds instead of a double. The staff at reception were extremely rude and not understanding or helpful, and it took some "persuading" to change our room to what we had booked (and what was clearly printed on the booking confirmation). One member of reception told us to "push the beds together" which I thought was completely unprofessional considering we had obviously paid for a certain room.
When we finally got to our correct room, it was very clean and spacious. The spa in the hotel was relaxing and quiet, different temperature baths, a steam room, sauna and jacuzzi.
Location wise, it was a little bit further out than we would have liked, but the tram line is straight across from the hotel and is easy enough to use. It took about 15/20 minutes to be in the centre and where everything is happening.
As long as you can turn a blind eye to rude staff, this hotel was great value for money.
- Official Description (provided by the hotel):
- The Aquincum Hotel Budapest hotel overlooks the Danube on the historic Buda side, at the Arpad Bridge, opposite Margaret Island. Providing an exquisite balance between business, leisure and relaxation, the hotel offers comfortable accommodation, versatile conference facilities, and a natural thermal spa. We are located near some of Budapest's most fascinating attractions including the ruins of ancient Aquincum and the hills and forests of Buda. Downtown Budapest and the Danube Bend are also within easy reach. ... more less
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- Also Known As:
- Ramada Plaza Budapest Hotel Budapest
- Ramada Budapest
- Budapest Ramada