AVOID! AVOID! AVOID! Anyone who is looking for a nice Italian restaurant should definitely NOT go to La Coppola. We went there last week and I must say it was by far the worst experience I have ever had in any restaurant around the world.
To start with the restaurant is incredible overpriced. There are far better options in the beautiful town of Budapest. The interior is badly chosen and reminds too much of a corporate place rather than a real Sicilian restaurant as the owner claims.
In fact, the authenticity of this "Sicilian" place must be questioned. A quick look on the wine menu verifies that this place is probably not even Italian. The description used was simply translated using Google translator (photo)
The food was for European standards just average. I would not give this place more than 2 months before it will be bankrupt in Italy. For a starter we had a mixed plate of meat. The salami was the one which is used for the pizza. Hardly any taste and super industrial. Same goes for the Mozzarella, which was of low quality and far from being Mozzarella di Bufala as written on the menu.
The pasta dishes were of even worse quality. Never had a more monotonous tasting pasta before (Norma it was called). My neighbour opted for the Orata, which he immediately regretted once it arrived. The smallest piece of filet I have encountered on a poorly presented plate with 3 slices of lemons. Welcome to the 80s.
Lets talk for the service a moment. I do not even know where to start. The waiter who spoke broken Italian was the rudest waiter who ever served me. This man should not be working in the service sector!! When a girl at our table complained (in a nice way) that she received something she has not ordered the waiter insisted that the dish was correct. After the whole table agreed that the food was in no way aligned with what was written on the menu, she confronted the waiter again. His response was "Yes, but is it good or not?!?". He then went on and blamed the chef for the mistake. I do not think that the client cares who fault it is!! The waiter was then so well educated to complain about the girl in Italian with people on our very table!!! This guys needs to visit some serious school in Switzerland.
Well, after paying and not leaving a dime of tip (surprise surprise), a friend and me went back to complain to the owner. While 3 waiters lined up behind the waiter and insulted us. That’s how you treat clients. Only after mentioning to write a review on tripadvisor the owner took us seriously and tried to "bribe" us with a cheap bottle of wine, which we thankfully rejected.
The self acclaimed star chef and rising hero in Budapest gastronomy scene is in fact not better than his waiter. He was sitting in the restaurant, playing cards with friends and drinking wine. His cloths were anything but appropriate for a restaurant. Not a single second he was in the kitchen as he proudly claims on his website.
To conclude, if you are looking for restaurant with below average Italian food, want to pay high prices for it and be treated like [--]. La Coppola is the place to be!
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