Really nice hotel, staff willing to bend over backwards to ensure our stay was perfect.
Booked a "romantic package" for my partner and I. Very happy.
The guy who picked us up form the airport was very nice, took the time to explain a few things about Budapest on the way, explaining the areas we drove through, surrounding buildings and general Hungarian info, food, crime, transport history etc.
On arrival, everything was pretty smooth. Was checked in within 5 mins, and porter took us up to our room and showed us a few things. Bags followed shortly.
We where greeted with chilled Rose and chocolates - very nice. Bed was layed out with towel swans (had not see that before) and the bathroom had orchids scattered around.
The room was lovely, spacious, clean with all expected amenities. Coffee maker, three mini bars, safe, huge pillows and a rotating 50" LG smart TV. The bed was fantastic. The TV and speakers could be hooked up to a laptop or mobile, so you could play videos / music of your choice. Windows where double, double glazed and lockable.
The bathroom was equally as nice, good hairdryer, DUAL rainfall shower heads and the bath was bigger than the bed! Enough for 10 people. Very deep (took 20 mins to fill, the water is boiling so did not cool down whilst filling). His and her sinks, with loads of toiletries.
Room service came and went silently, fresh linen, towels and a general tidy, but not imposing. Returned in the evening to find the bed dressed, curtains closed and everything cleaned. Every day.
The bar, cafe and restaurant where very nice, "hotel expensive" but well worth it. Our waiter was able to suggest several very nice wines with dinner. Food was great, well presented with a bit of flair.
On our las night I had an ... altercation, with one of the staff. Tried to get into the 1st floor bar, woman on the door did not acknowledge my partner or I, I literally had to stand in front of her and make it obvious. - Went upstaris - bar closed? - Spoke to reception who explained that they where having an event, hosted by a 3rd party. The woman was not employed by the hotel.
Despite this, they set a private table up for us and brought us a complimentary bottle of wine, the manager could not have been more apologetic. - Really appreciated.
ALL the hotel staff where very nice, two congratulated me on our anniversary (celebrating 5 years) - all spoke good English and where very polite. Would not pass you without saying hello.
As with all hotels, needed a deep clean, surfaces had un-removable cup circles, places you wouldn't look (top of TV, back of cupboards) where dusty - in no way a downer. I've seen far worse. The hotel was very dark (Mrs said: "designed by a man, this lighting is horrible, needs make-up mirror and light) - agree the hotel is very dimly lit, but in keeping with the Asian theme.
Would I stay again - yes 9/10
- Official Description (provided by the hotel):
- "Not just another hotel, it's a lifestyle..." Is the motto of the brand new, fantastically located, truly unique 5-star Buddha-Bar Hotel Budapest Klotild Palace. Dashing luxury and pampering comfort awaits at the 2nd hotel of the world-wide famous, trendy Buddha-Bar concept hotel. It boasts an excellent setting at the foot of the Elisabeth Bridge, in a charming historic building from the 19th century, at the corner of the capital's number-one pedestrian shopping street, Vaci utca. Faithful to the brand, a number of exciting dining venues comprehend to the entire Buddha-Bar experience that is a feast for the senses. The owners of the Buddha-Bar Hotel Budapest Klotild Palace are Sameer Hamdan and Zuhair Awad, owners and CEOs of Mellow Mood Group. ... more less
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