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“4 star at best.”

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Buddha-Bar Hotel Budapest Klotild Palace
Ranked #40 of 336 Hotels in Budapest
Certificate of Excellence
Reviewed May 17, 2013

I'll start with the one plus - they have the same toilets as Will Smith and other Hollywood stars, but this alone does not make it a five star!
Wrote an email asking for a non-smoking room but upon arrival, was given the smokiest, pokiest room on the 5th floor (508). The bathroom, despite having a huge bath, stank, so asked to change rooms and we were given a better room on the second floor.
Toiletries, Nespresso, dirty cups/glasses are not replaced. The electronic 'Do Not Disturb' sign doesn't work when you leave the room, so pop out for 15 mins and your room will be given a quick, cursory clean, even if you haven't used the bathroom etc. Meanwhile, the bathroom FLOODS! This is not a joke, no matter where you stand or how careful you are, you will need all your towels to mop up the monsoon.Therefore, the cleaner has to be asked back, and she will do the bare minimum. If you complain about the shoddy service, you will be told that you have to pay for any further cleaning.

The bathroom door was so stiiff, that in order to get any privacy, it needed both myself and my partner to pull it shut.There was a comic moment when I knocked on the bathroom door, asking to be let out and he went and answered the front door!

Not enough wardrobe space. No iron. No book of info, so one has to contact reception for every little thing.

The top floor bar, which is the hotel's main attraction, was not open all Easter - it's open on Wednesdays only.

The lighting (including the restaurant)) is very dark (Stayed at a similar hotel in Spain where the dimmed lighting worked because of the abundance of sunshine).The finish and atmosphere are definitely not 5 star. It would be better advertised as a normal 4star hotel.

Room Tip: Stay away from room 508! Second floor rooms carry some bar noise till late.
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  • Stayed: March 2013, traveled as a couple
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1  Thank Jets1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EnikoBak, Manager at Buddha-Bar Hotel Budapest Klotild Palace, responded to this reviewResponded May 21, 2013

Dear Jets,

Thank you very much for taking your time and sharing your opinion about the Buddha-Bar Hotel Budapest. We are sorry to hear that our services did not meet your refined expectations.
According to the Hungarian law, all our rooms are non-smoking and we do inform guests about it and provide rooms with balcony for smokers. In case it happens that guests smoke, we do our best to restore the room in its original conditions, so sorry to hear that you had an unpleasant experience.
Regarding the issues you mentioned regarding cleaning, we would like to assure you that this is certainly out of our standards and we will make sure to investigate what could have happened. Please allow me to try to cover each point you mentioned. Indeed there are some rooms where we found some problems with overflows in the shower, however these are going to be fixed in the next couple of days. We are sorry to hear that you missed the hotel’s online directory, that is stored on the multifunctional Television set and is a basic facility in each room and suite, covering information about all services within the Buddha-Bar. Iron is not a standard amenity in the rooms but for request we are more than happy to provide.
The Klotild Bar & Lounge is open for private events at the moment and for the regular Wednesday piano Bar with a Hungarian singer.
We are sorry to hear that the special atmosphere of the Buddha-Bar concept that is based on the sound-sensation and lighting, did not meet your delicate taste.

Should you return to Budapest and choose to stay with us again, we will be more than happy to welcome you again and provide you with a memorable Budapest holiday this time and take good care of you.

Kind Regards,
Eniko Bak
Quality Manager

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1,147 - 1,153 of 1,992 reviews

Reviewed May 7, 2013

This is a beautiful hotel with excellent location and service. There are some constructions going on around the hotel and some rooms can be noisy. When we asked them if we can change our room to have a quiet one, they were really good at taking care of the problem.
We did not have a good experience at the restaurant (see the review) but the hotel itself was really good. Walking distance to most of the good area and very close to metro.

Room Tip: Stay away from the construction area. Get a room in the courtyard.
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  • Stayed: April 2013, traveled as a couple
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1  Thank 832brians832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EnikoBak, Manager at Buddha-Bar Hotel Budapest Klotild Palace, responded to this reviewResponded May 19, 2013

Dear Brian,

Thank you very much for taking your time to share your experience with us! We are delighted to hear that our services met your refined expectations and that you had a nice Budapest holiday.
The constructions are partly over now, so less and less of the noisy works by now.

Really hope that you will return to Budapest soon and we will have an other chance to spoil you with another great holiday at the Buddha-Bar Hotel Budapest Klotild Palace.

Kind Regards,
Eniko Bak
Quality Manager

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Reviewed May 6, 2013

We went to Budapest for our wedding anniversary, booked a room at Buddha Bar. Unique interiour desing, unlike any other hotel (in a positive way), excellent service and staff. Rooms Clean and tidy. Nice but small breakfast (considering the variety)

The only disadvantage is that the bar and the restaurant's prices was not in line with the rest of Budapest, way higher.

  • Stayed: April 2013, traveled as a couple
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Thank Josustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EnikoBak, Manager at Buddha-Bar Hotel Budapest Klotild Palace, responded to this reviewResponded May 12, 2013

Dear Josustin,

Thank you very much for your time leaving a review. Congratulations on your anniversary and we are delighted that you had a memorable stay at the Buddha-Bar Hotel Budapest! Glad that you were fond of the unique atmosphere of the hotel and that our services were to your liking. The Buddha-Bar Restaurant is a part of the concept and offers high-class Asian-fusion cuisine in a unique atmosphere. We are sorry if you found its prices higher than expected.

Truly hope that you will return to Budapest and trust that we will have the opportunity to take you on another journey around the world of Buddha-Bar.

Kind Regards,
Eniko Bak
Quality Manager

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Reviewed May 5, 2013

Pros:
-Great location, you can walk to most places of interest
-Breakfast was really good quality, and they have two different places where you can have breakfast so it never gets too crowded. And breakfast was open until 11 at weekends =)
-The room (and bathroom) was very spacious, and quiet (superior room at 4th floor)
-Friendly staff and great service

Cons:
-Nothing really...the spa area is quite small so don't expect spending a lot of time hanging out in the spa.

Would highly recommend this hotel!

  • Stayed: May 2013, traveled as a couple
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Thank YME06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EnikoBak, Manager at Buddha-Bar Hotel Budapest Klotild Palace, responded to this reviewResponded May 12, 2013

Dear,

Many thanks for taking your time and leaving such a detailed review. We are delighted to hear that you spent a nice time in Budapest and that we had a chance to contribute to your lovely trip. Buddha-Bar Hotel Budapest boasts an excellent location by the main pedestrian shopping street of Budapest, Váci utca with perfect public transport connection, so it is the ideal spot to explore the beauties of Budapest, as you highlighted. We are happy that you were satisfied with quality of the room, breakfast as well as our staff, who's continuously working on providing the best service for a perfect holiday.

Looking forward to welcoming you again at the Buddha-Bar Hotel Budapest!

Kind Regards,
Eniko Bak
Quality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2013

A high-class hotel, which has a very good breakfast and friendly service.The location was really good.

Hotel room was modern and very good in all the conveniences. So, i must say, that if you can get this hotel in right prize, then I strongly recommend.

Room Tip: Try to get room with high location. Restaurant in 1st floor is playing music loudly. Our room was in...
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  • Stayed: April 2013, traveled as a couple
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2  Thank Mika M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EnikoBak, Manager at Buddha-Bar Hotel Budapest Klotild Palace, responded to this reviewResponded May 12, 2013

Dear Mika,

Thank you very much for taking your time to review the Buddha-Bar Hotel Budapest! We are glad that you had a nice Budapest stay and that our services met your refined expectations.

Certainly hope that we will have a chance soon to spoil you with another Buddha-Bar Holiday.

Kind Regards,
Eniko Bak
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

We stayed at Buddha Bar Hotel during the Easter Break and our was stay just so memorable. The weather was not great during our break and we tend to stay indoors a lot. Hence, got a chance to explore and its facilities better. It was truly an experience with excellent Spa facilities, Restaurant, Room, Lounge etc. It was our anniversary so I got in touch with Eniko the GM of Buddha Bar, who eve made our stay a lot more special. Every staff from the restaurant till the door man were really and believed in excellent customer satisfaction. I still need to visit Budapest again explore the city and I would definitely make sure I stay at the same hotel again. Thanks to Eniko and her team for a memorable experience.

Room Tip: Go for the executive room. It is spacious and if you are a tech freak, you would enjoy sync'in y...
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  • Stayed: April 2013, traveled as a couple
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Thank Jaspreet N S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EnikoBak, Manager at Buddha-Bar Hotel Budapest Klotild Palace, responded to this reviewResponded May 5, 2013

Dear Jaspreet,

Thank you for taking your time to write about your experience even though being so busy. It was a pleasure to meet you and your lovely wife during your stay and I am really glad that Buddha-Bar Hotel Budapest captured your heart and we had a chance to welcome you at such an important stage of your lives. Truly glad that you so much enjoyed our services and that you had a chance to explore our outlets from toe to top to take in the full Buddha-Bar experience.

Whenever you would visit Budapest again, we will always be delighted to welcome you again at the Buddha-Bar Hotel! Please pass my warmest regards to your lovely wife and take care Jaspreet.

Kind Regards,
Eniko Bak
Quality Manager (not GM:))

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Reviewed May 1, 2013

I stayed at Buddha-Bar hotel in Budapest for an extended weekend spring 2013 and had a great experience. Central location, great hotel, and perfect service. Special thanks to Edina in reception who helped us find great local restaurants and attractions!

  • Stayed: April 2013, traveled with friends
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Thank per f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EnikoBak, Manager at Buddha-Bar Hotel Budapest Klotild Palace, responded to this reviewResponded May 5, 2013

Dear,

Thank you very much for telling us about your nice Budapest experience! We are glad that you had a great time at the Buddha-Bar Hotel Budapest and that the hotel's central location helped you to explore the attractions easily. Thank you for your compliments to Edina, they have been already addressed.

Truly hope that we will have the pleasure of welcoming you at the Buddha-Bar Hotel Budapest for another great holiday!

Kind Regards,
Eniko Bak
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Buddha-Bar Hotel Budapest Klotild Palace

Address: Vaci utca 34, Budapest 1052, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > District V / Inner City , Belváros-Lipótváros
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #40 of 336 Hotels in Budapest
Price Range: $148 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Buddha-Bar Hotel Budapest Klotild Palace 5*
Number of rooms: 102
Official Description (provided by the hotel):
"Not just another hotel, it's a lifestyle..." Is the motto of the brand new, fantastically located, truly unique 5-star Buddha-Bar Hotel Budapest Klotild Palace. Dashing luxury and pampering comfort awaits at the 2nd hotel of the world-wide famous, trendy Buddha-Bar concept hotel. It boasts an excellent setting at the foot of the Elisabeth Bridge, in a charming historic building from the 19th century, at the corner of the capital's number-one pedestrian shopping street, Vaci utca. Faithful to the brand, a number of exciting dining venues comprehend to the entire Buddha-Bar experience that is a feast for the senses. The owners of the Buddha-Bar Hotel Budapest Klotild Palace are Sameer Hamdan and Zuhair Awad, owners and CEOs of Mellow Mood Group. ... more   less 
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