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“Excellent Hotel”

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Iberostar Grand Hotel Budapest
Ranked #20 of 336 Hotels in Budapest
Certificate of Excellence
Reviewed April 11, 2014

Absolutely lovely hotel. The room was beautiful, the bathroom was massive, the duvet was one of the softest I have slept in!! The area is very quiet and there's no noise at night. The jacuzzi was good although not all the other spa features were turned on despite us calling down to check.

It's in an excellent location, pretty much everything is within walking distance, and it's near a metro which is easy to navigate to get to slightly further away places like the zoo and the baths. There's also plenty of places to eat nearby, some just a minutes walk away by the Basilica, or about ten minutes down to Vaci Street where's there's lots going on.

  • Stayed: April 2014, traveled as a couple
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Thank poppyflower121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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604 - 610 of 1,346 reviews

Reviewed April 1, 2014

This hotel is the perfect location for exploring Budapest. It is very close to major attractions such as the Hungarian parliament building, St Stephens Basilica, Buda Castle and the river; everything is just a short walk away. Close by there are many value for money places to eat.

This hotel and the caring and helpful staff ensure you have a first class holiday. There is a small spa in the hotel basement too. I can't think of anything to improve this hotel.

We had a great time and would come back to this hotel again.

Room Tip: Ask for a room that does not look onto the inner atrium; there are some rooms that have a view. Our...
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  • Stayed: March 2014, traveled with family
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2  Thank Proudlock65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Budapest, responded to this reviewResponded April 3, 2014

Dear Guest,

We greatly appreciate the time and effort you spent to share your feedback with TripAdvisor's readers on your recent holiday experience at our IBEROSTAR Grand Hotel Budapest; our main goal being to achieve maximum customer satisfaction we are enchanted to read that we have been successful on this occasion.

Furthermore we are glad to read that you felt well looked after by our staff and that you appreciated our central location to visit the many points of interest that Budapest has to offer.

It is wonderful to hear that you had a great time and would be delighted to accommodate you again on your next visit to the stunning city of Budapest.

Sincere Regards,
Online Reputation Manager
IBEROSTAR Grand Hotel Budapest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

Great hotel, excellent service, spacious rooms, great food and is very well located. This was my first time visiting Budapest and I had a great expirince. The concierge recomended me a personal tour guide that took my mother and I to a city tour where we expirience daily routine and historical sites that peolple from hungry visit. The next day we went in a Danube bend river tour it was an amazing expirience.

  • Stayed: November 2013, traveled with family
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Thank Karla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Budapest, responded to this reviewResponded April 2, 2014

Dear Karla,

We first would like to thank you for choosing our IBEROSTAR Grand Hotel Budapest for your first visit to Hungary and for sharing such lovely comments on your overall holiday experience among us; it is always very rewarding to read that our guests keep nice memories of their stay at our hotel.

Moreover, we are glad to read that you appreciated the comfort of your accommodation, the quality of our gastronomy and our prime location with easy walking distance to the key sites.

We also would like to thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail.

Once more, thank you for making us your choice hotel when visiting Budapest and for your praising comments on your stay; we hope that you had a safe and comfortable journey back home and to have the pleasure of welcoming you back in our hotels and resorts in the most beautiful destinations worldwide in the near future.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Grand Hotel Budapest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

We have just returned from a 3 night stay at this hotel and can honestly say we were delighted with our choice and well looked after by the staff. Upon arrival we were each presented with a complimentary welcome drink whilst sorting out the check-in. Reception staff were friendly and helpful throughout our stay and made us feel very valued as guests.

Our room was large and well equipped with a comfortable bed and great views over Liberty Square. Bathroom was very contemporary with good quality fittings and glass walls. We really liked the style.

Breakfast was a great experience too. Plenty of choices on offer and delivered by friendly and efficient waiting staff.

We were in Budapest to see the sights and the location of the hotel made the Iberostar Grand Hotel an excellent base for us. Quiet and far enough away from the bars and restaurants that you could get a great nights sleep but still very close to many of the sights and eating and drinking establishments that the city has on offer.

When next in Budapest we would not hesitate to return to stay at this hotel and would highly recommend it to fellow travellers.

Stayed: March 2014, traveled as a couple
1  Thank suzstvh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Budapest, responded to this reviewResponded April 2, 2014

Dear Guest,

We are thrilled you enjoyed staying with us at the IBEROSTAR Grand Hotel Budapest and are sincerely grateful for the time you spent to share your satisfaction here on Tripadvisor and to recommend our hotel to fellow travelers.

Moreover, we thank you for pointing out the beauty of our hotel and are glad to hear that you liked our contemporary décor and the comfort of our accommodations with lovely views over Liberty Square.

The passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a wide breakfast buffet including hot and cold, sweet and salty options in order to cater for all diet requirements and please all palates, it is very rewarding to read that we were able to conquer yours.

We also want to express our utmost gratitude for your amazing words towards our staff and for pointing out their great attitude, genuine helpfulness and commitment to ensure that our guests fully enjoy their stay at our hotel; this is definitely our main asset and we will certainly not fail to congratulate them on your behalf for their contribution to your wellbeing throughout your stay among us.

Last but not least, we are grateful for your highlight on our location, in a quiet area but within an easy stroll to the many points of interest of the lively city of Budapest.

Thank you once more for making us your choice hotel and for the courtesy of your time; it would be a great pleasure to welcome you again at your earliest convenience and please do not hesitate to contact us beforehand to organize every detail of your stay.

Sincere Regards,
Online Reputation Manager
IBEROSTAR Grand Hotel Budapest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2014

Iberostar Grand Budapest is among the best hotels in the world I've ever been to: luxurious rooms with modern beautiful deco and staff that really did everything to make you feel comfortable. Location at the end of a dead end street made it quiet although it was at the center of the city. Food was excellent at the hotel, and across the street was a lovely cafe, if you were not in the mood for the breakfast buffet.

I can't emphasize enough the genuine attitude of the staff, I've never experienced such a true spirit in any hotel anywhere (and it was never false or irritating, if you know what I mean, I hate that!). There was nothing to complain about, absolutely nothing – as it should be in a 5* hotel. Originally my friend told me to go to Iberostar if I ever visited Budapest. Now I can also highly recommend that you all choose Iberostar!

  • Stayed: October 2013, traveled with friends
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Thank FillyFragile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Budapest, responded to this reviewResponded March 31, 2014

Dear Guest,

We are delighted to read your full satisfaction regarding your recent holiday experience at our IBEROSTAR Grand Hotel Budapest and are sincerely grateful for the time you spent to share such lovely comments on our services here on TripAdvisor.

Moreover, we thank you for pointing out the beauty and luxury of our recently refurbished accommodations as well as the modern décor of our boutique hotel situated in the heart of Pest, still, as you well say, in a quiet residential area so as to ensure an impeccable rest to all our visitors.

Furthermore , we thank you for letting us know that our culinary offer could largely satisfy you, the gastronomy being an important aspect for IBEROSTAR, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we could conquer yours.

Last but not least, we want to express our utmost gratitude for your amazing words towards our staff, as you well say their great attitude, genuine helpfulness and full commitment to ensure that our guests are enjoying their stay at our hotel is definitely our main asset; we will certainly not fail to congratulate them on your behalf for their contribution to your wellbeing throughout your stay among us.

Once again, thank you for the courtesy of your time and very kind recommendation to TripAdvisor’s readers; we hope that you had a pleasant journey back home and remain at your entire disposal through our call center to help you choose your next IBEROSTAR destination within more than 100 hotels in the most beautiful destinations worldwide.

Sincere Regards,
Online Reputation Manager
IBEROSTAR Grand Hotel Budapest

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2014

Very good place with friendly staff, always extremely eager to help with whatever issue. well-located and great view on the Hungarian National Bank. As I didn't use the spa, I can't judge it. The only negative point is the curtains in the room because they don't darken enough... Otherwise, we can only but recommend this hotel.

  • Stayed: March 2014, traveled as a couple
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2  Thank LMS1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Budapest, responded to this reviewResponded April 4, 2014

Dear Guest,

Thank you for the time you spent to share your feedback on your recent stay at our IBEROSTAR Grand Hotel Budapest; we are very pleased to read we were able to meet your expectations.

Moreover, we want to express our utmost gratitude for your lovely words toward our staff, their great attitude, genuine helpfulness and full commitment to ensure that our guests enjoy their stay at our hotel is definitely our main asset; we will certainly not fail to congratulate them on your behalf for their contribution to your wellbeing throughout your stay among us.

As you well say, our location is ideal for a stroll to the many points of interest that Budapest has to offer and we thank you for highlighting this aspect in your review.

Thank you again for making us your choice hotel when visiting the area and for your kind recommendation to TripAdvisor’s readers.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Grand Hotel Budapest

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2014

Very well located, walking distance to a range of attractions in town. Comfortable and typical Iberostar facilities, modern, welcoming and practical. Nice breakfast to start the day with batteries duly recharged.

  • Stayed: March 2014, traveled solo
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Review collected in partnership with Iberostar
Thank RBelloube
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Budapest, responded to this reviewResponded March 21, 2014

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our IBEROSTAR Grand Hotel Budapest and are delighted to read that we were able to exceed your expectations.

Moreover, we are grateful for your positive comments on the comfort of our hotel and facilities.
The gastronomy being one of the prime pillars of IBEROSTAR, we are delighted to read your satisfaction with our breakfast buffet and its wide range of high quality cold and hot sweet and salty options to kick start the day full of energy.

Last but not least, thank you for pointing out the welcoming atmosphere throughout out hotel ensured by our professional and genuinely friendly staff.

Once again thank you for your preference and the courtesy of your time; we look forward to serving you again in our IBEROSTAR hotels in the most beautiful destinations worldwide at your earliest convenience.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Grand Hotel Budapest

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Grand Hotel Budapest

Address: Oktober 6. utca 26. | at Szabadság tér, Budapest 1051, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > District V / Inner City , Belváros-Lipótváros
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #20 of 336 Hotels in Budapest
Price Range: $141 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Budapest 5*
Number of rooms: 50
Official Description (provided by the hotel):
Romance in Budapest can be experienced in many interesting ways. One of the most exclusive ways to experience it is by staying at the IBEROSTAR Grand Hotel Budapest, a luxury hotel that offers superior, elegant, and different accommodation. Located next to Liberty Square, the hotel offers a host of details that a luxury traveller will appreciate, including gourmet cuisine, the grandeur of resting in a suite with views of the city, the passions that a SPA Sensations treatment offers, the decoration of the hotel's details that have been designed by the famed Philippe Starck, and the hosting of sophisticated events. The 50 Grand rooms at this Budapest hotel are the perfect spot for those wishing to explore Budapest, knowing that they can continue experiencing the city inside and outside the hotel. ... more   less 
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